HVAC reviews in La Puente, California

Leo delivered top-notch service, quickly identifying the issue and resolving it efficiently. He also ran a thorough check on my system and offered suggestions, although I didn't take them up this time. Leo was courteous, knowledgeable, and responsive to all my queries. Overall, great experience with Leo and his team.

A professional showed up at my place to discuss central air installation. He provided clear info and assistance, addressing all my concerns. His expertise made me feel confident in his abilities - I'd definitely hire him again.

Mike showed up on time, clearly explained the work, was thorough and considerate of my floors and property. He went above the call of duty to keep everything intact. Great service from start to finish. Also appreciated Monica's assistance in the office - always kind and responsive.

Had an issue with my furnace kicking in, causing a noise problem. Dustin showed up promptly, identified the source (failing bearings), and explained it clearly to me. He provided some useful advice on next steps, saving me potential headaches down the line. Appreciate his professionalism and friendly demeanor.

The technician, Leo, did an excellent job. His expertise shone through, providing confidence in his work. He efficiently maintained all five air conditioning units with precision, demonstrating a clear understanding of what he was doing and explaining it in a way I could understand.

Great job, James, on taking care of our AC/HVAC unit today. You were detailed in your work and explained everything clearly. We appreciate the recommendations for our system - thanks for looking after us again from JW Heating and Air. Your professionalism is much appreciated.

Cary and Joe got us out of a tough spot with our heating setup. Some areas were freezing, while others remained uncomfortably warm. They've since made the necessary changes, and now every room is at a comfortable temperature. Their expertise has been a huge relief.

We've had positive experiences with JW Heating and Air for our commercial space and personal residence. They're quick to respond, efficient, and courteous. Their installation, maintenance, and repair services have met our needs effectively, making us recommend them without hesitation.

Sal arrived on time and delivered a solid service check, despite it being brief. He was knowledgeable about the central AC/heat system and addressed my queries confidently. The suggested fixes made sense. Overall, I'm pleased with the service and value for money, including the filter replacement. I'd definitely use JW's services again.

I've had my fair share of frustrating HVAC company experiences, and JW was no exception. They got the job done, which is more than I can say for some others.

My heating and air unit is relatively new, and I take good care of it, but it still doesn't blow hot air after a while. This isn't the first time I've had issues with this, and I'm starting to think it's something inherent to the system rather than user error. I wasn't familiar with JW's work, so I decided to give them a shot when they were the only ones available.

The initial call was friendly, but the representative pushed me hard on purchasing their bi-yearly maintenance plan before we even discussed my actual problem. It felt like a bit of a sales pitch, and it made me hesitant. I managed to push through and schedule an appointment, hoping for a more straightforward experience.

The technician showed up on time, which was a relief. He seemed friendly enough, but the moment he started explaining what he did, things got confusing again. Apparently, he "jumpstarted" the system, but I have no idea what that means or how it works. When he came back up, he started showing me photos of my ducts and suggested expensive cleaning services for $10,000. I wasn't convinced by his argument.

I tried to steer the conversation back to the original issue – my heater not working. The technician seemed uncertain about what he'd done, but then proceeded to fiddle with my thermostat, replacing batteries and setting schedules. He told me that the problem might be with the thermostat itself, which I wasn't sure was necessary. Then, out of nowhere, he mentioned an "out-of-place ground wire" and asked who originally installed the system.

I asked for a total, and they quoted $250 – $100 for the visit plus $150 for work done. The technician seemed to expect me to be okay with this price, given that I didn't understand what was being done. I wasn't sure if he'd just gotten lucky or used some sort of checklist to troubleshoot options.

Overall, my experience with JW was complicated and left me feeling a bit bewildered. It's possible they're not scammers, but it would be nice if one of their experiences could be straightforward and easy to understand.

This contractor did a great job removing the asbestos and installing my new furnace. They sent knowledgeable staff who showed up on time and worked efficiently. Their professionalism made the process stress-free, earning my recommendation to others.

Gerardo gets six stars from me - no question. My new system just stopped working out of nowhere. It took him 8 hours to track down the issue and fix it. For a job like that, you need someone with top-notch skills, qualifications, and a ton of patience. And it's clear he loves his work because he put in the effort. I'm really grateful for Gerardo - JW heating can keep him!

JW fixed our AC and heat a few years back. They've consistently shown up on time, been respectful, and done the job right. Our regular upkeep checks have kept the systems humming along fine - they're reliable.

I had to call JW after our AC stopped working a few days ago since it's listed on Yelp reviews. I'd suspected an old unit might be the issue, and I wasn't looking forward to potential upselling. The technician who came out was friendly and showed up promptly. He tested the system and found several component failures, which he fixed during his one-visit visit. His work turned out great, thanks to Sal's professionalism.

Antonio did an excellent job. He's very thorough, approachable, and knowledgeable about his work. He took the time to explain everything clearly, making the process feel seamless. I'd definitely recommend working with him again in the future.

We got a nasty surprise when we found out our furnace had given up on us right before the new year. It was a stressful situation, especially with other construction work going on at home.

Jose showed up on a rainy day and made sure he didn't track the gloominess in by wearing cloth booties - a small touch that made a big difference. He even offered to get his crew some similar gear for the other workers who were woefully unprepared.

In contrast, the construction crews working on our house that day couldn't have been more different. The JW crew was lightyears ahead of the others in terms of professionalism and expertise. Both Jose and Ricky gave off a confident air, putting me at ease knowing we had top-notch professionals handling the job.

After it was all done, Jose took me up to the attic to explain what they'd accomplished and even broke down the science behind the furnace and A/C unit for me. Now I have a basic understanding of how our HVAC system works - something I didn't know much about before.

We've been using JW Heating and Air for most of our HVAC needs, and our only issue was with a rejected service appointment (which we won't make again). Overall, we're glad to be back on track with JW.

Antonio was extremely professional, genuinely friendly, and well-versed in the HVAC industry. He took the time to thoroughly explain his work process and provided clear guidance on suggested services. His attentiveness put our minds at ease.

Our technician, Antonio, arrived on schedule and presented a high level of professionalism. He clearly takes pride in his work and conducts thorough checks. The explanation provided was detailed and helpful. Given Antonio's expertise, we're confident our system will function properly during the upcoming hot season. We'd prefer to have him handle any future HVAC maintenance needs.

I booked same-day service with this company for AC repairs and got excellent results. The technician arrived quickly, diagnosed the issue efficiently, and fixed it in under an hour - what a great experience. I'd definitely use their services again and recommend them to others.

Someone showed up to assess my current setup for an estimate and came across as very professional, polite, and informed. Unfortunately, no quote ever arrived. After making three follow-up calls over several weeks, each time I was told someone would get back in touch - but nothing happened. No quote was ever given.

Update: My previous review stands.
The job involved removing my old heater, installing a new one in the attic along with an AC system, and adding new ducts. Everything is done, and I'm extremely satisfied with the final outcome.

Ted and his team were courteous, efficient, and left each day spotless. All details were clearly explained, and questions were answered thoroughly. Ted was particularly helpful, being available after hours to address my concerns. Kim also did a great job working with the inspectors for permits. Highly recommended.