HVAC reviews in La Puente, California

I had a great experience with the service team at JW Heating and Air. They sent a technician who was very knowledgeable about the repair process and took the time to explain all the options in detail. He worked efficiently and effectively, completing the job quickly. This was a big departure from what other companies told me - they were all recommending replacement of my entire unit, which would have cost around $7000. Instead, Victor offered a much more affordable repair solution that others hadn't even suggested.

I was so impressed with the service that I went back to JW Heating and Air about 9 months later for another issue, this time a leaky drain pan. Again, Victor was my technician and he did an excellent job once again. The team's professionalism, competence, and affordability make me highly recommend JW Heating and Air to anyone in need of their services.

I've relied on [Company Name] for years. Their technicians are top-notch. The latest visit was done by Angel, who showed expertise and courtesy. He broke down each step of his work, making me feel informed. Having a contract with them ensures regular check-ups twice a year - once for heating, again for A/C. My system hums along thanks to their care; I wholeheartedly endorse this service provider.

They showed up right on time this morning. The technician was respectful and courteous, genuinely so. He took the time to inspect everything about my system, even for a routine maintenance visit. He checked all angles thoroughly. I appreciate his attention to detail and care when explaining things to me. He offered advice on how to keep our new unit in good shape. What impressed me most is that they follow up to ensure their work meets expectations, and actually check in to make sure we're satisfied with the service.

We're thoroughly impressed with JW's service. Christian and his team have consistently exceeded expectations, providing top-notch support for our numerous air conditioning needs. They've expertly guided us through each issue, offering prompt solutions and quick turnaround times. The company's commitment to excellent customer service is evident in every interaction - from initial consultations to on-site visits by skilled technicians and installation teams. Their professionalism and work ethic are truly commendable. We're eager to recommend JW to our friends and family, and we appreciate the hard work shown by their team.

This company has consistently delivered top-notch service. Every interaction I've had, from employees to management, has been exceptional. Almost five years on and my initial review still stands - they genuinely prioritize customer satisfaction while treating their staff with respect.

The quality of work is impressive, particularly when JW initially installed a new heat/ac unit and tackled some significant ductwork issues. We continue to rely on them for annual maintenance, and the results have been outstanding. I've also had positive experiences with electrical services, which speaks to their overall reliability.

JW has been struggling with scheduling their annual air conditioning inspections. For two years in a row, they've had to push back my appointments, citing high priority service calls as the reason. I get it, but it's still frustrating. The constant rescheduling is annoying and makes me question whether I'll actually make it to the next appointment. At least when the call came through on May 16th to reschedule my original date of May 20th, they communicated with me promptly. Still, it's hard not to be skeptical about their reliability now.

Fast service fixed our AC issue quickly and efficiently.

This guy's the top choice for an HVAC pro. Extremely knowledgeable and skilled at tackling whatever problem comes up. Ensured a flawless execution of the job, done with high standards. Highly endorse his work - can't go wrong hiring him.

Jason was fantastic to work with - extremely knowledgeable and helpful. He instilled the trust I needed when making a significant decision about my central air system. Jason's professionalism and expertise put me at ease, ensuring a smooth decision-making process. I appreciate his time and patience.

My interactions with this business, starting from September 2020 until January 4, 2022, have been outstanding. From initial contact to receiving an estimate from Felipe Gonzalez, the owner, has consistently exceeded expectations. The customer service provided is exceptional, making every subsequent interaction a pleasure. I've found the technicians to be well-trained in installation and maintenance procedures. Their professionalism is evident, and I highly recommend Temp Air System to anyone seeking a trustworthy and skilled company for their needs.

Temp Air provided excellent service from start to finish. The initial call was answered promptly, with helpful representatives providing estimated arrival times for the scheduled appointment. Technician Mario Trujillo arrived on time and conducted a thorough diagnosis of my non-functional split AC unit. He explained the issue, presented options and costs clearly, and made recommendations. His professionalism, friendliness, and expertise were impressive. I'm extremely satisfied with the repair job and highly recommend Temp Air to anyone in need of HVAC services.

