HVAC reviews in Hawthorne, California

Our home services technician did a great job performing the required maintenance on our heating system. He showed up right on time and got the job done efficiently, being respectful of our space. The inspection was thorough and he explained everything in an easy-to-understand way. We appreciated his honesty about the condition of our furnace - unlike some other companies we've dealt with, he didn't try to sell us on unnecessary repairs. Thanks to Stephen's expertise, our furnace is now properly maintained and we're grateful for his work.

Our technician was on schedule and presented himself professionally. He walked us through the necessary steps to get our AC up and running in a way we could understand. Originally, he came for routine maintenance but ended up fixing the unit after it stopped working overnight. He got it up and running quickly and installed a new filter. We'd be happy to have him back for future HVAC work or repairs.

I stumbled upon American AC Heat Plumbing after seeing a neighborhood flyer and did some online research. Scheduling was a breeze, pricing seemed fair, and their service was prompt and courteous. I also opted for their membership program to stay on top of maintenance. My technician, Alex D., was meticulous and took pride in his work. What struck me was the attention to detail - he wore covers on his boots to keep my floors clean, it was those small gestures that made a big impression.

Technician Alex Dominguez showed up on time to work on my HVAC system. He came across as polite, competent, and friendly. His attention to detail was impressive, and he took the time to explain each step of the process. I appreciate that as a Service Club Member, this visit didn't incur any additional costs. The membership is definitely worth the investment.

Be cautious of this company - don't trust them. One star is too generous for this outfit.

I was sold a bill of goods by their scare tactics and high-pressure sales approach. They create problems where none exist, then sell you overpriced solutions to fix them. My old 10-year-old unit was deemed faulty despite functioning perfectly, only to be told I needed new ductwork on the next visit at $18,000.

Their "maintenance" services are nothing but thinly veiled sales pitches. Technicians are sent out not to repair your system, but to push you into buying more. The stress in their voices is palpable - they're so focused on meeting sales quotas that honesty takes a backseat.

The slick commercials and the owner's self-promotion are a facade. Behind the scenes, employees are treated poorly and coached to manipulate customers into unnecessary purchases. If they can't treat their own staff with respect, don't expect them to have your best interests at heart.

After doing my own research, I was shocked by how little truth there is in their claims. Trust me, stay away from this company. Save your money and your time - it's just not worth the risk.

Hector Mejia did a great job. He fixed the gas leak in our water heater quickly and efficiently, even scheduling a follow-up appointment on short notice. He also cleared the clogged dryer vent and snagged us a bundle deal. Hector was friendly, professional, and explained everything clearly. His work is reliable and trustworthy - we're very satisfied with the service.

Had Francisco do a service for me. He came across as very professional and knowledgeable, which is exactly what I expect from any tech. To be honest, all my previous experiences have been top-notch, so it's no surprise he met this standard. Extremely trustworthy and hassle-free - no regrets about joining their membership program.

We called American AC for a replacement thermostat and were pleased with our prompt appointment. Frank and Ricardo arrived on time, notified us of their arrival, and provided excellent service. They were knowledgeable, friendly, and professional throughout the installation process. The technicians examined our heating system and installed a new smart thermostat, showing us how to use its features. We've been satisfied with American AC's service for years and continue to recommend them highly.

Alex did maintenance on our heating system and was top-notch to deal with. He showed up right on time, presented himself professionally, and was straightforward to converse with. Not only did he handle the job as expected, but he also identified a couple of issues outside his usual scope - such as suggesting duct cleaning and noticing what might be a roof leak - demonstrating he truly looked out for our best interests.

The technicians who visited my home were very professional and courteous. The first one, Andrew, was soft-spoken and made the experience feel relatively stress-free. A second technician, Jonas, showed up to assist with the diagnosis, which was a great help. They thoroughly inspected both the furnace and fan box, ensuring all essential areas were functioning properly and identifying any needed repairs or replacements. I was impressed by their meticulous approach, taking everything apart and putting it back together again.

