HVAC reviews in Hawthorne, California

Jose was incredibly thorough and knowledgeable about my heating unit and water heater. He provided valuable insights on how to extend their lifespan and the importance of maintaining proper static pressure. His assessment highlighted potential risks with the water heater and he even consulted with experts from a specialized field, arriving within 30 minutes to assess and address the issue. Jim is equally impressive, offering expert advice on pros and cons and options for a 12-year-old water heater. During our routine maintenance visit, we discovered that I needed a new water heater and installed a Whole House Water Leak System - all done in one day.

Jose demonstrated exceptional customer service and professionalism throughout the entire process, exceeding my expectations.

We were pleased with the service provided by Peter, who arrived promptly to address our heater issue. He was courteous, efficient, and demonstrated a high level of professionalism. The subsequent visit from Hank Soutter, Senior Technician, further reinforced this impression. Having previously worked with Hank on our air conditioner last year alongside Eddie Albert, we had confidence in his abilities. Hank provided clear explanations for the necessary water heater replacement, facilitated financing options, and scheduled the replacement appointment. We've been consistently satisfied with all technicians from American AC Heat and Plumbing, who take the time to detail existing issues and offer solutions to prevent future complications. This level of service has earned our trust and gratitude.

American AC Heat Plumbing truly exceeded expectations. Benjamin and Frank delivered outstanding service, explaining every aspect thoroughly. Their professionalism earned a delighted mother's highest praise - they're now a top choice for anyone seeking reliable, expert care.

Alex was top-notch - professional, confident, and friendly. They handled my issues with our system seamlessly, explaining everything that needed attention, including replacing the UV filter which eliminated all bacteria issues. I'd greatly appreciate their expertise again for both our home systems.

Edward Albert was a standout technician - extremely professional, friendly, and knowledgeable. His clear explanations put my mind at ease. I'd wholeheartedly endorse this business due to outstanding customer service, but also numerous other aspects that impressed me.

I'd wholeheartedly suggest American AC & Heat & Plumbing to anyone in need of their services. As a seasoned contractor with 34 years of experience under my belt, I've had the pleasure of working with this company twice.

My assessment is that every aspect of their operation exceeds the industry standard. From the front desk staff to the technician, Victor, who handled my job, all were exceptional in their professionalism and courtesy.

As someone who's spent 25 years managing large-scale construction projects, including numerous hospital and medical office facilities, I've seen my fair share of subpar service providers. However, American AC & Heat & Plumbing earns its reputation as a standout among competitors.

Their attention to detail, expertise, and customer-centric approach set them apart from the rest. Victor's knowledge, thoroughness, and friendly demeanor were particularly impressive.

The technicians were extremely friendly and knowledgeable, but this just made our experience worse. Our home system, only a couple of years old, needed some repairs rather than a complete overhaul, yet the tech kept insisting on replacing it entirely, citing a price tag around $20,000. No options for repairs were offered; instead, we were told we needed a full system upgrade. The salesman then pressured us into purchasing an expensive service plan, even when we could've paid just $99 for the initial quote. It felt like they were trying to upsell rather than help. In contrast, another company provided a more transparent and accurate assessment of our needs, recommending only necessary repairs. Their experience far outweighs ours, and I wouldn't recommend this business for repairs.

Hector and Manny's team delivered top-notch service. The AC units received a thorough cleaning, while the attic was expertly vacuumed. They took the time to clearly explain the membership program, which put my mind at ease. Notably, they spotted a gas leak in my furnace and swiftly arranged for an appointment to address it.

Their professionalism, efficiency, and attention to detail are commendable. I'm particularly impressed with their thoroughness and commitment to quality work. This company excels with skilled technicians – I wouldn't hesitate to recommend them.

Johnathan Carrillo arrived on time, showed good manners, was courteous and assisted well during the heating duct cleaning. His professionalism and genuineness in the job were impressive. Would definitely recommend hiring him again.

This guy's got great taste in tech - Francisco is top-notch, went above and beyond by checking out his attic vents. Plus, Francisco is super friendly and knowledgeable, even threw in some personalized recommendations. Overall, a fantastic experience with this company.

Excellent service from American AC Heating and Plumbing, courtesy of Peter, Andrew, and their team. The free maintenance call was comprehensive, taking about 2 hours to complete. Staff explained everything clearly and addressed all our questions. They arrived on schedule and checked in the day before to confirm the appointment. The technicians were spotless and a joy to interact with – no hesitation recommending this company.

A technician from American AC, heating, and plumbing visited our home for an inspection. The service person, Benjamin, showed great professionalism and took the time to thoroughly explain everything. He was extremely polite and tidy, leaving no mess behind. We're considering their services again in the future and would likely choose them due to his excellent demeanor.

I was pleased with the expert evaluation of my heating system, thanks to American AC technician Frank's thorough assessment. The Service Club Membership is a great value at $25/month, offering various preventive services for AC, heating, and plumbing issues - exactly what I needed to keep my home running smoothly.

I've relied on American AC Heat and Plumbing for three years in Long Beach, and I'm consistently impressed with their service. The techs and office staff are straightforward, courteous, and tidy. Their scheduling and inspection updates are informative. Frank Ramirez, our long-time primary technician, is particularly pleasant to deal with - he's reliable and diligent about his work. It's heartening to see the company invest in its employees' growth and development, keeping talented individuals on board.

We've hired American AC Heat and Plumbing twice in the past year for major projects at our old house. Both times, the results were satisfactory, and what really stands out is how their staff conducts themselves - they're genuinely nice to deal with. The company's focus on customer service isn't just a slogan; it's actually put into practice by the guys who do the work at our place.

As a Service Club Member, I recently had my heating system Precision Tune-Up and Safety Inspection done by Edward Albert and Stephen Rich. They arrived on time, explained each step, and made recommendations without any sales pitch. The technicians were courteous and professional. The owner, James Smith, seems to have talented staff - thanks for the great service.

We had American AC Heating Plumbing perform our semi-annual maintenance visit. The technician, Alex D., did an excellent job. He provided thorough information about our heating and air conditioning systems, offering helpful feedback. Extremely knowledgeable and personable, Alex was a pleasure to interact with. We'll make sure to request him for future visits.

We recently had Frank R. as our technician. He was very professional, knowledgeable, and polite. He provided expert maintenance recommendations to ensure our a/c and furnace units run smoothly. He demonstrated the work he did and outlined future upkeep costs and benefits of their service contract. His professionalism and expertise have earned us trust, and we'll definitely be using them again.

I got my HVAC replaced and had a solid experience. The initial check-up with Francisco was top-notch - he was courteous, skilled, and showed genuine interest in the system. He's definitely a standout among service techs. I'd wholeheartedly suggest this company for any HVAC needs.

This company is highly trustworthy and conducts thorough diagnostics. The staff clearly explain the issue and available solutions, making informed decisions easy. The technicians are friendly and knowledgeable, with my most recent visit by Maynor, Israel, and Sammy showcasing excellent service. I've also had other visits with similar great customer service. They offer a convenient system of text updates with tech names and photos, as well as appointment reminders, providing a hassle-free experience.

The technician was highly competent, arriving exactly as scheduled. They efficiently diagnosed the problem, providing a clear explanation and addressing all my concerns. A thorough inspection followed, with the equipment restored to its original state. Their professionalism left a positive impression; I'd certainly consider hiring them again.