HVAC reviews in Mountain View, California

Installed our heat pump and minisplit system. Arrived promptly, courteous and professional. Completed the job at a fair cost. Extremely satisfied with their work, thanks to a neighbor's referral - we're glad we took their advice.

They delivered top-notch service. The initial estimate said 3 days, but they got the job done in just 2 days. The work was flawless and they maintained a swift pace without compromising on quality.

I hired Plum HVAC to install a Mitsubishi Multi-Zone Ductless Mini-Split system. The crew arrived ahead of schedule, respecting my specified start time, even going so far as to wait in their car until I gave the okay to begin work. They worked efficiently, methodically tackling different areas of the house. Each day after completion, they ensured all remaining areas were thoroughly cleaned up. Initially estimated to take three days, they finished the job in just over two and a half days. Their professionalism and speed left me impressed. The pricing was also quite competitive. In addition, Plum HVAC facilitated the application for the Clean Tech rebate and secured it relatively quickly. Sam, the owner, is extremely responsive via text. I'm thrilled with my decision to choose them and would highly recommend their services.

We're thoroughly impressed with Plum HVAC. Their team was incredibly swift and courteous to deal with. Throughout the 2-day process, they clearly explained what was happening. Our specific situation involved replacing our old gas furnace and electric AC unit with a new heat pump unit in the attic and installing new ducts.

Natalie did an excellent job guiding us through the rebate qualification process for converting to a Heat Pump system. If you have any questions or concerns, it's best to reach out via email to Sam and Natalie. We're so pleased with their work that we're now actively recommending Plum HVAC to our family members when they need service.

I'm extremely satisfied with Plum HVAC's service. They far exceeded my expectations - in fact, if ratings allowed it, I'd give them a perfect score. The installation team was outstanding, delivering top-notch work and surprising me with extra efforts to incorporate custom modifications I had requested.

I recently had the pleasure of working with Plum HVAC after my old Carrier gas furnace finally gave up the ghost. I decided to upgrade to a Mitsubishi mini-split system and did some research to find a reliable contractor. After consulting with four different companies, I chose Plum due to their excellent reputation and affordable pricing – and I'm glad I made that choice.

From start to finish, the experience was top-notch. The owner, Sam, and the administrator, Natalie, were both extremely helpful and went above and beyond to ensure everything ran smoothly. They even helped me with my HEEHRA application just in time for the deadline, which was a huge relief.
Sam was transparent, responsive, and open to my suggestions – like placing the outdoor unit in the side yard instead of the backyard, which he got approved without any issues. The installation crew, consisting of Jake, Alex, Andrew, and Ha, were meticulous, professional, and respectful. They took pride in their work and made sure everything was clean and tidy.
What impressed me most was how Plum's low overhead costs allowed them to pass the savings on to customers, making their pricing very competitive. The team wore N95 masks and protective suits when needed, and they cleaned up after each day's work. Overall, I'm grateful to have found Plum HVAC – highly recommended!

I recently had a fantastic experience with Plum HVAC from start to finish. From the initial meeting to the final installation, everything went smoothly.

Natalie, the office manager, was instrumental in making the rebate process as painless as possible. Her knowledge and calm demeanor made a complex task feel manageable.

The owner's approach to estimating was refreshingly straightforward - no hidden agendas or complicated sales pitches. The pricing was reasonable and transparent.

The installation team, consisting of Jake and Andrew, were top-notch professionals who arrived on time and got the job done efficiently. Ha, in particular, went above and beyond by removing his shoes while working inside, even after being told it wasn't necessary.

After the installation, I appreciated how thoroughly Ha explained how to use the new system and change the filter, ensuring I felt confident with my purchase.
Throughout the process, the team at Plum HVAC consistently demonstrated a commitment to customer satisfaction. If you're looking for reliable HVAC service from people who genuinely care about their clients, look no further than Plum HVAC.

Nur was impressive, showing up promptly and being extremely cooperative. They showed attention to even the smallest details and did an outstanding job with our HVAC upkeep. I'm very satisfied with the service. Nur is someone I'd be happy to send my friend, a pastor from another church, to for his heating system maintenance - he'll definitely benefit from their expertise.

Adlan was fast and efficient. He explained the issue and provided clear guidance on maintaining the system. The advice was much appreciated, making the process worthwhile.

Communication was severely lacking throughout our experience with this company. The person who initially assessed our home and provided a quote wasn't accessible during the work process, and they're the only staff member who speaks English - making it difficult for us to communicate effectively. Additionally, there was a miscommunication regarding project details between the inspector and the workers, leaving no clear line of communication for follow-up questions or concerns. Post-project responses were also non-existent.

Team Elias, Eldar, and Konstantin installed a dual-fuel HVAC system at my home. They're knowledgeable, straightforward, and clearly invested in delivering top-notch results. Their professionalism and dedication impressed me, making it clear I chose the right company for the job.

Nur HVAC did an outstanding job installing a new heat pump and ductwork in my home. The attention to detail they brought to the project was impressive, and it's clear that they value their customers' feedback.

