HVAC reviews in Mountain View, California

Islam from Nur HVAC turned out okay, did a condensate pump replacement on one unit and some cleaning on another over two separate visits. Got the work done as planned. Prices were fair, not overpriced. Scheduling and updates through the back office were smooth and responsive.

Nur HVAC did a top-notch job replacing my furnace and installing a wall heater/ac unit. The service was excellent, with hardworking and super friendly technicians. What really impressed me was the attention to detail - they even fixed my broken doorbell, which I hadn't mentioned needing any repairs.

I'm happy with how my heat pump installation turned out. After getting quotes from a few companies, theirs was slightly cheaper but I went with them because they broke down their plans in a clear way. Unlike the other firms, they didn't try to sell me extra stuff. The job got done quickly and everyone on site was friendly. A photo of myself and my new heat pump is attached.

A year and half later, everything's still working properly. They helped me get the rebate for it once it was installed. When I asked about maintenance, they showed me what kind of filter to use. David came by to check the system again (the second photo) and didn't charge because all that needed doing was replacing the filter.

We're grateful for NUR HVAC's excellent customer service and job execution. Our central air conditioning unit suddenly stopped working at a critical moment, but they quickly moved things forward to assist us. The inspector arrived to assess the situation and explained everything clearly and concisely.

A new unit was scheduled for installation within a few days. Eldar and Ruslan were the installers, and they did an outstanding job. They worked efficiently, respected our property, and kept us informed throughout the process.
The interior and exterior were left spotless after their work was completed, with clear instructions on operation and maintenance provided. Their professionalism and attention to detail made a significant difference. We would highly recommend NUR HVAC services without hesitation.

Adlan is top-notch, extremely knowledgeable and meticulous. Gave me complete peace of mind with his expertise.

I got both ducted and ductless systems installed - heat pump for the main area and mini-split for the living room. The team was great, doing a clean job, being professional, prompt, and taking care of all my worries.

We were impressed with the tech's expertise and punctuality. Their suggestions were spot on and genuinely helpful. The service fee was reasonable compared to others.

Update: On January 21st, our warehouse furnace was finally installed. Two technicians arrived promptly and efficiently replaced the old unit with a new one, including installing a thermostat that works seamlessly. Everyone is now warm and satisfied. Overall quality of work at a fair price - thanks for a job well done!

Had a fantastic experience from start to finish. In contrast to my previous attempt with a rival company which ended in disaster - failed inspection and left me stranded. This team excelled in every aspect, providing excellent value for money, top-notch service, and friendly staff.

Working with NUR HVAC was a resounding success from the very start. From the initial visit, our point of contact Fedor impressed us with his professionalism, courtesy, and expertise. He provided clear explanations for adding a second unit to our upstairs area, offering practical advice while respecting our goals. His team delivered exactly what we wanted, exceeding our expectations.

The experience was seamless, thanks to Fedor's guidance and the rest of the team's efficiency. They arrived promptly, worked quickly, and maintained high standards throughout the process. The HERS testing and City inspection were swift and thorough, with both praising the quality of the work.

The service was extremely professional and carried out flawlessly. The technicians arrived on schedule and maintained a tidy workspace, keeping my property organized throughout the process. They provided clear explanations of what would happen next. I'm thoroughly satisfied with the mini-split installation and ductwork work done in our garage.

As a seasoned homeowner, I was blown away by Nur's exceptional service. Their crew showed remarkable expertise, speed, attention to detail, and genuine warmth – a rare combination that left an enduring impression.

Exceptional service from start to finish. Fedor assured me of a top-notch installation, and the team delivered exactly that. No corners cut, just professional workmanship. Their focus on smooth execution was evident throughout. If you're looking for reliable, high-quality work, look no further.

Great experience with this company - highly professional staff made a positive impression. Would definitely recommend them for any HVAC work, particularly furnace repairs or replacements.