Jason delivered top-notch service, showcasing professionalism and providing thorough info for his quote. His representation of Temp Air is spot on – they consistently offer high-quality work and reliable service.

Jason provided a thorough understanding of our needs during the estimate process. Pedro and his team were professional, communicative, and got the job done quickly. The overall experience was positive, and I would highly suggest Temp Air to others.

We had a fantastic experience with Temp Air from start to finish. From the initial consultation with Matthew Alba, who presented all our options without any pressure, to the professionalism of Angel Peralta's team - Robert, Andrew, and Israel - it was clear they took care of business. The crew worked diligently to ensure the job was done correctly and left until we were satisfied with the results. What impressed us most was their attention to detail and commitment to customer satisfaction. They didn't leave till we understood how to operate our new system and were happy with the outcome. Overall, Temp Air's service exceeded expectations - a truly exceptional experience from start to finish!

The technician who came out was polite and took the time to explain the issue before beginning work. He even showed me pictures of my AC system to illustrate the problem. His transparency and willingness to help were impressive, especially considering how rare it is to encounter such honesty in a company. I'd definitely recommend him to others.

I had a great first impression with Temp Air from the get-go. The crew showed up at my house in top shape, being professional and friendly. They set up their gear quickly and worked tirelessly throughout the day. When they finished, they didn't just leave - they cleaned up every inch of the installation site, including touch-up paint work around the attic opening and wall. What really impressed me was how quickly they installed a brand new system, panel, and air ducts in under two days. I'm thoroughly pleased with their service and would definitely recommend Temp Air to anyone looking for an HVAC upgrade - my whole family is happy with the results!

The temp Air team showed up on time and got the job done with professionalism. They explained everything clearly and left me feeling confident that I could manage the cooling and heating in my home. Given the complexity of the task – it involved installing a mechanism on the roof using a crane – they did an excellent job. All four technicians were courteous and competent, demonstrating a high level of expertise. The crew leader, Angel Peralta, took extra time to explain the process and even helped me understand the new thermostat.

I've been lucky enough to have a standout experience with Temp Air's team. As a single woman who's had some negative interactions with contractors in the past, it's refreshing to see a company that genuinely cares about its customers. When I hired Angel and his crew - Peter, Andrew, and Juan Carlos - I felt at ease knowing they were competent and confident in their work. They took the time to answer my questions, explaining everything clearly so I understood what was happening. Their professionalism, respect, and patience put me at ease, even as a supervisor myself. What impressed me most was how Angel, the install manager, oversaw the entire process with attention to detail, ensuring the finished product met the company's standards. They worked seamlessly together, leaving no mess behind - a small but significant bonus for me, given my own household situation. Overall, I'm extremely grateful for this experience and would highly recommend Temp Air to anyone in need of reliable service.

We greatly appreciated the service provided by this company. Their technician was very professional and did a great job quickly identifying and repairing the issue with our heating/cooling system.

Temp Air exceeded my expectations with their swift, expert service. I'm thoroughly impressed with their professionalism and would strongly suggest them to anyone seeking trustworthy HVAC assistance.

I recently had a great experience with this company. I needed a ducted HVAC system and spoke with Felipe, who was incredibly knowledgeable and accommodating when it came to finding the right system for me. The pricing was very reasonable and his team moved quickly and efficiently during the installation process. In fact, they managed to get everything done in just one day.

Felipe also recommended a contractor, Milton from Mr Construction, who did an outstanding job on some minor wall repairs and painting. The work was seamless and he double-checked with me throughout the process to ensure I was satisfied. I was impressed by his professionalism and attention to detail.

Overall, my experience working with this company's HVAC team and partner contractors was excellent.

Update: 3/27/2024:
I've been having some issues with my thermostat lately and Mario came out to help resolve the problem. He's been great in getting it sorted out and has kept me informed every step of the way. The issue is now fixed and I'm grateful for his hard work.