HVAC reviews in Mountain View, California

We switched from a gas furnace to a heat pump for our mini-split system. Fuse was efficient in their lead-up communication. The installers, Maximo and Slava, did a great job - respectful, tidy, and professional throughout. They kept noise levels down and ensured the space was clean when finished.

I had a fantastic experience with Fuse for my heat pump water heater installation. From start to finish, their team was incredibly professional and efficient, giving me complete confidence in their abilities from day one. The technician, Ben, and his assistant were spot on, arriving promptly and showing respect at every turn. They worked tirelessly to resolve the issue with my water heater's WiFi connection, even staying late into the evening to get it sorted. The rebate team followed up quickly the next morning to kickstart the process, which was a huge relief. Overall, I'm thoroughly impressed with Fuse and will undoubtedly be calling them again for future work.

Dymitro and Alex were excellent. They showed up on schedule, worked methodically, and thought outside the box to solve problems. They treated my property with respect and Dymitro demonstrated expertise in his work. I had an electric main panel upgrade - the PGE technician who shut off power said Fuse is a reliable choice and we concur.

Andrew and his partner are top-notch professionals who delivered exceptional service. They worked diligently to get the job done right, pouring over details to ensure perfection. Even after completing the task, Andrew was willing to revisit and address any remaining issues - a great sign of their commitment to quality.

The technician arrived on the same day I called and showed up even early, which was impressive. Vladimir was knowledgeable about his work, diagnosed the issue quickly, and explained it clearly. He gave me several options for repair and answered all my questions thoroughly. The job involved replacing a blow motor - a straightforward fix. Vladimir didn't try to sell me on an upgraded option, so I felt no pressure to spend more than necessary. The estimate was fair and only included what was needed. The work was done promptly, as Vladimir had the replacement part with him. He even offered some helpful tips for future maintenance that could save us money in the long run. Overall, excellent service - I'll be going back to this company from now on.

Max did an excellent job tracking down and fixing our mysterious electrical issue, which affected lights, plugs, and the furnace's switch across multiple rooms. The whole process took 4 hours - a decent amount of time considering how elusive the source of the problem proved to be. Despite the challenge, Max successfully resolved everything.

We had a leak in our rooftop HVAC plenum that needed attention. I reached out through Yelp, got an appointment, and then another for the fix. The contractor was great - professional, knowledgeable, and patient. He took the time to draw on paper to illustrate the problem when I asked. Overall, I'm pleased with how the service went.

I've been to three companies for this issue with my furnace and Martin was the only one who got it right. He correctly identified the problem and fixed it. His understanding of different furnace models is impressive and he knew exactly what he needed to do. He arrived prepared, which was a big plus.

Fuse replaced our outdated gas heater with a new heat pump, which was quite the undertaking - taking three full days to complete despite the initial estimate of just 3 days. Eli put in an impressive effort by staying until late at night, and we're thrilled with the finished product, which is working smoothly and exceeding our expectations.

The technician who attended to our issue was competent, efficient, and kept the work area clean. The replacement of both toilet and kitchen piping took less than two hours, which we found impressive. We also appreciated the convenient booking process and the friendly customer support staff, although I didn't catch their name during our conversation.

Adrien and his team installed a new Daikin electric heat pump, replacing our old furnace and AC system, over two days. Adrien was knowledgeable about the options for filters and condensate drainage, explaining them clearly. He worked late into the night to ensure everything functioned correctly. Before leaving, he quickly briefed me on the key parts of the new system and helped set up the thermostat. The service was thorough and efficient. I would highly recommend Adrien and Fuse Service to anyone in need of similar work.

I'd give Fuse a thumbs up - they did an excellent job installing my electric vehicle charger and dryer lines. The service was top-notch, with a focus on professionalism and attention to detail. They were also super responsive, even when I asked questions over the holidays. I'm looking forward to collaborating with them again in the future.