Alex D did a great job inspecting and servicing our furnace. He showed up right on schedule, was polite and helpful, and demonstrated expertise in his field. The inspection process felt comprehensive, and he took the time to explain key findings. We're very satisfied with the service provided.

Edward Bustos and his team delivered excellent service. They arrived promptly, maintained a tidy workspace, and completed the job quickly - I'm thoroughly pleased.

Jonathan and Jesus delivered top-notch service. They walked us through the app with clarity and left our space spotless, including wearing shoe covers. Their professionalism and courtesy were impressive throughout the entire experience. We're grateful for making a stressful situation manageable, especially with our busy schedule.

We've been using American AC HEAT PLUMBING for years, both in our primary residence and now in this second home. They consistently deliver a top-notch service. When we thought there was an issue with the heating system, Jarrod arrived to investigate - it turned out to be nothing, but his professionalism and courtesy were still on full display. He also discovered a water heater leak that my dad and I fixed ourselves, thanks to his expert diagnosis. What impressed me most was when Jarrod took extra time to explain everything to my 82-year-old father, who's a senior with some mobility issues. That level of care and consideration is truly appreciated.

On Wednesday, Manny conducted a thorough, clean inspection. He was very clear in his diagnosis. Personable and informative. Today, the technicians from Trinidad & Gilrado worked on the attic all day, replacing all the air ducts. They did a great job and left everything spotless. I've been working with American AC for almost 20 years and have consistently experienced excellent customer service and quality work.

Stephen took the time to ensure our household was secure and functioning properly. He demonstrated a high level of professionalism and consideration for my property. Throughout the process, I received regular updates from him, which helped alleviate any concerns I may have had. His clear explanations made the complex work straightforward to understand. Overall, American AC showed me they genuinely care about their customers' satisfaction.

We've had another great experience with American AC & Heating. Their team, led by Deisbin Morales and Justin Rocha, delivered exceptional service once again. They tackled a few challenges head-on but got the job done efficiently and professionally.

The attention to detail was impressive, and we're happy with the final result. The cleanup and removal of the old equipment were also appreciated. We found the cost to be well worth it considering the effort put into the project.

Their team demonstrated professionalism and a commitment to getting the job done right. We'll continue to rely on American AC & Heating for our needs, and we look forward to working with them again in the future.

The technicians from American AC, Heat, and Plumbing did an exceptional job installing our new water heater. They arrived right on schedule for our 7:00 Am appointment, displayed excellent organization, and maintained a clean workspace throughout the installation process. The team's expertise was evident as they rerouted gas lines, installed a drain pan and EMT valve outside, and finished the work with remarkable attention to detail. Overall, I'm extremely satisfied with the final result.

We've relied on American Heating and Plumbing for upkeep over the years, so when it was time to replace our furnace, they were the only logical choice. Their payment options are generous, and their pricing is consistent regardless of how you pay - no extra fees for credit card usage like some others charge. Financing options are also available, including a reasonable 9% rate. With 40 years of experience behind them, I have no doubt about their professionalism.

We've had a fantastic experience with American AC Heating and Plumbing, thanks to Alex Dominguez's exceptional service. My husband and I were initially trying to figure out what was going on with our AC, but he patiently explained everything and offered valuable tips on how to improve cooling efficiency and extend the lifespan of our system. His thoroughness and expertise put us at ease. We've since joined their membership program, which has been a game-changer – all included services are well worth the investment, and we even received a discount for signing up.

I recently had a technician visit for my HVAC unit, and it was a standout experience. The tech was thorough in their inspection and servicing, ensuring everything ran smoothly before departing. They were professional, knowledgeable, and took the time to explain each step, answering any questions I had. Their friendly demeanor made the interaction enjoyable. Overall, I'm impressed with the quality of work and service provided – it's evident that the technician takes pride in their craft.