Home Services reviews in Fremont, California

I lived in San Jose my entire life and never had one issue with trash or recycling services. I moved to Fremont for six months and had at least half a dozen missed pickups thanks to Republic services.. incompetent monopoly waste management company that should be replaced by the city of Fremont.

We are extremely disappointed with how Republic Services handles our trash pick-up. We've had numerous missed pick-ups, and despite reaching out every other week to report these issues, the problem persists. To make matters worse, even though we pay extra for them to take our bins back, they consistently fail to do so. The lack of reliability and customer service is incredibly frustrating. We expect much better, especially when we are paying for additional services that are not being fulfilled.

Last Thursday I sat my trash out for Friday pickup. As you see they picked up my neighbors but not mine. I called at 2:00 pm to ask why, I had no notes or anything so they apologized and said they would try to pick it up that day or Monday. Monday came around 3 pm I called back they apologized but said trucks run until 7 that it will be taken care of. Now it's Wednesday at 1100 am I've called everyday my trash is still here and they get an attitude with me because now I'm frustrated. They say you have to understand we need to investigate this. Tomorrow night is when I set my trash out. So I have no faith they will fix their mistakes my only hope is they don't skip me again.

I disposed of the trash on Thursday 05/01/2025 and it was picked up by my neighbors on Friday, but they skipped mine.
Customer service lied to me, saying they would pick it up the same day until 7:00 PM, but they had already skipped mine.
I called back on Friday, Monday , Tuesday and was apologetic. The driver's trucks will be picking up my trash until 7 pm, and I am feeling frustrated and won't be calling again. I am feeling upset and frustrated because my trash is very full. Although I paid too much monthly, the service was not satisfactory at all. I hope they don't skip again. And the truck driver needs to pay attention.

Screenshot:
Notice the original position of our blue recycle bin.

Video:
This was how my neighbor's and mine were pickup and swapped (my bin is the larger one)

Both screenshot and video have date/time stamps on the left upper corner.

If 18" space is mandated between bins, please train the employees to put the bins back as they are. Leaving the bins all over the place after pickup is not acceptable.
Not only is our driveway blocked, but the street is also blocked. All because of the convenience of an employee on a job. SMH.

In my 20 plus years of management I have never come across a more incompetent commercial garbage service. Just in the last 90 days I think I have called 15+ times to report missed pickups. They rarely make things right by picking up the same day the pickup was missed resulting in the dumpsters overflowing and have to spend man hours cleaning up after their incompetence. I have requested that a manager or supervisor give me a call numerous times. I have never received a call. They are really good at phone apologies and grossly incompetent at fixing the issues.

Trash company or scam operation? Republic Services needs to GO.

In Fremont, they’ve left my trash bin half full two weeks in a row. I called twice last week, and they promised a pickup. They lied. No one came.
This week? Same crap. Bin half full again. Extra bags from last week still rotting.

Called again today—THEY HUNG UP ON ME. Not once. Just called again and agent Bacia hung up on me again after I asked for a supervisor. That would 7 times this week.

This is not a mistake. This is a pattern.

Fellow Alameda County residents: it’s time to raise hell. Contact your city officials. Flood them with complaints. Demand they terminate Republic’s contract and find a provider that actually gives a damn.

Post your reviews. Spread the word.
Trash deserves to be collected. Republic deserves to be fired.

Update - trash is still there on the street Republic Services fails to do their job and respond to requests. Added more photos. Submitted complained to the City of Fremont. called the 5 times. The lady called Steele told me my case number is 214094239. They still do nothing. Republic Services needs should be fired.

With years managing construction projects, I’ve never experience such incompetence from a business. I’ve worked with multiple providers and never had such a horrible experience. The city of Fremont states we have to use republic so we’re forced to work with them but never will I have them on my projects outside of permitted Fremont work. I’ve called multiple times to schedule to empty and no one shows up. Ive provided location, made sure it’s accessible, onsite contact. Just the simple fact of letting us know as the customer hey we’re not going to be able to make it today but you’re on the schedule for tomorrow would suffice but you will never hear from them unless you call. Of course they’re never late for billing for a dumpster I can’t use because it’s full. I will also be reporting to the city of Fremont as their vendor they should be aware of the issues.

Trimmed my tree lopsided and refused to climb back up to fix it.

Very good quality on time all in all very good service 10/10

Go somewhere else. Called made appt. Called a second time to confirm . No show, no call back.

They did a great job very happy with his employees I would refer them

Gary a and his crew were very impressive... the work done was excellent five-star

I have an old tree next to my house. Garry's team did a good job - it looks beautiful and clean. Thank you a lot!

I highly recommend Cal Treez. They gave me a good price. They showed up on time and did a fantastic job.

"I recently had the pleasure of working with CalTreez for a tree trimming service, and I couldn't be happier with the results. Marwan and Danny were incredibly professional, helpful, and offered reasonable pricing. They took the time to listen to my concerns and ensured that the job was done efficiently and to my satisfaction. I highly recommend CalTreez for anyone in need of tree care services!"

Gary and his crew were so great! They trimmed our japanese maple, making sure to keep the active nests shaded, and cleared all the leaves off our large decks.

I have worked with Artisan Tree Trimmers on a few occasions and always find them to be excellent in terms of quality of work and overall character. Gary always goes above and beyond to make sure my trees look their best.

Gary has trimmed our birch trees for years. He does an outstanding job and we have the best looking trees in the neighborhood. We value not only his trimming, but his advice. He is extremely knowledgeable and can help you with other issues you may be having with your trees.

This is a review for a stump removal job done by Munzer. I called around 4 companies to get the quote because it was a big job and everyone came and looked at the work that needs to be done and quoted me. I decided to proceed with another company as they gave me a competitive quote. Munzer from caltreez called me proactively and said he will match the other company’s quote and therefore I gave it to him. Once he got the job he was immediate to find a date to do the work. On the day of the work he did not show up but sent someone else to do it and that is fine. They did the entire job and at the end he changed the quote by ~200$ extra and said that they had to remove more stumps that they initially thought. I do not understand what is the point of coming, inspecting and giving an initial quote. I did not argue much and I gave them ~150$ extra. This shows that he is not honest. For the actual quality of work itself, they broke my sprinkler pipes and it no more works and I have to redo the pipes and when I try to reach him now to fix the issue he does not respond nor pick up the calls. HE WILL DO WHATEVER TO GET THE JOB AND ONCE IT IS PAID FOR for the sub par quality of the work done, he will never respond or fix the mess that he made. Stay away from them as they do not stand by for the work they do. If there is something less than 1 star I would give them that.

We have used Gary's services for many years and have always been very satisfied. We have a beautiful old oak in our back yard that Gary has shaped and thinned over the years to keep it healthy. HIs experience shows in the work that he does. Gary and his hard working crew are the best.