Home Services reviews in Gilroy, California

4.6 based on 248 reviews Back to the listing
    2

    Unprofessional, poor service, ridiculous business practices, unhappy customer, will never use again, could not recommend them for cleaning.

    A week before Christmas I contacted Cleaning Services to get a price quote on cleaning two and a half baths and a small kitchen at my townhouse in South San Jose. The sales person gave me a price range of $75 to $100. Imagine my surprise when I receive an invoice form the company for $133.00. $128 for the cleaning and a five dolor invoice fee. But let’s start at the beginning of the service (or lake thereof). The cleaning crew of three arrived on time without a work order, invoice, sales receipt, or authorization to work form. The lead did not introduce herself and the three women just kind of strolled into the house. The work was done in a timely manner with poor attention to detail and some obvious spots that where left un-cleaned. The three ladies packed up after an hour and ten minutes and left with barley a word and again, no invoice or any other kind of documentation that they were there, how long they were there, what they had done, or what the total amount for the cleaning was.

    The company called me and requested a credit card number for payment. When I disputed the amount that they charged me that was out of the price range we had discussed and explained my dissatisfaction with the work done I was totally ignored. The manager of the company totally dismissed my dissatisfaction. She gave me ten dollars off the bill plus waved the ridiculous five dolor “invoice fee”. So now I am stuck with a bill that was over the price I consented to and have to pay or face a collection agency.

    4

    I have Cleaning Services clean my windows (inside, outside, screens and tracks) yearly. They do an excellent job and the windows look amazing. The workers are polite and efficient. I would highly recommend them for your next window cleaning service.

    5

    From the time I made the initial call to Cleaning Services I was sold. The operator was courteous and patient...then I met up with Lynette who came to my home to do the estimate. I explained to her what I wanted done in my home and she did a walk thru. She was/is a true professional. Then came the day of the job. The promptness of Javier and Daniel was refreshing. They patiently explained to me how they were going to accomplish the task at hand...and boy did they! They worked tirelessly to give me my windows inside and out, baseboards, and blinds throughout my home a great cleaning treatment. I highly recommend Cleaning Services of Gilroy and will continue to use them for any cleaning needs I have in the future.

    5

    I hired this company to clean an extremely filthy home. I was very impressed. We have been through so many cleaners that do not clean up to our standard and these people really did an outstanding job. I will hire them again. They did a great job not only cleaning but their office was outstanding they came out and gave me a bid that same day. They provided awesome literature and then followed with all the documentation we need as a property management company. Such as insurance bonding and tax id info.
    This was so nice to not have to request the information. The only thing I waited for was my bill. lol I would refer this company to anyone in Hollister.
    H & M

    5

    I have been using Cleaning Services for several years now and I've been very happy with them. They do a great job of cleaning, but they also pay attention to any special requests that you might have. They have always been great about being flexible with the schedule if I need to change my dates for any reason. You won't be sorry if you hire Cleaning Services!

    5

    I have had a great experience with Cleaning Services. The staff they send are very efficient and always nice. They do an excellent job with my house, as I know its a bit challenging with 2 dogs. But they get the job done each and every time. I have had other cleaning services, however no one has been as thorough as Cleaning Services. I highly recommend them.

    5

    My business partner and I scheduled Cleaning Service to go out to clean a home that was left in poor condition. They did a fantastic job cleaning the 3,200 sq. ft. home including carpets for a fair price. We will recommend Cleaning Services to future clients and business associates!

    5

    Cleaning Services came to my house Tuesday to clean. I had surgery and needed the help while recovering. They were recommended but still I did not have high expectations. Boy, was I wrong! Amazing service! I wish I cleaned my house that well! LOL!! Because they are so good, i have gone from a one time bit of help to using them every two weeks. These gals are over-the-top committed. And, I got a call after they left, 5 minutes later wanting to know if I was satisfied. This company has it dialed in! Ladies, if you read these, GREAT JOB. Thank you!

    5

    This team does a great job every time! The carpets are cleaned with meticulous detail that I never want to walk on it. Each room is spotless, dust free and sparkling by the time they are done. The bathrooms and kitchen shine like new! No water spots or fingerprints are left behind. Love it! And, they take great care not to let my cats out. I'll definitely use them again.

    5

    I enjoy work I g with the company and their people. Always on time. Reasonably priced and leave the panels sparkling

    5

    We have been using Cleaning Services for six years. They have always been very thorough, reliable, and flexible. We have used them for regular house cleaning. We have also used them for carpet cleaning, window cleaning and we have also had them clean our gutters. They have also been very flexible when we have requested changes to our cleaning schedule. I highly recommend them for all of their cleaning services.

    5

    Cleaning Services cleaned our house 2/15/14 and as usual did a fantastic job. I had used this service a couple of years back and the service was then also great. I had lost their number and hired a service off of Craigslist for a full house cleaning. The service also had 3 cleaners, but the service absolutely sucked! A month later I found Cleaning Services number at work (my employee had used them) and had my house done up proper! They really do a great job, and are very friendly. I would not hesitate to use them again, and plan to do so soon.

    5

    Cleaning Services just cleaned our carpets again at our commercial building and as usual, they did a great job! We have used their services both for personal and commercial needs over several years now and we are confident in their services.
    They always check to make sure that we are happy. I don't hesitate to recommend Carrie Silva and her team to anyone!

    5

    I contacted Cleaning Services to steam clean my tile and grout in the kitchen and family room area. The representative was very helpful and really knew what she was talking about. She got back to me quickly with a scheduling date. The crew arrived right on time and were very friendly and professional. The floors look amazing. I would use Cleaning Services again and highly recommend them to anyone.

    5

    I just had 2 sessions of cleaning and am very happy with the service. First service, they cleaned a 1-bed rental unit with extra detail to the bath tiles and bamboo floors. Left it sparkling. Then the next week I had two crews come to do windows - my annual main house window cleaning, and the next day the windows on my rental unit which still had new window stickers and remnants of swallow nests above the trim. Excellent job done. I also had the stairway done and it was left smelling lemon-clean. Great job, guys and gals. I will not hesitate in calling them again. Sure beats having to do the job myself, which was overwhelming. Thank you. The crews were efficient and honest.

    5

    Really good service and quality of work. I’m really happy with the service I got done by Julisa O

    5

    The team did a fantastic job getting all the corners and even worked with me shifting furniture to rid the house of all the pet hair.

    5

    I have used this service for several years. Never had a reason to change. They bring everything needed to clean, and, they keep a binder on my large home. I "LUV" the cleaning teams that do the work!!

    5

    Great service! They did an excellent job with my windows, carpets, and upholstery at a great price. Highly recommend!

    5

    So efficient! My carpets never looked better! They did a super great job, cleaning our windows and our couch too.

    5

    Contacted Cleaning Services (now Luv2Cln) about cleaning my carpets and stairwell. Quickly set up appointment for following week. Arrived right on time. Very professional and courteous. Did a perfect job. Definitely would recommend .