Plumbing reviews in Hayward, California

I recently had the pleasure of using Nexgen Rooter for a critical home project—installing a private sewer lateral. I must say, the experience from start to finish was nothing short of exceptional, and I feel it would be a disservice not to share my complete satisfaction with their services.

Right from the get-go, their communication was top-notch. They listened carefully to my needs, provided a clear and detailed explanation of the work that would be required, and offered a fair and transparent quote. This kind of professionalism set a positive tone for the project ahead.

The team arrived on time, equipped and ready for the job. It was evident that they took great pride in their work—approaching the task with a level of precision and care that truly impressed me. They dug meticulously, laid the new pipes expertly, and ensured every aspect of the installation complied with the latest city regulations.

What particularly struck me was their commitment to minimize disruption—both to my property and to my daily routine. They worked efficiently and tidied up after themselves at the end of each day, which I greatly appreciated.

Moreover, money can often be a stressful topic, but not with Nexgen Rooter. They offered me options that catered to my budget without compromising on quality, an approach that resonated well with my financial considerations.

In conclusion, Nexgen Rooter's dependable, courteous, and highly professional service has definitely won my trust and future business. For those in need of plumbing services, especially those as significant as sewer lateral installations, I wholeheartedly recommend Nexgen Rooter. Their work is exemplary and they stand as a model of what an honest and customer-focused plumbing company should be.

Many thanks to the entire Nexgen Rooter team for your outstanding work!

Nexgen did a couple jobs for me recently. At one, Jose, Jaime and Leo did great work resolving a backed up drain. For the other job Juan came out and diagnosed our problem and had a team of guys come out with him to complete the job. They were all very professional and worked their butts off completing the work

Very professional! We got our house re-piped with this company. Juan was prompt, very responsive, and on time. We got a competitive quote and decided to go ahead. Juan proactively provided an additional port for the refrigerator for no additional cost. The team protected our house during the job and cleaned-up before leaving. We are really impressed by their work and hope to work with them in future as well.

Thanks Nexgen Rooter and Juan for a job well done! I’m a first time home buyer and Nexgen helped and guided me throughout the whole process of fixing, replacing my sewer lateral. They took care of all the permits and certification from the city. They cleaned the site after service and left it spotless! They charge fairly. I definitely recommend them to everyone!

Juan was fantastic! He quickly identified the source of a ceiling leak that had been troubling us and fixed it efficiently. His attitude was professional and friendly throughout the whole process. The price was very reasonable as well. We really appreciated his honesty and prompt service — highly recommend!

Juan did a great job on my clogged sink in a 3 story condo complex. He had appropriate covers already for his shoes when he came inside. Took care of the problem quickly and knew exactly what to do.

I called Nexgen Rooter and Plumbing because of a bursted water main.I talk to Juan and described my problem, and he was there within an hour. He gave me a professional quote and describe everything he was going to do,and said he would be finished that day. They replace the water main from the meter all the way to the inside the garage and finish within a few hours.Iwas very impressed,and I recommend them to anybody that needs a professional plumber.Job well done 👍.

We have been very pleased with the service Nexgen Rooter and Plumbing has provided. They are professional in their work, friendly, and honest. We have used therm 3 times for 3 different issues: sewer line replacement, toilet clog and water heater repair. We recommend this company.

Juan and his team arrived on time, fixed the issue really quickly, and explained everything thoroughly. Gave me a great price compared to a lot of other plumbers. Would call again if needed in a heartbeat.

When my drain totally backed up, I called Juan, who had been recommended by a neighbor. I called Monday morning, left a message, and Juan showed up Monday afternoon and did 2+ hours of rooter and camera work before he concluded that my lateral line had collapsed and needed replacement. No big surprise since it was 75 years old.
Juan and his crew were polite, friendly, and highly efficient. Even though they are more fluent in Spanish than English, we managed to communicate and Juan is truly bilingual and a first rate person.
Amazing to see them slide the new line in place under my garden!
They thoroughly cleaned and picked up after themselves, spraying down pavement and driveway so it was cleaner than before.
I am deeply grateful for their excellent work to get my wastewater flowing again! Alice Masek, Castro Valley, CA

Bueno servicio

Muy buen trabajo y en varias ocasiones me han ayudado en mi casa 🏡

Great/professional and friendly

Great service and very professional. Recommend 💯

Professional, on time and good service 👌 will call again

Always does awesome work professional never have an issue. One of the best out there

I had a very good experience. They are very profesional people. I recommend them.

Always prompt and helpful servicing for all our servicing needs by them!

I am lucky to find a good plumbing company. I will us the again, and recommend them to my friends and family

What a great experience.my water heater leaked all over my garage I went to Yelp called plumbers jcarrilloplumbing answered told me 30mins
25mins past Jeff and his wife were at my house
Told what happen very reasonable priced
I will recommend j Carrillo plumbing to all my friends and family

Jeff and his wife are excellent plumbers and very knowledgeable and reasonably priced. I would highly recommend their company.