House Cleaning reviews in Irvine, California
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We had a great experience with Benjamin. It was our first time cleaning the carpets and couch in 2 years so you can imagine how much dirt has accumulated 😅 Benjamin did an excellent job turning the carpets and couch spotless. Will definitely reach out again! Thank you Carpet King and Benjamin 🙏🏽
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Carpet Kings did an amazing job! They cleaned my couch and it looks brand new again. They also honored the quote they gave me over the phone, which I really appreciated. Super professional, on time, and friendly — I’ll definitely be using them again for future cleanings! Highly recommend!
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Carpet kings came has really good customer service, and they were really good at cleaning my upholstery at home. Overall everything went so smoothly from start to finish. Thank you! I recommend them to anyone in need of a cleaning. They have gained a loyal and happy customer.
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Karel was incredible! He was kind, thorough and did an excellent job on some incredibly challenging stains. We are so impressed and would absolutely be recommending Karel and Carpet Kings to my friends and family. 10/10!
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I called Carpet Kings after my cat peed on the carpet and the smell wouldn’t go away, no matter what I tried. Adi gave clear advice and made same-day service happen without delay. His team arrived quickly, did a thorough cleaning, and were very professional.
The next day, once the carpet had dried a bit, I noticed the smell was still slightly there. I called Adi—not to complain, but just to ask his opinion on what else could be done. He explained it was likely in the padding, which is harder to treat, but still offered to send his team back to re-treat that specific area just to help out.
That kind of care and follow-through really stood out. They went above and beyond, and I truly appreciate the great service. Highly recommend! -
Edit 11/10/24: The owner, Adi, called and texted me. He was able to send out a guy the next day that I posted my review. He sent photos to Adi and got to work on what was needed to be redone. He checked with me before calling Adi again, and was very patient and understanding with anything more I asked of him.
I’ll probably call them up in 6 months to keep up with this carpet until we can replace it. Very happy with the customer service! Thank you guys!
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Original review (3stars)
We asked for a deep clean of carpet, which had years of smoke and pet damage. They quoted us around $200 during the inspection. There was furniture that hadn’t moved from its place in yearsssss during the inspection. Day of service, carpet cleared off, they said it’ll be $400 due to unseen damage left from the furniture (rusting, etc). We pushed back and agreed to $277. While the carpet looks MUCH better than before, the corners/edges were definitely neglected. I understand the irreversible damaged areas looking sad still. That’s ok. But the dust and debris, and what seems to have been dirty water left over around the perimeter is disappointing. I’d ask them to come back and finish the job, but we move-in in 2 days, so there’s no time to reschedule. Oh well. At least it’s sanitized-ish till we can tear it out.
The before picture was taken at night (1) the rest are after (4) -
It was a pleasant process from start to finish. Initial phone contact, preliminary estimate with an on-site visual inspection (huge for me) to solidify pricing. After reading reviews I thought I'd try. Adi and his team did not disappoint. Arrived on time for both estimate and service appointments, HIGHLY RECOMMEND. I could write more, the reviews are accurate!
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William was very professional right from the start. Not only did he surprise me by the work he did but finally I got what i paid for. I hired 4.7 stars even 5 stars i was nervous. Im a very satisfied customer and highly recommend him to anybody that really works hard.
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When I first started looking for a carpet cleaning place, I came across this business on Google. Not only did they answer right away, but they were able to set up an appointment as soon as possible! Like literally the next day. The cleaner came and did an excellent job! Our carpet is nice and super clean. And they are reasonably priced. Totally worth it!
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Benjamin did an amazing job cleaning our carpets! He took the time to explain every step of the process before getting started, which I really appreciated. Afterward, he even let me do a walk-through while he was still working with the machine to make sure any spots I noticed could be gone over again. His attention to detail and professionalism were outstanding. The customer service was hands down the best I’ve experienced. I’ll definitely be recommending Benjamin to friends and family — his work and care truly stand out!
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Adi was amazing! Showed up right on time, great communication, great pricing. Went above and beyond. Got a lot of dirty stains out and saved us replacing the carpets. Would absolutely recommend for any of your carpet needs!
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Showed up early. Explained everything. Quick and efficient. Great quality of work. Carpet looks new again. I Highly recommend them. Will continue to use their service in the future. Thank You.
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I highly recommend Capet kings cleaning service. My carpets look very clean and the black spots on my beige carpet are all gone. I’m very happy and satisfied with their service. The technician Juan was professional, polite and very thorough.
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Our carpet technician was super nice, professional and did the best he could with what he had to work with - 1 bedroom and hallway. We’re very happy with his work. If ever we need another cleaning we’ll definitely reach out.
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I called the company. They said they would send someone and give me a quote. They came quickly, which was great. I did ask what is a ballpark of what they would charge. The woman did not tell me there is a minimum she said oh about 45 room when they got there They quoted me an astronomical amount saying 90 a room 45 is for regular cleaning 90s for deep cleaning. Then spent a total of 40 minutes and that was from set up to breakdown so probably 30 minutes of cleaning to do a hallway a full set of stairs, a bathroom and a bedroom. It was the fastest cleaning job I’ve ever experienced. Not so deep.
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If I could give Juan 10 stars i would. Juan was super nice and very professional. Shook my hand when greeting me.
He explained everything on what the differences were in the cleanings. He did what worked for me and I am so happy they were able to work with me.
I had him clean my couch which has been past due for a cleaning. Juan made it look and smell brand new!
I highly recommend Carpet Kings for all your cleaning needs. Thank you so much Juan for your professionalism and the great conversation that we had! -
Benjamin did a wonderful job cleaning our carpet, sectional couch, dining room chair cushions, area rug, and fabric headboard. He was very nice, detailed, and informative throughout the process. Everything looks and smells amazing! The service was professional, efficient, and worth every penny. Highly recommend Carpet Kings, we’ll definitely be using them again!
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Rarely I leave any reviews, but my recent experience with Carpet King - Ari the company owner and Vlad the crewman - compelled me to give them this strong recommendation.
Ari honored the committed scheduled time for both my job estimate and actual work.
Vlad was assuring, attentive and committed to getting the job done professionally to my complete satisfaction.
Carpet King quality of work is unequivocally superior to the other two companies I engaged in the past.
Ari and Vlad have earned a 5-STAR rating.
Carpet King will enjoy my loyal customer repeat business. -
Benjamine was great! My carpet had pet soil on it and old stains that were on it before I moved in, and he got it all out. It looks beautiful! He also was knowledgeable and quick. I highly recommend him!
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Carpet Kings have wonderful customer support team, The owner/ manager of the business Adhi genuinely cares about customer satisfaction. He sent his team second time to assure my satisfaction, and the pride they take to be a five star carpet cleaning company in Orange County. Very satisfied with the service and support they provided, this business well deserves 5 stars. Looking forward to giving them more business and highly recommended.
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Excellent professional care and expertise from Juan Villasenor. I would give 10+ stars if I could. The quality of service and professionalism was above and beyond my expectations. I will surely be an ongoing customer and will specifically request Juan.
So happy with the service and glad I called. We had a same day appointment, which was great!! I didn’t take a before picture only after, it looks great!