Adlan showed up promptly, courteous, and transparent about the repair and maintenance. The fix was swift. Nur's communication was efficient via email and text, even sending a photo of Adlan beforehand to confirm his arrival. We highly recommend Adlan and Nur HVAC.

Alexey from Nur HVAC did a top-notch job repairing my furnace after it stopped working. Initially, the diagnosis seemed correct, but Alexey quickly realized it was wrong and came out on short notice to fix the real issue, even though we were in the middle of a holiday period - which was incredibly considerate given our week-long struggle with no heat.

However, when the furnace started pumping hot air, another component turned out to be faulty, requiring multiple visits from Alexey to get everything sorted. Despite this, he and his team kept me informed throughout the process.

Alexey and Regina were very responsive to my questions and provided regular updates. The company only asked for payment once the job was complete and stuck to their original quote, which demonstrates their commitment to professionalism. Compared to another firm that quoted nearly 3-4 times as much, Nur HVAC's quote was already reasonable.

Overall, I'm extremely satisfied with the service from Nur HVAC and would highly recommend them.

NUR HVAC recently installed a Mitsubishi heat pump system in my San Francisco home, replacing a nearly four-decade-old gas furnace. The quality of the work and the professionals' behavior during the installation left me extremely satisfied.

I want to highlight the technicians who did the job, Artur and Vladimir from NUR. They were incredibly polite and respectful throughout the process. For example, they always put on shoe covers before entering my home. Artur was meticulous in running the electrical feeds to my main service panel, resulting in a tidy installation.

Fedor, who conducted the initial assessment, provided excellent support and answered all my questions about scheduling, warranties, maintenance, and more. He presented options without pressure or upselling tactics during the bidding process. The quote was competitive and fair considering the work quality and final product.

As a Mitsubishi Diamond Contractor, NUR offered a 12-year warranty on parts and labor. Their professionalism and pride in their work are evident. It's clear they genuinely care about their customers. Based on my experience, NUR is an exceptional contractor, possibly the best I've used. The installation was top-notch, and I wholeheartedly recommend them.

NUR HVAC did an excellent job installing our new heat pump system. Fedor was impressive during the consultation, thoroughly addressing my queries and maintaining regular communication throughout. His team conducted themselves professionally and respectfully, ensuring minimal disruption to our home. Looking forward to enjoying air conditioning when it's needed. Highly recommend NUR HVAC!

Alexey S. was upfront about the work being done, and he efficiently fixed our heater/furnace with no problems. He checked in multiple times and even threw in a new thermostat for free. We had been waiting weeks due to their backlog, but his local connection allowed him to squeeze us in at short notice. His professionalism and courtesy are noteworthy.

I'm extremely satisfied with this company, thanks to their top-notch customer service and hassle-free experience. Installing my new furnace was a breeze, and I appreciate the convenience of having them work around my house. Their additional services, including electric vehicle charging installations, also impress me. I'll definitely be calling them again for future needs.

I'm thoroughly satisfied with my new Mitsubishi heat pump installed by Nur HVAC. Given California's notoriously high electricity costs, it's clear that heat pumps are an excellent option - and Nur HVAC is top-notch for installation. After an initial consultation to identify my needs, their team arrived to plan the setup. They asked plenty of questions to get it right. The job was completed in just 5 days by my on-site reps Konstantin and Maxim, who did a spotless install; the electrical, refrigerant, and condensate lines were seamlessly integrated into the existing layout. By day 5, I had hot and cold air at the touch of a button.

The company delivered exceptional value for the price. They provided multiple quotes, which was impressive, and then offered a substantial discount. As someone with extensive experience in negotiating construction and equipment purchases, I appreciate their transparent pricing. The quote was straightforward and clearly reflected market rates. The service itself was outstanding. What surprised me most was the personal touch – the team even helped carry my wife's luggage when she returned from a trip. The entire process, from demo to start-up, took about 6 hours and was done efficiently.