HVAC reviews in Fontana, California

Great work along with friendly workers. The price was out of site . At some points work close to 300% higher than the part.in the future gonna feel out a new handyman. But if you got the money and want it done well 1st time. Here you go. They also have a club you can join that offers tons of bonuses which can make it worth it. So I am torn work vs price. I take it back. Sink still leaking. They are going to get someone out between 9-12 Friday. Yay this is now cutting into trip time

In a nutshell: fantastic. Could not recommend more highly.

Worked with Marc V to fix a severely problematic furnace and coil situation in our La Quinta, CA home. Fixed at a great price really quickly. The installation team was fast and efficient and left a pristine installation that not only looks good but addressed some energy efficiency issues we were having. During installation the team noticed that our condensation line was clogged and they cleaned that out as well -- a good example of how they reviewed our situation end-to-end.

The follow up was also amazing, with Marc checking back in to ensure everything was done right and that we were satisfied. Clearly NexGen wants us as a longterm customer.

This year was good. The team was delayed a couple days from original appointment but did a great job tuning the heating system. The weather turned so they could not complete the air conditioning unit and should be back in the near future. Technician was very professional and courteous.

Extremely well-trained & courteous technicians. Estimate visit was extremely rigorous & thorough, all well-explained; extensive
use of photos to show (not just claim) problem areas & need.
All further communication re: scheduling was excellent; and
service itself was efficient & done in timely fashion, couldn't be more pleased with the results -- again, well-documented with photos. Pricing was extremely reasonable relative to other estimates I'd gotte, gotten, which was nearly double what NexGen charged

Highly highly recommend!

My service window was noon-3pm. Gus called at 9:59am to let me know he would be early because he wrapped early at his other client. He arrived with Freddy at 10:15. Great attitude, knowledgeable & personable. Gus & Freddy diagnosed the issue and showed me the part that needed to be replaced. They wrapped in the timeframe they mentioned after diagnosing the issue. The part was under warranty. Charged a warranty fee.

Nancie, my contact in the office, was kind enough to waive the $88 service call fee. A huge thank you to you, Nancie!!!
A 5 star experience! THANK YOU!

I had an outstanding experience with Felipe T., who serviced my central air and heat system. Felipe was truly phenomenal—extremely knowledgeable, professional, and patient. He took the time to thoroughly explain everything, answered all of my questions, and made sure I understood the work being done. His expertise and attention to detail gave me full confidence that my system was in excellent hands. It’s rare to find someone so dedicated to quality service and customer satisfaction. I highly recommend Felipe T. to anyone in need of HVAC assistance—he’s a true professional and an asset to the company.

Kyle was the representative who showed up for NexGen and fully explained what the issue was and what he was going to do to fix it. Excellent service on a shower leak he fixed. Thank you NexGen and you definitely are on our speed dial for any future services we might need. Thank you!

Rick serviced my tankless water heater for its annual flush and went above and beyond. He explained what all the gauges meant, pointed out that my pressure was high, and patiently answered all my questions. He was so kind and professional. I’ll absolutely be booking NexGen again next year!

Needed a new toilet installed in a very old mobile home, rick came to help us out ,Did a great job. He's the man.

We requested for an HVAC clean out. Ethan showed up and was very helpful. He was on time, professional, honest, very informative, and went above and beyond to help us with our request. Ethan exceeded our expectations.

We would definitely recommend and will continue using NexGen HVAC & Plumbing for our relevant needs!

Thank you again for everything!

~Happy customer :)

Great service experience! The Tech was very knowledgeable, professional, friendly, patient and very attentive to details. He performed his inspection of the cooling (compressor) and heating (blower motor) systems and made recommendations with detailed feedback and photos/proof of his measurements and diagnosis tests. The recommended actions were presented in a relaxed way without pressure to pursue during this first visit, that was very much appreciated. Ended up accepting all recommendations and had all necessary services performed during this first visit. Very happy with the outcome.

NexGen, the original installer of my HVAC system, visited my home to provide a second repair opinion. Their technician, Leon, conducted a comprehensive review of both the AC and heater. He was very polite and professional!! Despite my HVAC system being several years old, NexGen treated today’s service as if it were a new installation.

The technician did excellent work. Paid attention to detail. Hauled away old boiler and enclosure and did a great job of cleaning up. Keep this technician! Customer service was great , too. No long wait time.

I had two visits from two different technicians, one to service my heat/cool system and one to assist with my concern regarding my water heater. Both technicians were amazing and wonderful and addressed my concerns in an excellent manner. Nex Gen technicians always make me feel like I’m part of their family and go above and beyond to make sure everything looks good before they leave. Thank you, Nex Gen for hiring such great people and training them so effectively in repairs and customer service!! I love being part of the Nex Gen family!!

Any plumbing and AC needs, the first company in mind for us to call is NexGen. Since 2022, they have been servicing us and we are always happy for their promptness, organization and professionalism. Yesterday, Tuesday, at 7am, we called for no water heater (a very vital necessity in all of our lives particularly this weather). As I was told no same-day appointment available, they scheduled Wednesday to arrive between 8am-10am. However, I was told they will constantly check and on a look out for the same-day cancellation knowing how important this situation we are. Finally, later in the afternoon, I got a call informing me that the technician will be coming between 4-6pm. Technician JACOB came a little after 3pm. He checked all the moving parts of our Rheem 48 gal water tank (installed in 2014). He gave us diagnostic options: 1. repair (not guaranteed how long it will work fine) and 2. replace. We chose the later. He left to get the tank from their warehouse (thank goodness their office is also in Anaheim but I think they should always have one readily available) and returned. Yes, the cost was pricey (replaced by Bradford White 50 gal brand), however, my husband and I were not lucky for just any handyman working for our home needs. I would just say we learned so much lessons (cost efficient but not good quality and no warranty).
JACOB was friendly and professional. He explained things as he goes through the installation (what to look out for and needs to do for maintenance). It took him 2 hours (6pm-8pm) to do the work and waited 30 more minutes while to make sure there is hot water. Thank goodness, our tank is located in the garage. There was water mess, offered to clean however, we said we will take care of it so he can go home (his 2 phones keep on ringing). Yes, success indeed! He is just truly amazing! Thank you.