Plumbing reviews in Elk Grove, California

This story started off scary. Not a Kitec horror story. But close enough. My parents own a 2 story home built on slab. The original plumbing installed when built in 1980 served well. -Until it failed under the slab 3 years ago. Mom and dad just had a $3K handyman repair that involved jack hammering the slab in the family room, a patching of the pipe. Then it was all covered up and new flooring was installed. Now 3 years later it failed in the same place.
I got involved with the situation and got an almost snide response that, "The warranty was only good for a year." Add the "insult to injury" that since the water leak was under the slab and technically not damaging the structure, would you believe homeowner insurance won't cover for that reason?
We sought 3 bids for a repipe of the home. Again this is a 2 story house with 4 bathroom sinks, 3 tub/shower combos, 3 toilets, a kitchen faucet, washer, fridge, dishwasher hookups plus 1 backyard hose bib that needed to be repiped.
Wise Monkey came in with a bid that was only a little bit more than the lowest of the 3 bids. Though Wise Monkey was the newest company among the 3 bidders, they stood out because:
1) of the estimator, Kellen. He was punctual, communicative, and very thorough in explaining all the steps to get the job done. He came multiple times throughout the multi day project to help out and make sure all was well.
2) though the bid wasn't the cheapest, the Wise Monkey repipe included COMPLETE repair of the drywall that needed to be cut open to access the plumbing points. (With color matched paint too!!) In contrast the other 2 companies only offered to nail up the patches that they cut out. We would have to patch, texturize, and paint ourselves. The few dollars difference over the bid from the cheapest bidder very clearly became negligible when you realize the value of the 1 vendor that provides the COMPLETE repair.
3) The team was always professional and super helpful for my elderly parents on the days that the wife or me couldn't come in from NV to oversee things.
4) the warranty on the work is amazing and transferable to a subsequent purchaser of the home!

Like any project, it is a partnership that works best with involvement of both the vendor and the customer. Was there things that needed to be addressed? Sure. Kellen and team happily resolved everything to satisfaction well within the time-line of the project. Perhaps that is the advantage of being a newer company. They are not numb to the needs of the customer and aren't at all fazed by anything that they ran into on our 40+ year old home.
They very quickly removed any apprehension we had about this large project. And they have above and beyond earned our gratitude.
And if you are in need of a repipe, I hope my honest review helps alleviate some of your apprehension.

Wise Monkey Re-pipe did a wonderful job on replacing the defective Durapex water pipes in my home. The team was very professional and worked efficiently to get the job done the right way. They did such a great job, and cleaned up shop like they were never there. Glad I was recommended to them by an old colleague of theirs. I will most definitely recommend them to my family & friends. Thank you for the excellent work you guys did.

In March 2022 we found a home we wanted to purchase that was built in 2004 and had Kitec plumbing. After research and considerable worry, we decided we would only go ahead with the purchase if we felt comfortable with a company to Repipe the whole house for us. We got multiple bids and chose Wise Monkey Repipe. We worked with Kellen from beginning to end and he made the process as stress-free as possible. We HIGHLY RECOMMEND Kellen and Wise Monkey. They did everything they said they would do and more. Fantastic to work with and the job they did was terrific. We were of course concerned about the drywall sections that get cut out being noticeable after the work was done (they reinstall the drywall pieces, texture, and paint to match the rest of the wall) and I would defy someone to tell me where they cut the drywall - looks like they were never here! We also liked that they use PEX-A and not PEX-B (watch YouTube videos to educate yourself as we did). They also installed a new water heater for us - perfect! Best Contractor experience we've had. Our sincere thanks to Kellen and the rest of the Wise Monkey team.

Wise Monkey did a fantastic job repiping our home. The team was professional, courteous, responsive, and really went above and beyond and exceeded our expectations. They kindly helped us with rebuilding some irrigation out front, patched extra holes in the garage leaving it better than they found it, and even brought our dogs treats. We appreciated that they provided drywall work as well; patching, retexturing, and painting after the repipe was complete. It was very easy to work with them and they offered a competitive price. We highly recommend Wise Monkey!

Kellen and his team do incredible work. From the initial walk which was very intuitive to the constant communication and coordination of the upcoming re-pipe of our home. We had a major slab leak in our home and I gathered 3 quotes for a re-pipe after veering away from the jack hammer destroying our kitchen, family room, and custom stair case. Upon reviewing the quotes and the character of who presented them, it was a no-brainer.
When the Wise Monkey team arrived on day one they covered and protected our home, and took special care of the stairs. They worked like a finely tuned machine as they moved through our home installing all of the new plumbing. Great install done without error! Inspection was signed off and then the drywall patch and paint team arrived. Same thing, total professionals and every patch is unrecognizable.
I'm a General Contractor with a drywall background and I've never seen work of this quality. The drywall team even fixed a patch on our kitchen ceiling from the previous owner.
The plumbing team even reconfigured our main along with the spigot, pool auto fill, and irrigation connection. Cleaned up a plumbing mess that the pool guys had left.
Can't say enough good things about Wise Monkey and the way they do business.
We went with Kellen's recommendation and had the Gunfros water recirculating system installed. Hot water to the tap right now!
Thx Kellen and team!

