HVAC reviews in Fresno, California

4.7 based on 2728 reviews Back to the listing
    5

    Very nice very professional got the job done on time. My AC works very good specially with the summer coming. I will be recommending them to all my friends and family. Thank you again 👍

    1

    I was disappointed with this company. Said one thing one day and said something else the next. He charged way too much and now I am waiting for another AC repair, 8 months later, because my AC isn’t working properly again!

    1

    Had them out to fix a leak, nothing else was wrong,worked on the unit and after he left it no longer blew air at all. Tried to contact multiple times but wouldn’t pick up phone or return calls. Pick any place but this place, the absolute worst experience I’ve had with a vendor.

    1

    Used them through home warranty. They did not fix my AC, and I waited a week, now it will be another week for them to come back out and I doubt it’ll be repaired then either. Not responsive at all to texts or calls.

    5

    I had a problem with my walk-in freezer not making the right temperature. As Air came in the same day to fix it with reasonable price. I recommend As air to anyone

    1

    This company’s 3.2 star rating definitely speaks volumes. Technician came out and did nothing but make excuses. Then said the HVAC unit needed a cleaning service that would cost $1,200.00! The average cost for a unit cleaning is $159.00. These contractors know that in extreme weather people get desperate to the point that they will pay for their ridiculous overpriced services. No thank you.

    5

    As Air and Repair is excellent! Knowledgeable, professional, timely, and excellent follow through. I plan to hire him again in the future and tell my friends about him! Awesome experience!

    1

    Had them take a look at my ac cause it don't cool. Only thing the tech did was connect gauges and said it was low. So he added some. He did not verify any repairs just to see if ac gets cold. Still having issues and now I can't seem to get a hold of them. Do not use this company. You will be wasting your time and money

    1

    Home warranty assigned A's air. They came out and identified the issue. 5 days went by and I didn't get an update so I called the home warranty company. They said A's air had never submitted the documentation needed to proceed with the repair. I called A's air and texted them several times and they never responded to me. Home warranty ended up assigning a new company. I wish A's air would have responded to me but instead of filing the report they are making me and my family sit in a house with no air conditioner.

    1

    Highly unprofessional. Will give zero Stars if I could. Our appointment was at 1:30 p.m.. The technician came by at 11:30 and left without calling anybody. Up on calling the company guy on the phone started arguing that nobody was home when they came and that I was lying.

    1

    Upon his arrival, I told him the micro switch on the fan blower was bad and needed to be replaced. I know because the switch had electrical tape wrapped around it. He told me he could put a screw in it to hold it in place. He put his hand on the incoming and outgoing copper lines and said everything felt ok. Then he went out to the compressor and put his hand over the fan and again said everything was ok. Fast forward to 106 degree weather and I could hear a hissing sound coming from the inside of my AC. (Freon Leak) I called the Home warranty and rescheduled another visit from A's AC and was told he would be incontact with me in 24 hours. After the 24 hours of no contact I called his cell directly and left VM for a return call. Still no response from this AC Company. Called the Home Warranty Company and stayed on hold for over 30 minutes while she attempted to get ahold of A's AC. Skip this company Also Skip American Home Shield Home warranty as I got hung up on and no call back from the rep even though they had my return phone number.

    5

    We have a home warranty service (American Home Shield) we are NOT loving, but they sent out A's to fix our A/C and it was running 5 minutes after he got on the roof. Thank you A's air for the fast and professional service. I can NOT say the same about ALL the technicians AHS sends out, especially plumbers

    1

    The first visit lasted all of five minutes, and they claimed they “couldn’t stress test it because it wasn’t warm enough” despite us telling them a separate company had already diagnosed a coil leak.

    The second visit also lasted about five minutes, in which we were told about the coil leak we already knew about, and the technician never one looked at the unit or did the previously aforementioned “stress test”.

    The THIRD visit never happened. They scheduled a date to come repair our unit without asking if that date worked for us, so my husband took the day off from work. They showed around 4:45, pulled into the driveway, then backed out and left immediately without even speaking to my husband. They then sent a text that they “didn’t have the part yet, so they couldn’t repair our unit”. No further follow up, no apology for making us wait on them all day only for them not to bother coming and performing any services.

