HVAC reviews in Mountain View, California

Our experience with this company started on the right foot. Sam gave us a comprehensive rundown of our current setup, presented our choices clearly, and offered a reasonable quote.

The installation date was set and the crew arrived promptly as promised. The work was carried out to a high standard within the allotted timeframe.

The team were courteous, professional, and got the job done quickly. After completion, we received a thorough walkthrough of the system to ensure we understood how it worked.

Overall, I'm extremely pleased with the service provided – top marks!

I had a fantastic experience with Sam from Plum HVAC. He's extremely professional, knowledgeable, and genuinely cares about his customers. His punctuality and excellent communication made the entire process seamless. From our initial meeting to the final installation, he was friendly, courteous, and made me feel at ease. The work he did on my Carrier AC/Heat Pump and attic ductwork was top-notch. I highly recommend Sam and Plum HVAC - you won't be disappointed!

I've dealt with several vendors when looking for a new HVAC system, but Sam from Plum HVAC stood out from the start. He was upfront about being transparent and didn't bat an eye when I mentioned I'd be comparing quotes. What impressed me most was that his level of care and service remained consistent throughout our interactions, regardless of whether he was my customer or not.

I ended up going with Plum after comparing prices and features with a few other companies. They offered top-notch quality at the best price, and Sam assured me it was because they had the right equipment to back it up. When I needed the installation done ASAP, Plum delivered in record time - just before the heatwave hit. The extra inspection they did was thorough, and everything was completed to code with a permit issued.

When I encountered some minor issues, Sam responded promptly and fixed them without charging me extra. Throughout the process, he showed genuine commitment to customer satisfaction. My experience with Plum HVAC has been nothing short of excellent - their service is top-notch, and I'd highly recommend them to anyone in need of an HVAC installation.

Sam and his team provided top-notch service from start to finish. They were timely, courteous, and accommodating, answering all my questions and alleviating concerns. Their efficiency and expertise also helped me secure rebates after the job was completed. I highly recommend Sam and his team for any HVAC installation needs, their professionalism shines through.

I've had nothing but positive experiences with Plum HVAC, especially their work on my old heater furnace and Sam. My sister raved about her experience replacing hers and adding AC, so when it was time for me to replace mine, I knew who to call.

The team gave me a great deal for the 2-stage system, which matched the lowest bid for a single-stage unit. They also handled the necessary gas line work that previous owners had done, no hassle. The installation started on schedule and was finished before I even completed my tennis game.

Sam worked seamlessly with the HERS testing expert, ensuring everything went smoothly. He kept me in the loop throughout the inspection process, which turned out flawlessly. Sam is a fantastic guy, and Plum HVAC delivers professional work at a reasonable price - don't hesitate to give them a try.

I'm thoroughly impressed with Plum HVAC's service. From start to finish, they handled the replacement of my gas heater with a heat pump and new ductwork efficiently. Sam is an excellent communicator who keeps you informed throughout the process. His installers are top-notch, particularly Jake and Ha, who received praise from other tradesmen for their exceptional work. The back office also took care of processing rebates and notifying me when completed. Overall, my experience with Plum HVAC was outstanding – thanks again to Sam and his team!

I'm extremely satisfied with the service provided by Sam and his team - they're among the top-notch professionals I've encountered.

We recently had a complex dual fuel system with variable speed and zoning installed by Plum HVAC, and we're delighted. They also gave our crawl space a complete overhaul, which felt like a thorough upgrade. The price was reasonable, and the team always showed up on time and responded to our queries promptly. One standout member of the team was Sam Mousavi, who demonstrated meticulous attention to detail and a deep understanding of HVAC systems. His professionalism and friendly demeanor put us at ease throughout the process. We're thoroughly impressed with Plum HVAC's work and would definitely recommend them.

I had a fantastic experience with Plum HVAC for my heat pump installation. I did some research and compared multiple companies before making a decision. The owner, Sam, is extremely knowledgeable with nearly 20 years of experience in the field.

He was very patient and helpful when answering my questions, even when I asked silly ones. When other companies suggested we could get away without replacing our old ductwork from 1965, he gave us his honest opinion on why that wasn't a good idea. It turned out those who worked in our attic mentioned there were lots of leaks.

The workers showed up promptly and were friendly, working quietly most of the time - except for some necessary hammering when placing the new heat pump in the attic. The asbestos removal team arrived ahead of schedule, were pleasant, and completed their work quickly.

All the work was done on schedule, with a half-day for the asbestos removal and three days for the rest of the installation. Sam also helped us navigate the process to claim our $2,500 rebate, handling all the paperwork and photos needed.

We hired Sam's team to install a mini-split unit in our backyard, and they delivered. Sam came out to assess the job, explained what needed doing, and gave us a fair price. The installation itself was done with great attention to detail by his crew. A minor issue popped up later, but Sam sent another team back to fix it promptly and efficiently. His customer service was top-notch - we appreciated the extra effort he put in to get things right. I'll definitely be reaching out to them again for future HVAC work, and I'd recommend them to anyone looking for reliable, high-quality service.

Sam's professionalism is top-notch. He showed up as scheduled, which was impressive. His pricing transparency and reasonableness were a welcome relief. When it came to installing our A/C unit, he presented us with 2-3 viable options.

What really stood out, though, was how approachable Sam was during the entire process. Communication flowed smoothly, making what could've been overwhelming feel manageable. I'm grateful for the experience and would definitely hire him again, as well as recommend him to others in my network.

We stumbled upon Plum HVAC in 2024 after months of searching and comparing estimates. The owner provided a reasonable quote for a Mitsubishi mini-split, and the installation was seamless. Their service impressed us so much that we ended up hiring them twice more to install AC units for two additional rooms. The technician, Jake, handled each installation with professionalism and expertise. One year in, our experience remains exceptional – no issues have arisen with our units.