Kellen and his crew did a great job of replacing the kitek piping in our home. The quality of the work was excellent and at a reasonable price. Also their post install support was also excellent. I would highly recommend them.

Kellen’s quick response and determination to resolve the problem was very much appreciated and he took the time to explain what was causing the issue. This is an example of the high standards you work to. We would definitely recommend Wise Monkey to anyone in need of your services.

We had to get a repipe done because of a leak under the slab. Insurance wouldn't cover it so we had to pay out of pocket. Not only were these guys considerably less expensive than a lot of other companies, they were efficient, dependable & professional. In places they had to get into the walls, they textured & paint matched so you'd never know there was work done. I'd definitely recommend this company to anyone! Thank you Kellen & William!

Superb! The best experience I have ever had with a contractor. This business has the re-piping process down to a science. Hardworking and pleasant guys. From the owners to the employees , everyone on the job was skilled and knowledgeable. I did not fully believe it when the owner told me there would be no physical trace of their work once they were done re-piping my home, but he was right. There is absolutely no trace of Wise Monkey having been in my house. Their wall patching, paint matching and clean-up skills are truly remarkable. More importantly, the re-pipe job was skillfully done and on time. I highly recommend this company.

I am very happy with the work wise monkey Repipe did to my house in Folsom. We found out during our new home inspection that our pipes were kitec which is something that we didn’t like/want and we had heard the nightmare story of water leaks because of it. so we decided to change all the plumbing and repipe the place. Wise monkey Kellen and his crew of Todd/stephen handled business for sure! They were always on time, professional and finished the job early. Kellen always kept me in the loop and their pricing was better than others! Plus they gave a lifetime warranty! They did everything I wanted/needed and I would highly recommend them to anyone changing their kitec plumbing or Repiping anything in general! 2 thumbs up

We had an excellent experience with our recent whole-house repipe with Wise Monkey, and I can’t recommend them enough! Kellen, Chris, and Will were incredibly professional—quick, clean, and efficient. They got the job done fast and took great care to minimize disruption in our home.

After the repipe, Todd and Christina handled the drywall repair and paint, and their work was just as impressive. Everything looks seamless—as if nothing was ever touched!

If you’re looking for a reliable, skilled, and respectful crew for a repipe job, this is the team to call. We’re so glad we chose them!

Kellen, Todd, Will, and the crew that did my supply pipe upgrade were truly professional!! Not only did they do what they said they would, they went above and beyond to make sure the job was right and I was happy. Which I totally am! I can't recommend these guys enough. I deal with contractors daily with my business and these guys are legit! I did my research, and if you're reading this, you don't have to. Just call up Wise Monkey Repipe & Construction and you're all set! Very competitive pricing, excellent workmanship, top notch service, great employees. What more do you need?

Wise Monkey did an incredible job repiping our house. They offered the lowest quote out of every single plumber I called, and they offered the best service imaginable from start to finish, including getting permits, patching up the holes, and repainting the wall to match the existing wall paint. We didn't have to worry about a thing!

They also went out of their way to promptly address minor issues we had after they repiped our house, and they even installed new faucets for us, free of charge, when our old faucets started dripping because of the increase in water pressure from the new pipes. If you find yourself in a similar boat of needing to repipe your house, I 100% recommend Wise Monkey,

Kellan and his team at Wise Monkey are THE BEST. Professional, responsible, knowledgeable, and friendly.

We needed to have our whole house repiped, due to the fact we had Kitec pipes and we wanted to be proactive. Kellan was easily able to answer all our questions and it was immediately obvious he knew this business well. His quote and timeline were very reasonable and fit our schedule.

The team doing the repiping was on-time and worked quickly. At the end of each day, they cleaned up and left our house and their work supplies neat and tidy.

The drywall and painting crew was equally hard-working and respectful. And the work they did was impeccable! You can’t even tell a hole was ever there!

We HIGHLY recommend Wise Monkey for any repipe work you need done. You will not be disappointed!

Great service. Got the job done at a reasonable price.

Very friendly, punctual, and did a great job.

Professional, punctual and got the job done! Iggy is the go to plumber in Elk Grove, CA!

He was knowledgeable, hard working, prompt, friendly, reasonable. We will use him for any future plumbing needs and refer him.

Very nice guy came on time. He gave me some advice how to clean out the next time, I get clogged and even left me a tool to do that job I appreciate his hard work.

I really like how they not only give great customer service to the clients, they also have very reliable workers that do excellent work! They also have great prices! I do recommend this company to anyone who is having plumbing problems at home!

I would like to take the time to extend my gratitude to Izzys for placing me on his busy schedule to diagnose & address a leak issue behaind the refrigerator. You are the best!