HVAC reviews in Hayward, California

Shawn and his team (Saul, etc. At Lovazzano) has helped me install an AC and Furnace in the home along with getting the city permits and approval to finalize everything. They have been very responsive with any concerns or issue before, during, and after the install. Reasonably priced as well. Would highly recommend for your HVAC services and needs! Thanks again, Shawn!

Great outfit with qualified techs who are reliable and customer focused. Shawn King, the Sr Service Manager was especially helpful and honest. He frequently stops by when he is in the area to make sure everything runs well and we are satisfied. Highly recommended!

The technition came to inspect my AC for repair or replace. He arrived on time and was efficient. He took a few minutes to make friends with my dog who was very upset with a stranger in the house! It was a big help to me as my dog was stressing me out!

The technician arrived on time, and efficiently went to work. He gave us some recommendations that would help the system be more efficient, and when he left, the heater was working fine!

Very professional company !! Everyone has been very polite and efficient. Our service technician, Joanna, was extremely knowledgeable and a fabulous person to deal with. Communications were also excellent by letting me know when they would be at the house and being on time.

This is through American Home Shields home warranty, but I called the next day to schedule an appointment. The lady answering the phone was nice.

The original schedule is for a 4-hr window, but once the tech got on the way, you get a text, which allows you to track the location of the van in real-time, which is nice.

Once the tech arrived, he was skeptical whether the part he had in the van would work, given the furnace is about 30 yrs old, said may have to replace the whole machine. I really hoped not.

I showed him a recorded video of the problem since it was intermittent. About 15 minutes later, the furnace was fixed, turned out to be something else.

Easy in & out, and got the job done! Thanks!

Great service! Sahir helped us fix the AC which is a life-saver for summer. He also offered some more advice on what to watch out for and helped check up on the attic vent. Highly recommended their services!

Technician was prompt and friendly. I felt as though he was honest in his assessment and didn't try to invent issues that would cause additional expenses.

I made a claim on my home warranty, they texted me the next day within an appointment. He showed up on time and promptly fixed my air conditioner issue.

Terrible. Guy said I had issues with my furnace that I didn't have. Quoted a repair of $4K+ that made no sense. I got a second opinion and the repair from the second opinion worked and only cost me $200.

I'm sorry I have to give 1 star. My hvac broke June 14, 24. First I was told they fixed it, then 10 days later broke again and it had to be replaced. Ordered new hvac and new furnace end of June 2024. I kept calling on update, found out order had been canceled because they had misquoted something. It took another 10 days to get the order placed again, and set me for August 30, Over 90 degrees and I'm not sure why they are called "same day" because nothing is "same day". Techs left August 30 at 5:00 pm, however it never got cold. Called again, first guy who sold the unit on Friday at 4:30 said he was "off". Tech Andre Kervis showed up after 5 pm on Friday and the installation crew had screwed up something on the refrigerant so he had to fix that. Andre is a great guy, had another call after us, no idea why he works there because no one else picks up the phone or works. Anyone wanting a good hvac guy, get a hold of Andre. Andre left friday night, we noticed a burning smell coming from our attic. Of course no one from SameDay reached out till mid Monday so our house didn't catch on fire or blow up. The installation crew had mis wired and the heater had been running since Wednesday. OMG honestly. I spoke to a supervisor who said they are a small company but didn't know who owned the company. I've left 3 messages for the owner, because I am concerned a brand new unit has had 2 technical bumbles human error, not to mention no confidence in the company and he has yet to call me back. I actually have already notified the vendor that I am having the system inspected on Wednesday by another company to make sure there aren't any more problems and they will need to compensate me for 6 days of gas running a heater, and electrical on the hvac, not to mention 4 days taking off work to be home.

I was referred by AHS to MS company which is somehow linked / associated this firm. He told me the unit couldn't be repaired & needed to be replaced. He told AHS that the unit could be repaired but suggested replacement so my home warranty said I owed $5680 because he told them I didn't want to fix it. During a 10 day long heat wave where Temps hovered at 106°. Called another company who immediately fixed it and closed warranty call. 2 days later they want to install a new air conditioner??? I'm not stupid. Why pay $5680 when I could pay $85?

