Plumbing reviews in Long Beach, California

4.9 based on 1251 reviews Back to the listing
    5

    Daniel was Great! Very knowledgeable of my issue. He diagnosed the problem accurately, explaining the solution clearly, and completing the job efficiently.

    5

    We had a minor leak under our sink. The company sent Carlos to our house the next morning. He was friendly and courteous and he identified and repaired the problem right away. Our expectations were greatly exceeded.

    Update March 2025: We contacted Monkey Wrench again for a more major problem. Abraham and Alfredo worked tirelessly for two whole days. They were friendly and polite. The repair work was fantastic and it really looks like there never was any problem. Our expectations were exceeded again

    5

    Enrique, the technician for monkey wrench plumbing and heating, provided excellent customer service and information. He is a great representation of your company and I would not hesitate to reach out to monkey wrench again for Assistance with my plumbing or HVAC needs. .

    5

    Their technician, Luis came out inside 24 hours, diagnosed the issue and gave me options to resolve. All of their communication before, during and after the service call were pertinent and informative. I felt I was able to make the best decision for our Ice Cream Shop.

    5

    Exquisite service! Alex was kind and through fixed the problem with the AC in the best way. Very professional and passionate about his work. I will definitely get their services again.

    5

    Jose Zaragoza did an awesome job for us when we had an issue with our sink this week. He showed up looking professional and didn’t flinch at the nasty stuff in our drain! Jose was super polite and friendly, worked efficiently and left everything looking clean and ready to use when he finished. We always have a good experience with Monkey Wrench and have hired them for several plumbing issues. Thanks, guys!

    5

    Noe did a great job, quickly assessed the problem, and took corrective action! He was on time, friendly, courteous and helpful. I highly recommend Monkey Wrench!

    5

    Chai was an amazing help in letting me know in simple terms what was going wrong with my system. A perfect blend of personable and professional. Eventually had to call his supervisor out to assist, and while I don't remember his name, he was amazing too. With both of them having the same level of impressive and consistent professionalism, especially on a HOT day, I would absolutely recommend Monkey Wrench

    5

    Andy was friendly and was able to accomodate the work to be performed based on our tight schedule. Appreciate how he followed up with the office and was able to setup the appointment tomorrow for our duct cleaning.

    5

    Luis and the entire team from monkey wrench were some of the best plumbers we’ve ever dealt with. They were courteous and knew their products and the challenges of our problems. I would highly highly recommend them. Their work was impeccable.

    5

    I have been using Monkey Wrench for years and appreciate their prompt, honest, and polite service culture. Recently, Luis M. and his apprentice Bradley M. came over to look over a few plumbing items and they were easy to talk to and provided a professional experience that gives confidence that their work is thorough and effective. This is my go-to company for air conditioning, heating, and plumbing.

    5

    Luis is always an amazing experience with his knowledge and patience. I always have multiple question when a job is done and he takes his to time answering all of question.

    5

    Luis, Abraham and Christian are all top notch! I'm extremely glad that my neighbor recommended this company.

    1

    Terrible ! I just literally had them come out to replace a part on a good water heater. I spoke to a Jennifer and told them I didn’t need a new water heater and only needed a part replace and didn’t want any one to try to “up sale” . Guess what? The tech tried to upsale me! You got your 45.00 for nothing !

    5

    Rick Aguirre was fantastic! He did a hot water heater flush for my electric wall mounted water heater and was able to replace 2 shower hoses and clean the hard water deposits on the fixtures. Rick is super friendly and helpful!

    5

    ALEX HAS ONCE AGAIN COMPLETED AN AWESOME JOB‼️‼️‼️ Alex serviced two AC units for me today. He explains step by step what he’s doing or will be doing and always takes pictures of everything he’s doing as well. I appreciate his hard work and excellent customer service 👍🏽

    5

    Monkey Wrench was great to work with! Their service was awesome and their communication via text made it very easy to schedule a service. Jonathan, Daniel, and Alfredo were super helpful in solving our water heater issues and very patient with my many questions. I would absolutely go to Monkey Wrench again.

    5

    We had a major backup, but Frank figured out the source, and got everything moving smooth again, amd cleaned up when he was done.... Thank you.

    5

    Louise was very professional and explained the situation in detail to me. The best part was that he just didn’t point out the problems, but he also offered Solutions which I really appreciate.

    5

    David was terrific. Knowledgeable, Professional, friendly, efficient and thorough. He makes Monkey Wrench look really good. My 20 year heater/furnace will last another day. : )

    5

    Luis was amazing! Clearly explained everything in a kind and courteous fashion. Walked me through all of the steps he was taking to help solve our problems. Highly recommend!