HVAC reviews in Fresno, California

Please change your hours on Google. It's very misleading. if the location is closed on Saturday it should be marked closed. Not open from 7AM to 3PM. Carriers have pay for call out service for the the misleading information submitted by thermoking central owner. And there is no way out of the fees.

I'll update my rating when the issue is fixed.

We planned according to hours listed by the owner of thermoking to pickup the trailer but were trapped and hit with the fees. NOT GOOD

I absolutely Loved Carlos. He was friendly and very knowledgeable. I would recomend this business to anyone looking for Air conditioning for any of your needs. RV. BUS. TRUCK THEY HAVE IT ALL

I Called on friday to make sure if they will be open on saturday because of the labor day weekend. They said yes they will be open, but on saturday apparently they are closed. There is a guy working but they are closed, and to pick up my trailer it is going to be 358 dollars extra. After the technician talked to the manager he said it will be half of it. I just need to hook up my trailer and pay for it. Yard is open I can see the trailer but I cant hook up and go because its apparently closed even though I called in and made sure.

they good and they tray to give you the right part as much they can … clean lot but they a little pricey in the service…. R.S

Too expensive just to replace 2 belts which took under an hour!! Meanwhile it wasn't road service, I came to the shop, sorry if the guy had to come from hone!! Over $500.00 for less than 2hrs work..... wow

Probably One Of The Best Thermo King Location I Have Dealt With! Decided To Get All My Thermo-King Units Controlled From The IPhone App. Had The Pleasure To Work With Ceaser. His Service Was Top-Notch Since Day One! From Explaining How It Works, To Setting Up My Account, And Solving All Of My Problems, He Was There Without A Hesitation. He Is Definitely Very Informative And Has Great Knowledge On Thermo King Products. Would Recommend Him To Everyone!
-Harman, H&R Transport

They do good work, friendly staff and billed it to the company. They got my bunk AC working in a couple hours re s with not appointment. What more could you ask for.

Great service, staff was very helpful and got me up and running again quickly. Highly recommended.

I can't believe thermoking can be this irresponsible for their customers. I brought my reefer for servicing, they said it should be ready in 2 hours. Sounds great!! Booked the load, called thermoking if my trailer is ready? No its not ready, we order a part, which will be here tomorrow and your trailer will be done tomorrow. I was shocked to here why nobody called me about the this. Not only this, but the person i talked said "thats a good question " when i asked why nobody called me. How can be they so irresponsible and shameless. Next day when i called them if my trailer is ready now, they said no it will take 40 minutes to install the part and than we will do the service if you want. I am like what???? That is the reason i was there at first place and now you are asking me if i want my trailer to get serviced. Second day in a row i have to cancel the load and they are totally calm about it nothing like if they are sorry or anything. Worst experience. I am not saying don't go to their store but asking management to be more responsible.

$1000 to get your reefer serviced that’s outrageous. These people are making a bank by robbing the truckers. It needs to be stopped. I would never take my equipment to these guys. Beware truckers they want every penny from your pocket.

We needed trailer door hinges replaced on our Vanguard dry van. Called Thermo King, they said bring it on in, they had us in the shop 5 minutes after we arrived there and repairs completed in less than one hour. Good shop, great people! Highly recommended!

I came to the maintenance department more than 3 times, and they couldn't fix it, and the same problem was repeated. I don't know who will fix it if the man can't fix it? I am losing a lot of money because of them. I'm thinking about contacting a specialized lawyer to take the appropriate action against them

Been here about 7 times over last last 2 years finally decided to write a review I've noticed that whenever I come for service I can drop my trailer and am in and out in a decent amount of time but whenever​ I have come for parts I always have to wait easy 15 to 25 mins even with only one or two people in line. They usually have only one guy working on customers the other guy on the phone helping customers over the phone. Save your time and call in what you need they deliver it in a decent amount of time but if you go in for something simple like a little led light u will wait unreasonably

I did not want to leave this review but after weeks of no solution happening I am having to write it. I got a brand new apu unit installed a few months ago and it started having issues were it would completely stop cooling, I brought it in a few times and was first told that they had no idea what was happening then after my third visit I was told that the issue was software related and that until there was a new update released the issue would stay a few weeks later a new update was released and after getting the latest software update on the apu system it still had continued having cooling issues and ended up not working at all. This issue still has continued and I have been told to just keep waiting longer and longer till the Factory sends a newer update. It’s been almost 2 months of me having an Apu that doesn’t work at all and according to them there is nothing that can be done. I have contacted the corporate line of thermo king and still haven’t received a response. As of today the APU is still not working and they have not provided any solution.

Got here at 10:00am and they were done with fixing our apu by 12pm. Went in to see why we were still waiting at 14:00 and they said they were waiting on our company. I contacted our company and they called thermo king. They got a different story than I did. They told our company that the lady who did billing was on lunch. Well it’s 14:45 and I guess she is still at lunch. Don’t understand why it’s taking close to 3 hours to get the bill and we are still waiting. I guess lunch is how ever long someone wants. I gave three stars due to the guy who fixed our apu was very nice and his job was done in two hours!
Update: 15:07 and still waiting

Good employee and best service

AMAZING TECH! Won't go anywhere else.

I get my seasonal rental reefers here, these guys are great to work with, have great rental rates, their service is 2nd to none! I'm glad I chose this company, I've built a great relationship with them, looking forward to a great future with their help,!

I would give them negative stars if I could for being a bunch of thieving liars!!! I recently purchased a truck and the APU was not functioning. I took it to this Thermo King location to have it diagnosed. I dropped it off late one afternoon so they didn't start working on it until the following day which is completely understandable. I then get a call the following day. The person who called me told me they found a lot of corroded cable and and said the unit needed a few inline fuses. He then proceeded to tell me that the APU cover had rusted out screws that needed to be drilled out with approximately 2 hours of labor just for that ($420)!! I know for a fact it doesn't take any longer than a few minutes to get something like that done. He then proceeds to tell me they directly wired the starter in order to crank the engine and stated the started needed to be replaced because it started smoking. That was an additional $900 with labor included. He said as of now, I was approximately $2400 into the unit to "possibly" just get it started. I told him to immediately stop working on it and I would be on my way to pick it up. Upon arrival, he had his mechanic speak to me and I told him to show me exactly what they were going to repair. Of course the mechanic tried to make it sound worse than it actually was. He pointed some things out that would honestly take me a few minutes to repair. I told him to go ahead and put everything together and told them I would be taking the truck elsewhere. I was charged for 2 hours of labor plus other fees just to get the truck out of the shop. That was $470. I took my truck down the street to a family owned shop. The shop owner told me there was absolutely NOTHING wrong with the starter but told me I did need a new alternator. He then ran new cables to the starter and alternator to make sure everything was free of corrosion and also replaced an inline fuse. A service was then conducted on the unit and both belts were replaced as well. The AC system was also checked for leaks and freon levels. All of that was done for HALF the price that Thermo King wanted to charge me for just guessing by throwing new parts on the unit. Absolutely atrocious and overpriced place. I will never take anything to this location. They will never have the luxury of robbing me again.

The elevator sometimes is out of order.

Poor management and no repair available, it's sad, Sears was my favor store and customer service