    We’ve yet to hear from them since. It’s 82 degrees in our house, and we haven’t heard a peep from them in weeks. I’m very disappointed that this was the company our warranty company assigned to us, and even more disappointed that despite multiple complaints against them, the warranty company continues to use them. The level of unprofessionalism and rudeness of the technicians, the lack of communication, and the absolute bare minimum that they choose to perform in mind boggling.

    1

    Do not use this servicer. They are completely unresponsive and unprofessional. They refuse to answer the phone, and have a voice-mail advising to text them instead for a faster response. They also do not respond to text messages which I have proof of. I have been without AC for months because of them. My home warranty has reached out numerous times. I do not know why they contract with home warranties if they refuse to comply with service requests. They use home warranties as a scapegoat for not completing service requests and will blame the home warranty for things not getting done, supplies not being picked up, and so on when I can see here in the reviews I was not the only one having issues. I also asked for an itemized receipt for charges which they refused to provide. The one time I did speak to the owner he said the supplier never sent my unit, yet the home warranty proved their contact with them regarding the unit. They also advised their techs do not do appointments and only work "on a whim" when theyre available with no time frame. This company needs to be thoroughly investigated.

    5

    Yeslam , showed up in the timeframe he said he would. He had a very friendly disposition and quickly diagnosed the problem and fixed both air conditioning systems. The AC was fixed within a half hour. Yeslam , then tested that both units were putting out cold air. They were and we are most appreciative of A’s Air and Repair! Highly recommend them.

    5

    It was a refreshing change to come across this business as air and repair meeting yeslam, as he showed up no problem he toke my old air conditioner out and installed a new one, very nice and polite and answered all my questions, coming to price it was reasonable as well, I would recommend this business for any of your air and repair, and more. Love this this company.

    5

    Great service and even better people. Helped me get my old unit out and install a new unit with no issues. They worked with ym warranty and made sure the job got done as fast as possible while keeping me up to date with everything that was going on.

    1

    Like others have shared, their lack of customer service is atrocious. The only positive experience with As is that a technician, Yeslam, was polite and quick when he was able to come out, but their lack of communication, lack of picking up a phone and returning voicemails, is unacceptable.

    I worked with Fidelity, who is also a joke, and they tried reaching out to As for a week (phone/email), and I tried reaching out via phone/text, and still nothing.

    I randomly received a message, after my wife and resorted to purchasing a brand new unit from Allbritten (amazing service and quick turnaround, BTW), that said a service was scheduled, and called and left a voicemail to cancel. You can tell As screens their calls because as soon as the owner heard “cancel” I received a call right away.

    The owner tried to blame everything on Fidelity - it was their first time working with them, it’s also peak season (I told him I completely understood that, what with triple-digit temperatures), and he pointed fingers versus accepting responsibility. It wasn’t until I pointed out that I was his customer - not Fidelity, and that his lack of communication, lack of returning my calls, even if to tell me I would still be waiting, was absolutely the worst “customer service” I’d ever experienced - at THAT point the owner took ownership and apologized.

    I get this is a small business, they’re being pushed during peak season; however, not having adequate coverage/assistance (even paying someone just to answer calls) and “ghosting” their customers isn’t someone I want to ever do business with nor recommend their services to anyone. It’s a shame because I read other negative reviews and wanted to give them a chance - I told that to the owner, but I’m incredibly disappointed.

    5

    Had issues with my AC during a hot summer day. Called “As air and repair” and not only they were able to come within minutes but they were able to fix it within hours. Very prompt, on time, price extremely fair and best of service. The technician Yeslam was intelligent, kind and respectful. Highly recommend.

    5

    Thank you Yeslam, best service ever!!!! after a company came and said it would cost us thousands To get our AC replaced and it won’t be fixed, yeslam came and said it only needs a small part that didn’t even cost more then two hundred. I would definitely recommend them

    5

    I have been using A’s Air for several years. They have always come on time and are reasonably priced. After another company tried to upsell me they came out and found the other company had put the module in wrong. Saving me several hundred dollars.