If I could leave 0 stars, I would have. I am an American Home Shield's customer and had no choice but to have Same Day address the issues with my ancient AC. The technician came out and he was very personable and professional. He told me that the condenser was irreparable and that the entire AC unit would need to be replaced. Although the furnace was not a part of the call, the technician said that the 2 systems work together and should be replaced at the same time. My appointment was for 7/15/2024. He stated that he would recommend replacement because the system was old and that the condenser & coil could not be repaired. AHS told me that Same Day recommended repair of the condenser and AHS quoted me the cost to repair the AC. My AC has been out for 3 weeks at this point. The upstairs of my home was unlovable with temps rising to above 110 degrees inside. I've called and have sent email messages and, as of today, 7/31/2024, no one has called me or responded to my email messages. I've responded to their request to rate their service and they give you 2 options. If you liked their service, you're directed to Google to leave a review. If there was a problem with their service they direct you to their website so that they can make it right. I went that route first and they still have not reached out to me! That's why I'm blasting them on Google now. I've been living downstairs with 6 fans in 90° indoor temperatures and finally had enough. I contacted Bonney Heating & Air on Monday, 7/29/2024 and paid them, in full, no financing used, and by 3pm on 7/30/2024, I now have a brand new HVAC unit. AHS escalated my request for follow-up with Same Day and they've sent me a quote, on 7/30/2924, that I don't quite understand regarding AC only or AC and furnace. I don't understand what they're offering me and they'll still have not called me to discuss my issues with them. Thank God for Bonney so now I can write my complaints under livable climate controlled circumstances. Their name should change from Same Day to Same Decade. These people don't care about their customers and, as all you homeowners know, the HVAC system is the most expensive system in your home. These people recommended to AHS that I repair parts for a system that is 25 years old that used freon that is no longer produced in this country. They missed out on a sale but I still need answers. Maybe my Google response will prompt them to communicate with me directly!. Let's see what happens now! DO NOT USE THIS COMPANY. They will not follow through in a timely manner!

Our thermostat stopped working on New Year's Eve. We placed a service request through American Home Shield and they sent Frank from Same Day Air Conditioning & Heating a few days later.

Frank is very knowledgeable and efficient. He was very familiar with the units in our neighborhood and knew exactly where to find our furnace. He figured out the issue and had our furnace up and running within 15-20 minutes. Also, I appreciate that Frank took his shoes off before coming into my house.

I would happily work with Frank and Same Day Air Conditioning & Heating again.

Service was excellent. Part had to be ordered and was in the next day. Heater fixed and operating great. Tech was very informative and knowledgeable. I highly recommend this company.

Our service provider Szaher was fantastic, very helpful, very efficient with our current issue as well as starting our solution to our next issue. Please let him know our appreciation.

Same Day Air did a great job with the installation. My issue is with American Home Warranty and MS Services. MS Services came to our home several times over the summer to repair our air conditioner. The last time MS Services came to our home on 7.19.24 they did not document the fact that they recommended we replace our air conditioner. We decided to replace our our air conditioner after it broke down again after 7.19.24. AHS decided we were not entitled to the credit for a new AC unit because the tech did not document his diagnosis to replace our unit. Miraculously, a note appeared on my account today that the fan blades were replaced in the air conditioning unit, but no mention that we should replace the unit. I am very disappointed with AHS and MS Services. I was cheated out of a credit toward the replacement of my air conditioner and it seems there is nothing I can do about it.

Hi Tech Gabriel did an amazing job, he is very professional and knowledgeable he identified the problem and fixed it right away.

I had AC problem AHS assigned my service to Same Day AC & heating. I’m very happy with technician Andre. Very professional and friendly

Horrible Service. First no contact until send proof of contact. Guy came in that do not want listen but just want to force opinion. Third Told that someone will contact to replace Thermostat. No one ever contacted until called back. Then excuses that this thermostat we do not have, contact some other vendor. Why this was not informed 5 days ago? Why no contact was made? Why took $125 for service while has not done a damn thing. Do not trust these people.

Feras provided excellent customer service, not only did he fix my air conditioner in record time, but he also explained the cause of the issue. He took the extra step of ensuring my filter was installed correctly. Thank you!