Plumbing reviews in Costa Mesa, California

Eric was just wonderful in explaining everything he was doing and why he was doing it. He put my fear and anxiety to rest.
It was a big job much bigger than I had anticipated but as the process proceded with multiple individuals involved he kept me fully informed. It was a pleasure working with him and all of thIe other workers as well.

Jim was awesome! He was friendly and knowledgeable and explained every step along the way. This is the second time that I have used Rooter Hero and I will continue to use them forever!!!

I love that their technicians are Rescue Heroes! Jerry showed up same day, was very clear and detailed. My problem was resolved and I am happy. The job was complete in 1/2 hour.

We had really bad shower pressure and he replaced the shower head and addressed the issue. Also he unclogged our sink and now it works really well. He took the time to explain what was going on and how to prevent from it happening again. Our sewage was baking up he was up front and clear on what was the issue how it needed to be handled and what it would cost to fix it no unexpected totals at the end. He was clean, professional and very knowledgeable of what was going on and what would work. Everything turned out great! We are very satisfied with the job that was completed. I would request him to come back if I needed a plumber again. I recommend him to all my family and friends.

Excellent response time! I had an experienced and professional Plumber arrive at my house same day that I called on a Saturday. Multiple drains cleaned out and one toilet tank mechanism replaced. Other requested estimates given for future repairs…

Joe was great. He did a very good job. He was personable, trustworthy and friendly. They gave me a price and stuck to it. I would highly recommend them.

Bryan was so helpful. I was amazed that he arrived within an hour of me making the appointment. He was clean, efficient and solved my issue. I’d use Rooter Hero again in a heartbeat.

Joe was thorough and professional. Explained everything, including recommendations of installing a new toilet, and running a camera through the pipeline in my house. These are the very near future services needed to completely fix the issues. We will definitely be calling Joe again very soon.

Christian Tenorio answered promptly and was able to come to my home and make the plumbing repair the same day. He was courteous and knowledgeable. He did not try to upsell me. He worked efficiently and the repairs were completed in a short time. There were no leaks. I would be happy to have him work at my home again.

Rooter Hero staff are incredible. All the young ladies that handle the initial phone calls, appointments and dispatch were friendly, kind and professional.
And then superstar Plumber Bryan Syre shows up. His attention to detail, commitment to see it through - ensuring the fix would hold - was exemplary.
Just the nicest young man you’d ever want to welcome into your home for repairs. Skilled & kind. We definitely got the best.
We used the special for the drain clog ($77) - what a price. No upsell, etc. Best deal ever and a stellar staff. Yes, Bryan Syre is my Hero!

Anyone that needs plumbing services and want a team of experts to take care of them while treating them like family should call Rooter Hero of Costa Mesa. I've had many calls due to the age of the house and I don't trust anyone more than I trust this team. I had the privilege of getting Ivan & Marco this time, and not only did they do a fast job at resolving my issue, they respected my home...and they respected my request for 10min call ahead notification so that I can be prepared for their arrival. One of the greatest services that can be provided is "communication". It reflects respect towards me as a customer and show respect for my time. Both Ivan & Marco communicated with me with their ETA prior to arriving, communicated to me what the issue was after assessment, and communicated to me what to look out for next time and how to prevent same issue from arising. Ivan & Marco were true representatives of a company that treats you like a family member while completing the job like true professionals with Integrity. Thank you Rooter Hero for having such great ambassadors of skilled technicians. I can't thank you enough. I can honestly say, I look forward to the next issue that comes up because I know I am in good hands. :)

Ryan did a great job fixing the leak in a timely manner. This is the type of company that I like doing business with as they give reasonable cost estimates beforehand and the pricing is within the parameters discussed. Sometimes other companies look to upcharge you after a certain price range was already agreed upon.

The timeliness, professionalism, and customer service of this company was superb.

Ryan was prompt, professional, and thorough. He was courteous (wore booties in the house to protect our floors), kind, and patient as he explained his clean-out process, and he had our drain working properly very quickly. Thank you, Rooter Hero -- and Ryan -- for excellent service! I'll definitely use you all again!

Christian was amazing. Arrived exactly when he said he would, less than 90 minutes after the first call. Identified the problem and coordinated additional service to solve it. If all my vendors were as professional as Christian, it would be a great day!!!

Had a clogged kitchen sink that was not going down. Called in the morning, and the technician was sent out that afternoon.
Ryan was very friendly and efficient. Worked clean and finished very quickly. Will definitely use you again for any plumbing needs!

My Rooter Hero plumber, Julio Torres, was AWESOME! He responded super quickly, was so friendly, and patient with my big dogs. He worked efficiently to get the job done fast! I’m super grateful and would recommend for sure.

Rooter Hero offered excellent customer service. They offered a free inspection and same day service! Excellent!

The technician, Eddie, was amazing. He came in, did his inspection, replaced the parts and cleaned up. He is knowledgeable, friendly and professional. I will definitely use them again.

George and his partner were amazing! I needed several things done plumbing-wise, and I scheduled an appointment online. Within seconds, I received a text back, saying they were on their way. They were clean cut, professional, and so kind! (And were fun to converse with). I was also extremely impressed with the quick communication and customer service from the office. I would recommend them to anyone.

Flaked repeatedly on service window times throughout the scheduled day until ultimately stopped communicating after 6:00. I called the next morning and they were apologetic. Things happen. Scheduled for 3 days out and asked for first appointment at 9:00. Same treatment again today. Didn’t hear anything until I got the text saying they were busy and asked if 3:00-5:00 would work.

They show all 5-star reviews on their site. Somehow Google shows 1,000s of solid reviews. Look at Yelp and it’s the opposite with average rating below 3. Something is not right.

I have video proof of one of the workers attempting to put an unhoused disoriented woman in the back of the company van that even has a camera on the back. I made him leave.

hydronic system specialists