Plumbing reviews in Costa Mesa, California

Very professional and direct.

Great company.

Excellent customer service

Pricey but worth the peace of mind

Used this Company to help out with plumbing issues

They don’t know anything. They made more damage than fixing. Very unprofessional company.

Great customer service and response to after hour services is great.

Great staff. The Water Treatment techs know their H2O.

cannot drive . omg. real risk on the road.

Beware of this company ..will tell you to put a coupling on non existing leak and charge you .saying there r multiple leaks ..and owners will fire you for addressing it

Don’t work with is company, they are fraud. They damage $10,000 water boiler in my restaurant and took everything apart and run away.

Always excellent service. Very professional and prompt.

Really helped us out in a pinch. Thank You so much for the fast and friendly service. Would recommend to all. They are good people.

Technician is horribly rude. The man spit at my car because he didn’t like that I stopped to let him pull into the job site.

Benrich has taken care of my laundromat for years. They’ve been reliable and dependable. Five stars for sure.

We contracted Benrich to complete necessary repairs on our community boiler system. Andres was amazing and completed the work in a timely and professional manner. Thank you!

Accommodated my appointment even after my apartment complex was pressuring on a specific date which didn't work for me. Friendly customer service and efficient technicians whom got the job done and were very good about cleaning up after themselves.

Outstanding service - knew exactly what the issue was with a heater system that hadn’t worked I. 5 years. Chris, the tech, diagnosed the problem in minutes. The company had the part ordered and was back out to fix the issue in a jiffy - at almost half the cost that was quoted by another company. Thanks so much!

Update - two weeks later, we had a separate isse with a water pipe leaking. Benrich to the rescue again, diagnosing the issue immediately and fixed the problem for half the price of others. Thanks Jeremiah and Gio! Thanks again, Benrich!

Do not recommend. Their drivers drive recklessly as well.

I have been using them for 20 years in three locations always had excellent service a bit expensive, but worth the peace of mind. However, in the last six months, they have gone totally downhill I have not had hot water in my laundry for five days. I waited six hours on Thursday And the technician refused to use the roof access which you know other one has done in the last 20 years they rescheduled for Friday. I brought a ladder this time. This technician showed up after eight hour wait he did, however get the boiler started but it only lasted three hours , I had no hot water over the weekend called on Monday and was given another all day appointment. I asked if I waited till the next day could you make me first thing in the morning so I wouldn’t have to wait all day. They said sure we’ll have someone there at 9:30. It’s now 1 o’clock and no one has showed up I called back and they’re waiting for someone to get free. I was supposed to be the first one I guess after 20 years of loyalty that means nothing to them. I’m going to have to find another company.

My experience with the technicians has been good but I've always had issues with billing - unknown charges, labor hours that don't add up. I literally need to double check the hours by looking back at my security cameras. More than once were corrections made to the invoice. Save yourself the trouble and work with a different company.