HVAC reviews in Hayward, California

4.8 based on 724 reviews Back to the listing
    1

    I would never ask them to come back to my house.
    This winter was the first winter after same day air replaced all the cooling components. After a month of heat use, my heater had an issue where it would turn off to cool itself down. I went up into my attic to investigate and found that the install looked really rough. I had no technical knowledge of the install so I called someone else to look and they had only bad things to say about the install from same day air. The new contractor spent time with me to walk through what was wrong.
    The cooling evaporator was installed in the wrong direction, it had pipes going through a custom hole(instead of the ones already on the exchange) that same day air made, that hole leaked my heat and so the heater had to work extra hard to heat my house. But it wasn't just the hole, the evaporator being in the wrong direction causes more resistance on the fan. I've attached a photo of the evaporator with the correct ports sealed and leaking hole made by same day air.
    Additionally they installed too big of an a/c unit(and charged me more). I needed a 3ton unit instead of 4 ton because of the size of my vents.
    Same day air does the type of contract work that you need someone else to come in and fix. Do not hire them.

    5

    I had concerns with my HVAC leaking and Saher from Same Day air-conditioning was there for the rescue.I had a really great experience working with Saher from Same Day Air Conditioning. He arrived on the same day I called, which was a huge relief, and was incredibly thorough and professional. Saher inspected my system, provided a clear and honest explanation of the issue, and remediated it. His explanation also helped me take the right steps and not chase the wrong issue. I truly appreciate his integrity and the quality of his work. Based on this excellent interaction, I'm now a long-term customer and will definitely be recommending Same Day Air Conditioning to my friends and family. Thank you Saher.

    5

    This company was really quick and prompt in taking care of my Furnace repair and replacement. The two techs, Hilder and Juan were so experienced and did a clean job for installing the new furnace. I totally recommend their services.

    5

    This company was contacted through my appliance warranty company. I got a call back right away, and a text to confirm the date and time of service. (It was going to be "next day" but I wouldn't be available.) On the day of service I received a call from LaShonda(sp) who was very nice, and explained the service rep would likely be earlier than hoped. (Underpromise/Overdeliver - excellent business practice!) I next received a call from Sheena(sp) telling me the service rep was on a call schedule just prior to mine. Again, she was quite nice and professional.

    The service rep, Ian arrived timely (4pm) Friday 8/01/2025 and was dressed appropriately and surprisingly clean from working all day in temps of about 114 degrees. Apparently Ian has magical powers, because without even looking at the unit, he turned on the AC and it began working. He couldn't find a problem, but gave me a card and said to call if problem started again. The same problem started about 45 minutes after he left, and I called Same Day air as instructed, and was again treated with kindness and patience and another visit was scheduled. (I don't recall her name) Within an hour of making the call, my AC began working again and worked perfectly the entire weekend. I canceled the appointment via text because I didn't want to waste anyone's time.

    But, Ian was at my door at about 7:15 Monday morning, wanting to double check things. The AC was working, and I was ready to send him on his way again. However, he did a double check on things and found a possibly-maybe-kind of loose wire at the thermostat. All good so far, though I did ask that when he's in the neighborhood he wave whatever magic want he has in my direction.

    I'm not a young person. I don't recall doing service with any company in my lifetime in which each and every person I was in contact with was attentive, caring, professional and just plain nice.

    Terrific service all around!

    1

    So I just called this company. A male answered the phone at around 5:15pm and I kindly stated my name. I let him know that I had a question about water heaters. He told “we don’t work on water heaters” and immediately hung up. I had a follow up question for service and I thought how rude was it for him to say we don’t do that and just hang up. Rude employee I definitely won’t be using their services.

    5

    My a/c decided to quit on a very hot day in the late afternoon on a Saturday. I called to see when someone could come and look at it. They came within one hour. It was up and running within a hour. I got some helpful tips on keep it running in the future. I will call them again for service. Thanks for the great job!

    5

    Servando came on time for a same day diagnosis. He was knowledgeable and helpful and diagnosed the issue quickly. Also helped me plan out some future improvements… highly recommend

    1

    This company works with American Home Shield home warranty company under a business name called MS Services(or this is their parent company). Don't fool yourselves by just looking their rating on Yelp or Google. The MS services has only half a star(yes, half a star) on almost all platforms.

    If you are working with AHS and they send you this company, immediately refuse working with them. Please take a look at the attached images. They will put words like "modification" and "needs to be brought up to code" in their breakdown cost. They know that these words/terms will help AHS to not cover these costs, so they will look good to AHS. Can you believe they are double charging for the insulation?

    My experience: I think, to keep the home warranty company happy and get more business from them, they quoted low prices for expensive components like the condenser and evaporator coil, which should be covered by my home warranty. To offset/markup these losses from expensive components, I think they inflated the prices of cheaper items, like tube insulation, which aren't covered by AHS. I felt that this deceptive pricing strategy led to significantly higher out-of-pocket costs for me.

    Moreover, when their technician visited my home for an evaluation, he took apart the parts of my system and refused to reassemble them. He insisted there was no need since the system needed replacement, despite my request to put everything back together. This left my system inoperable.

    I strongly advise against using Same Day Air Conditioning or MS Services if you're working with AHS. Their pricing tactics and unprofessional conduct, driven by a desire to please AHS, resulted in a frustrating and costly experience for me. Seek alternatives to avoid similar issues.

    5

    Ameen from Same Day Air Conditioning and Heating is the BOMB!!! Big shout out to this dynamo professional that knows his business. I requested his service for my ancient system. Even though this young Pro clearly knows his business he came to my rescue as he had in the past the “SAME DAY”. When other businesses claimed my system was too old, Ameen was not phased. He hooked me up in less than 20 minutes. When I asked pricing on upgrading my system the prices were sound and reasonable. ROCK ON AMEEN!!! He is totally has it going on!!! I highly recommend Sam Day. Ameen is definitely on my speed dial!!

    5

    Based on the reviews, I was pretty hesitant to go with this company for a furnace repair when my home warranty company assigned them, but I honestly have nothing bad to say about the experience.

    I contacted my home warranty company on a Tuesday, was assigned SDAC&H shortly thereafter (operating as MS Services), and a contractor was on his way the next day.

    Mohammed gave me a heads up when he was 10 minutes out, diagnosed and fixed the problem quickly, and gave me some tips on how to solve any future furnace problems myself the next time they come up. I asked him some follow-up questions about the heating system, and he was helpful in answering those too.

    All in all a great experience. Hopefully your experience will be similar.

    5

    Honest and Excellent service...

    5

    Incredible service and honest.

    5

    Amazing service I was happy with my finish product.

    5

    Thank you for your good service, you did a amazing job. Some of the best work I have seen.

    5

    Bobby was prompt, good communication and work done professional and I am very satisfied

    5

    Great service, professional, knowledgeable and on time. Got connected from a referral via a friend. Great job keep it up..

    5

    Had an outdated system but still helped us out. Gave great recommendations without pushing it on and got everything for great value. Great help from figuring out what was wrong to fixing it.

    5

    Quick response each time I have called. Work done quickly and efficiently. I look forward to using this company again soon!

    5

    Repaired my furnace. Fast, reliable, honest and affordable. Great service. Will definitely use them to replace my water heater as well.👍👍👍👍👍

    5

    Very Professional and kind, On time. Fixed my issues with no hiccups. Would recommend EVERYTIME.

    5

    The technician was on time, efficient, and knowledgeable. He was also very kind with my dog :)