From the sales process, I had a great first impression of David, the owner. He took the time to listen to my needs and provided a quote that included permits and HERS testing without trying to push for unnecessary upgrades. His professionalism and integrity were evident in every conversation we had.

The installation team, led by Fedor and Aleksander, was top-notch. They worked diligently from 9am to 6pm every day, ensuring that the job was completed to a high standard. I was constantly impressed by their pride in their work, attention to detail, and commitment to cleanliness. From applying multiple sealant coats inside vent boxes to cleaning my attic thoroughly, they went above and beyond to deliver an exceptional experience.

What struck me most was how Fedor and Aleksander engaged with me throughout the process. They were enthusiastic about the work and genuinely interested in hearing my feedback. I even learned that Fedor has extensive experience in the HVAC industry, which explains his expertise.

The after-installation support from Kseniia and Chinaza at the office was also commendable. They ensured that all necessary parties – including the HERS tester and city inspector – were scheduled around my busy schedule. The fact that everything went smoothly and according to plan was a testament to their organization and attention to detail.

The final result is not only visually pleasing but also functional and efficient. I'm thrilled with the new system, and my utility bills have decreased significantly. What sets Nur HVAC apart is their commitment to delivering high-quality work with honesty and integrity. If you're looking for an honest and diligent HVAC contractor, I highly recommend Nur without hesitation.

Nur HVAC did a great job replacing our old AC system with a high-efficiency heat pump - I'm thoroughly satisfied with the outcome and the team's performance. Arthur provided a fair quote, and we were able to get the job done ahead of schedule. Eldar and Andre put in a solid two-day installation, focusing on detail, safety, and compliance. The end result looks tidy and organized. I highly recommend Nur HVAC - I'd definitely choose them again.

Here is a rewritten version of the customer review:

I'm blown away by Adlan C. and his team at Nur HVAC. From booking to completion, everything was smooth sailing. The initial confirmation text, which included the technician's name, set a great tone for the whole experience.

Adlan arrived bang on time and made a fantastic impression with his exceptional courtesy and professionalism. He got straight to work, quickly diagnosed the issue, and discovered it was caused by our recently installed roof – the roofers had miscalculated the exhaust installation. Adlan handled it like a pro, fixed the problem efficiently, and got our heater up and running in no time.

What really impressed me was his depth of knowledge, attention to detail, and commitment to doing things right. I'm thoroughly impressed with Nur HVAC and won't hesitate to reach out for future HVAC needs – they've earned my recommendation!

I recently had a great experience with David from NUR, which made me very happy. I switched out my old gas water heater for a heat pump and my gas furnace for a more efficient one - it was a big decision that took several months to make. Despite the time it took, David never pushed me to spend more money or rushed the process, showing great patience and understanding. When I later changed my mind about the system after already signing a contract, he didn't seem annoyed at all - in fact, he supported my decision and even got a better deal on the bill because of the changes. The work was done quickly and cleanly, and the space was always tidy when they left for the day. What impressed me most was David's honesty - it was refreshing to see someone be so transparent about the work and costs.

David and his team installed a heat pump in our home, replacing our old furnace which made summer days unbearable. They handled everything professionally, including navigating the permitting process with the city. Their work was top-notch and we're extremely satisfied. If you need HVAC services, this company is definitely worth considering.

I recently had the chance to work with Nur HVAC for a heat pump and AC system installation in my home. From the start, Fedor's initial consultation impressed me with their expertise. He walked me through every step, including navigating HOA requirements and securing necessary permits.

Sergeii, the installer, did an outstanding job. I was particularly pleased with how he handled the installation, especially given my high ceilings. He found creative solutions to the challenges posed by my home's layout, successfully installing copper pipes in the roof without needing to cut into it - a major concern of mine.

Nur HVAC also helped me maximize my rebates. They informed me about available incentives and made sure I met the Peninsula Clean Energy deadline, ensuring I got the maximum possible savings.

Working during the intense October heat didn't faze their team; they maintained a high level of professionalism and attention to detail. The cleanup was thorough upon completion.

This was my second home renovation, and I can honestly say Nur HVAC exceeded my expectations. Their expertise, dedication, and customer focus are commendable. I wholeheartedly recommend Nur HVAC for quality HVAC services.

NUR HVAC delivered on its promise of a new furnace. The technician was knowledgeable, neat, and organized, with a pleasant demeanor. The home office kept me informed of progress and quickly addressed any issues I had. I'll be calling them soon for my AC installation. I'm looking forward to working with Fedor again, as he showed great professionalism alongside Adlan, who also demonstrated expertise in his work. Overall, the service was excellent, and I appreciate their attention to detail.

Nur HVAC did a fantastic job installing Mitsubishi heat pumps at my second property, following up on the great work they did at my first place with Artur, Volodyr, and Alex. The team is top-notch, delivering high-quality installations that met city inspection requirements flawlessly. Their professionalism and expertise made them easy to work with, so I'm already planning to hire them again for any future needs.

A very good experience with this home services business - they got it right from start to finish and did a thorough job at a fair price. The staff were friendly, efficient, and clearly knew their stuff.

I've worked with this team before and they consistently deliver high-quality installations at very reasonable prices, along with top-notch customer service.