HVAC reviews in Fresno, California

4.7 based on 2728 reviews Back to the listing
    1

    To give the premise, I am a business owner with a walk-in cooler and freezer. On Sunday evening, I discovered the freezer portion of our walk-in was not operating correctly and not holding temperature. I reached out after hours and was able to connect with a dispatcher who said a tech will be in contact with me shortly. Two hours go by no contact so I call in and I’m told the same thing. Another three hours go by I called in and I’m told the same thing and it’s now 12:30 AM. Finally the Tech gives me a call and let me know that he won’t be coming tonight and will be coming the next morning. I say OK I’ll see you then.

    The next morning comes and no one shows up. I call in at 9:30 AM and I am then told that there was nothing scheduled for me. Apparently there was a mixup in their office and a dispatcher called out sick and those are the reasons why no one showed up. I am then told they will fit me into the schedule. I wait two hours and no one calls or shows up so I call in and I am told the manager is still working on getting someone to come out to my business. It’s now 4:30 PM still no one has shown up or called. I call in and I’m asked to submit a new request. I explained that I have been on the phone with their office on and off since early morning and I’m just following up to see when the tech will be arriving. Nothing is done to help me in the situation and they keep telling me someone will come and no one comes.

    I understand things happen, but to have a business in critical need of help and to be leading me on like this is very unprofessional and has led to further issues than if they had just told me no one is coming. They are great at answering the phone, but not much else.

    5

    Very accurate and on spot diagnosis of the issues.

    5

    Really good service fast and always get the job done

    5

    Great customer service’s and on time for there appointment

    5

    On time, punctual and got the job done. Would recommend to everyone.

    1

    Inconsiderate of the situation. Found excuses on why he couldn’t get on the roof and left. The whole visit was 5 minutes or less.

    5

    They fit me in their busy schedule when my a/c went out and arrived ahead of the time they gave. Up and running again in no time.

    1

    They open at 9am, Called 3 times at 10am and straight to voice mail.

    5

    As air The best services in Fresno.
    As air doing all my propertys.

    5

    Great service and very fast. Thank you for being so kind.

    5

    Matthew was professional and able to diagnose and repair my unit despite the unit being very old. I would recommend A's Air.

    5

    Great service. Came in a timely matter. Fixed our AC with the needed parts .

    5

    Great job working on repairs. Answered Calls In timely manner. Prices are reasonable.

    1

    These guys are the worst in town, They did not fix the problem and lied to AHS about service performed and results. I had to have another company come out to complete there work.

    5

    Perfect service ill be ready next time

    1

    Horrible experience if I could give a 0 I would. Waited over a week just for an estimate & even then they were not truthful in their diagnosis.

    5

    I was able to get an appointment the day after I called. Great service and friendly technician! I would absolutely recommend.

    5

    Amazing people and matched with great service on a timely manner. They were efficient and quick with no hesitations to answer all my questions.

    5

    Matthew who I will say Definitely knows what he is doing, was sent out and went up on roof checked everything and replaced thermostat. Very happy and pleased with service.

    5

    A professional and fast respon. Very honest. They will not overcommit. And if they cannot do the job, they will recommend you to do it with someone else. However they are very Capable.

    5

    Yeslam provided extraordinary service. He went over what the plan for the services were and did a fantastic job replacing the HVAC unit. He answered all the questions I had. The unit is working great