HVAC reviews in Lancaster, California
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We had a problem on a Sunday, and they dispatched a technician within 2 hours, with no extra charges! They're super friendly and knowledgeable, we're happy we found them. *Edit to add: the company tech Jeremee was able to come out several hours earlier than they scheduled and installed the new motor within minutes, and I'm already shivering! I am unable to regulate my temperature due to medical issues, so I'm so happy I didn't have to wait too long and end up at the ER. Thanks again to the whole crew!
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John T. was extremely gracious & patient when he tended to the bi-annual maintenance of our AC system. He truly went out of his way to communicate how better to take care of the filter system as well. We look forward to working with John in the future!
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We made our annual service call request and received an appointment almost immediately. Both units were serviced and the technician gave us an overview of the status. No pressure just a recommendation regarding replacement. Our home is coming up on 20 years, of course the units are outdated and required service more often. We decided to replace the units. We were contacted by the office staff and they informed us of the process which was a two day installment. The technicians arrived on day one and began placing tarps in the house to protect our floors. Each member of the installation team was courteous, friendly and very respectful. The downstairs unit was completed at the end of day one. Day two, the team arrived on time and picked up where they left off by putting the tarps down to protect the floors. We would absolutely recommend them! Thank you, Danny, Jorge, Angel, Alfonzo and Brian for a job well done. If I could give ten stars it would be my pleasure, again thank you all including the office staff for a seamless installation .
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John or Sean have come out to my place three times. They have always been on time or early, always been extremely professional, gets the job done efficiently, and I couldn’t recommend them more highly and the company as well. I’ve owned many homes. I’ve had many experiences with HVAC companies and not one has served me with the excellence of Affordable air! I highly recommend them!
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Affordable Air and John are fantastic. John was present at my install and and scheduled maintenance appointment.
He is smart, engaging, polite and most importantly….helpful.
5 stars!! -
Professional, pleasant, friendly technicians who are efficient and knowledgeable. Affordable Air replaced my old combination A/C and furnace unit over 10 years ago and I have had zero problems with the unit since then. Also had all the interior ducting throughout the house replaced this year and WOW what a difference that has made to overall efficiency. I am pleased with the level of service and reliability.
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Gabriel is always so professional and very nice. He's been servicing my a.c./heater for years and does a great job every time. He takes the time to explain what he is doing which is greatly appreciated.
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Technician was knowledgeable and diagnosed the problem quickly. He was very respectful of our home while working. He gave detailed explanations and recommendations.
Thanks John! -
l have took my time thinking about what I wanted to write in my review considering Affordable Air. In August we had new air conditioner unit, duck work, additional air intake and vent’s done. The crew: polite, friendly and respectful. I wish I could remember every single person name who did the work. Danny the lead installer took his time explaining things to us which we deeply appreciated. Rick who has a “Buddy Holly” vibe followed through on everything we discussed prior to the job. And let me say we all know things always don’t go as plan but it’s “rare” when you find a company who keeps to their word and wants you as a happy customer. To the owner of Affordable Air, we are probably not your average customer lol but thank you for making the whole experience a positive one. The unit is going strong and we love the flow of air we feel, we feel it in rooms that had no movement of air before. Will we do business with you again, YES! Would we recommend you to others, YES! Please don’t stop making customers happy going that extra mile! And please continue to make exceptions for people who full time with limited availability! Thank you!
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John T. From Affordable Air does a great job! He provided a lot of great information on our system, walking us through all the numbers. He was prompt, efficient and very thorough. The filter prices from his company are very reasonable and convenient since my system requires 5 filters.
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Called about my ac not blowing cold air they had a tech out in 30 mins. Kenny arrived and knew rt away what the issue was by ear. Showed me the issue with my compressor then replaced it with a quickness. He really made the whole process painless. I appreciate the great work and amazing customer service.
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Our HVAC technician was absolutely fantastic — knowledgeable, punctual, and incredibly thorough. They quickly diagnosed the issue, explained everything clearly, and made sure our system was running perfectly before leaving. It’s rare to find someone who combines technical expertise with genuine professionalism and pride in their work. We’ll definitely be requesting them again for any future service — highly recommended!