I had a great experience with PlumHVAC from start to finish. Sam was cooperative and responded promptly. He provided fair pricing. The technicians were courteous and efficient. Jake stood out for his thorough walk-through explaining the new setup and answering my questions. Overall, I'm extremely pleased with the service.

I've dealt with plenty of home services companies, but Plum HVAC stands out as one of the best. They're super professional, knowledgeable, and well-established - which is exactly what you want when hiring someone to work on your HVAC system. Their technician, Sam, was a gem - he fit his schedule perfectly and got the job done quickly and efficiently.

Installers did a top-notch job, showing up on schedule. The owner was accommodating and provided excellent value for money. Overall, the experience was positive and we'd definitely suggest them to others.

I recently hired Plum HVAC to install two mini-split units at my place, and I'm extremely satisfied with the results.

From start to finish, Plum HVAC demonstrated exceptional professionalism and expertise. The technician who came out was knowledgeable and took the time to thoroughly explain what needed to be done, including how long it would take and the costs involved. They also made sure we were aware of any potential issues that might arise during the installation process.

On the day of the installation, the team showed up on schedule and got to work right away. Their attention to detail was impressive, and they handled a few unexpected snags that came up with ease. The technician who did the job was always happy to answer my questions and address any concerns I had. It's clear that Plum HVAC has talented and reliable technicians.

What really impressed me was how considerate they were about protecting my home and leaving it tidy after the installation. They even took care to close the door, showing a thoughtful touch. Overall, Plum HVAC delivered excellent service, with fast turnaround times, transparent pricing, and knowledgeable staff who know what they're doing. Their approach is accommodating and solution-focused, making them stand out in their field.

I highly recommend Plum HVAC to anyone looking for HVAC services. They've got the expertise, reliability, customer service, and trustworthiness that sets them apart from the competition.

Plum HVAC delivered on all fronts. Sam and his team were exceptionally well-organized and dependable throughout the entire process. They offered top-notch service at a price that was surprisingly affordable, especially considering current market standards. I highly recommend Plum HVAC to anyone seeking reliable HVAC services; you won't be let down.

I've been shopping around for quotes to switch from a gas furnace to an electric heat pump system, which would not only save me money but also provide both heating and air conditioning. My old furnace, installed around 1991, was woefully oversized for my home and produced annoyingly loud air.

The latest heat pump system I opted for has made a huge difference - it's much quieter and more efficient than I expected. When it came to getting quotes from various HVAC companies, seven of them sent representatives to give me a rundown of their proposals. Sam, the owner of Plum HVAC, was the only one who visited my home in person.

He provided a quote that was surprisingly competitive, considering he's offering a system that's 60% less expensive than the highest quoted option and 15% cheaper than the next lowest. I found it hard to believe his price wouldn't be inflated, but Sam's professionalism and knowledge put me at ease. His crew worked efficiently, were courteous, and kept me informed throughout the installation process.

Sam was always responsive and explained complex concepts in an easy-to-understand manner. I appreciated how he prioritized my needs without trying to upsell anything. What really impressed me was that Plum HVAC not only installed a superior heat pump system but also removed my old furnace from my garage, freeing up valuable space. In the real estate business, I've encountered many tradespeople - and I can confidently say Sam and his team at Plum HVAC are exceptional.

Sam of Plum HVAC responded quickly to our request for a Heat Pump installation. He provided a fair estimate after visiting our site, which was very competitive. He was accommodating and answered all our questions patiently. When we signed the contract, his team of four worked diligently to complete the job on schedule with high quality workmanship. What impressed me most was their ability to troubleshoot issues related to attic connections. Each day before they started, they covered the floors and cleaned up afterwards. They also made adjustments to drainage and electrical work according to city inspection guidelines. Overall, Sam and his team demonstrated professionalism and integrity, making Plum HVAC a trustworthy choice for anyone seeking HVAC services.

I recently had a great experience with Plum HVAC for my heat pump installation. I reached out to multiple companies for quotes through switchison.org, and Sam was the first to respond. He scheduled an appointment for the next day, which set a positive tone for our interaction.

Sam's demeanor was friendly and low-pressure, which made it easy to discuss my options with him. Although he didn't take notes or measurements during the initial visit, I found his confidence in remembering everything to be reassuring. We compared two system types: ducted and mini-split (6-zone). While both were discussed, Sam emphasized that the mini-split would be a better fit for our home's layout.

The quote arrived on Saturday, just under 24 hours after the appointment. Notably, I had received quotes from other companies only for the mini-split option, which ranged significantly in cost – some being over twice as expensive. Despite this, my confidence in Plum's expertise remained high.

Sam and his team were instrumental in helping me navigate rebate programs (HEEHRA, TECH Clean CA, SVCE) and answered many of my questions before the installation. Jake, Ha, Andrew, and Alex delivered an impressive performance, completing the job efficiently and with courtesy within a three-day timeframe. I'm thoroughly satisfied with our system's performance and the overall experience with Sam and his team.

I compared prices with four other companies and Plum HVAC came out on top. Their representative, Sam, was exceptionally knowledgeable and courteous during the home visit. He provided a quote in person and stuck to it. The team removed our old furnace and installed a two-unit mini split in our two-story townhouse. The work looks tidy! The installation crew were pleasant and professional. Sam's team kept me informed throughout the process, including permitting. They completed the job in about one full day, which was impressive considering removal and disposal of the old furnace. Natalie helped with the Bayren Rebate process and was always available to answer questions. This mini split has made a huge difference – I'm glad we finally got it installed! It's exceeded our expectations significantly.