FUSE replaced our outdated gas hot water heater with an electric heat pump unit, which is a substantial improvement. Their technicians were knowledgeable and courteous, keeping us informed throughout the process. They also assisted with navigating the rebates available for this eco-friendly upgrade - their expertise was invaluable. I highly recommend FUSE.

Fuse did a top-notch job installing my Tesla L2 charger. Technician Samuel was competent and got it done right - you can tell he knows his stuff. He even left everything tidy afterwards, which is more than I expected. Overall, I'd highly recommend them to anyone needing similar work.

I used Fuse Service for a water header and furnace replacement. Their quote was competitive and they got me scheduled quickly.

I liked that they send people to assess and explain the work beforehand. Eugene installed my HVAC system and did a great job - he was also friendly to chat with. The attic area looks tidy afterwards.

I had a fantastic experience with Fuse from start to finish. Their quote was very fair and they went out of their way to find a suitable solution for our tricky vent installation. The team arrived on time, were extremely competent and courteous, keeping us informed every step of the way. They were respectful and enjoyable to deal with - I wouldn't hesitate to use them again.

We were satisfied with the Fuse installation service. Andrew and his helper Sam arrived on time, did what they said they'd do, and stayed until it was finished. We swapped out our old gas water heater for an electric heat pump unit and moved it from a closet to the garage. They also helped with the rebate process. Overall, we're pleased with their work and would suggest them to others.

Here is the rewritten review:

I've had multiple technicians from Fuse visit my property for various tasks - HVAC checks, maintenance, and heat-pump installations. Every single one of them was pleasant to deal with:

- The technician who came for the initial check-up was very patient and methodical in his approach. He took his time explaining everything clearly, and we even chatted casually at the end. It felt like he genuinely wanted to connect rather than just rush through the job.
- Two technicians replaced my old HVAC system with a heat pump over two consecutive days, arriving on time in the morning each day. They worked efficiently and professionally, being courteous and mindful of their surroundings as they moved heavy equipment around corners. After completing the work, they left the area spotless both inside and out. They also took the time to show me how the new system works and answered all my questions.
- The phone operators and installation coordinator I've contacted were consistently polite and professional. They always answer their calls promptly and provide helpful follow-ups in a timely manner.

Overall, I'm very satisfied with the service I received from Fuse. I'd definitely consider using them again for other services and would recommend this team to others without hesitation.

We were at a crossroads with our old A/C system nearing its end-of-life and decided to consider upgrading it along with our home furnace to a heat pump. For recommendations, I asked my friend who recently had his HVAC upgraded by FUSE, and he steered me in their direction. They provided us with three quotes, and we ultimately chose the Daikin heat pump system.

The installation team, led by Andy and "Ace", were both pleasant and professional. Their work took two days to complete, and they did an impressive job of keeping our attic area spotless. In fact, it's now cleaner than before, with a new electrical outlet that replaced the old pull-string light. They also upgraded another outdoor outlet to a weather-proof GFCI outlet, which was a nice touch.

While the installation process wasn't without its challenges - particularly with the thermostat - the team worked diligently to resolve the issue. Throughout the entire process, I also had the pleasure of working with Maria, their rebate and permit coordinator, who responded promptly to my emails.

One area where FUSE could improve is streamlining their multiple CRM systems to ensure a consistent communication channel. Sometimes, different emails would have different reply-to addresses, which caused some confusion. Nevertheless, our experience was overwhelmingly positive, and we're already looking forward to potentially working with them again in the future - including replacing our gas water heater.

They replaced outdated asbestos ducts with new, larger ones and installed a modern heat pump system. The technicians put in a lot of effort to fit the equipment into our cramped attic space. Their work was impressive and I would definitely recommend them.

They were straightforward to get in touch with and respond quickly. The work was completed on schedule and they managed to fit it into my expected timeframe. The new heater is working flawlessly already - great value considering the price, even better than what I found elsewhere.