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Jeremee was awesome in explaining things and listening and getting me the right quote for our needs.
Danny lead the installation of our new Lennox units. Very professional and informative. The job was very tedious and Danny and the crew made sure the job was done correctly. So happy I found Affordable Air! -
My experience working with Affordable to replace my 25+ year old system with the state-of-the-art Lennox heatpump system was phenomenal. The folks at this company have the utmost professionalism, expertise, and attention to detail. From start to finish, I could tell that Danny, Matt, Oscar, Jonathan, and Omar really cared about their work and spent a lot of effort doing things the right way. In the beginning, they immediately recognized that my existing line set was too small in diameter and pushed to get a larger diameter one installed, even though it caused them way more work than expected. Towards the end, they recognized that the line to the thermostat needed a fifth wire for the heatstrips, and did the extra work necessary to route it through the attic.
Danny was impressive, especially his extensive hands-on knowledge of the craft and the way he led the team to be efficient and safe. With the heat and tedious fine work that was necessary to get the new lineset installed, it would have been very easy for individual team members to cut corners and slap something together. However, I could tell that he was constantly monitoring everything going on and ensuring that work was continuing correctly, even though it added a few more hours to their Saturday. Additionally, he was never rushed at the end of the job and did a diligent job getting measurements and ensuring that everything was done properly.
Matt was always very professional and took the time to explain things when I had questions. Even when he was baking in the hot sun, he was very courteous and let me observe because I was curious. Oscar, Jonathan, and Omar were polite the whole time and were very proactive in getting the necessary work done before it was asked of them. I could tell that they were very careful; the airbox in the garage was fixed up and sealed really nicely, the return was insulated really well and the air handler was assembled with great care. I was also extremely grateful that the team laid down a canvas inside the house and cleaned up inside the garage when they were done.
This has been by far the best experience I've had with any company I've had work on my house, and I'm very happy that I shopped around extensively and decided to go with Affordable. Adrien did an awesome job answering my questions and helping me choose a system. I received quotes from all the HVAC companies in this area (All Heart, Arctic Air, Rowland Air), and even got quotes from Lowes, Home Depot, and others. I was at first a little suspicious about Affordable's low quote but ultimately my experience communicating with Adrien and seeing how hard the team performed reassured me. My system has been working great. This company is truly an asset to the AV! -
Fast service, reliable company. Kenny was fast and informative. I just needed a maintenance service since the place I had before got bought out and didn't let any of their costumers know. I signed up for the maintenance check up membership, to make sure everything will be running nicely when I need it.
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Kenny from affordable air came over to fix our wall heater. That only was the amazing and knowledgeable and fixed it right away. He was also a wonderful person. I will highly recommend affordable air to anyone. They’re good, honest and dependable.
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I 100% recommend Affordable Air/Heating. They are honest, integrity reliable, knowledgeable and friendly! They’re easy to reach and always returns calls/texts in a timely manner. Thank you to Kenny for his professionalism & integrity.
We will indeed be using them in the future. -
Jeremee was super informative and easy to talk to. He had great energy, answered all our questions, and explained everything in a way that actually made sense. Easily one of the best estimate experiences we’ve had.
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The technician arrived on time and was professional, courteous and prompt in performing the job. He explained everything he was doing and ensured I was satisfied after completion of the job. I would highly recommend Affordable Air and Heating to anyone in need of equipment diagnostic, maintenance and/or repair service.
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Jeremee provided us outstanding service! I highly recommend him for any heating/ac work in your home or office. Great guy, brry accommodating and more importantly-honest!
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I have been working with Affordable Air for a few years now. They are a company I trust for good prices and great service. They are able to help me with unusual jobs as well as regular jobs. They show up on time equipped to get the job done. I highly recommend them. Adding to review , John T was out to do routine maintenance on my unit. He went above and beyond cleaning and making sure everything was running perfectly.