Home Services reviews in Oakland, California
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Thank you thank you thank you....Fabulous job, Samuel got out the chocolate milk stains, wine stains and who knows what else got spilt on these dirty carpets, Samuel made them look like new again. Delightful young man and a pleasure to work with. Thank you so much, Samuel. Also, it was so easy to schedule an appointment with you, your website is awesome. I will definitely refer you to my friends.
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After scheduling an early morning, in house cleaning of my area rug, the technician never showed up and I never received any communication from the company as to why. Why I called the receptionist said the technician had covid and that they had tried to call and email me. I did not receive any emails, texts, or phone calls from them ever.
When I rescheduled for a pick up cleaning, the receptionist assured me that they had my information correct and that my new appointment was confirmed. AGAIN the technician never showed up AND I haven heard from the company as to why.
Hopefully this is not their normal way of treating customers/clients. However, my experience was very disappointing and I would tell anyone who asks about getting their carpets cleaned from New Life Carpet Care, to go anywhere else. -
Amazing service. Sam was prompt and arrived on time for the appointment. The cleaning was spectacular and he did an excellent job, was efficient, and was professional. I would highly recommend these services for residential carpet cleaning.
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Samuel from New Life Carpet Care did an amazing job on my carpet! I had white carpets (the previous owner put them in, not my choice LOL) that showed dirt so easily and were a completely different color in the high traffic areas.
I've cleaned my carpets myself with the high traffic cleaners and industrial cleaners and could never get them clean. Now, the carpets look like they did back when I bought them.
My only regret is that I waited to get the carpets cleaned once I moved out and put the house on the market. I wish I'd called New Life Carpet Care while I still lived there. Next time! -
I thought my very stained, very old carpets were beyond hope, but they look better than I ever could have imagined! Samuel is a super nice, professional guy and I am so glad I chose New Life Carpet Care. Don't hesitate, just schedule him now!
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Booking an appointment on the website was flawless. I emailed the company to add a hallway and was pleasantly surprised by an email the same night. Samuel has super powers. Our carpets were filthy. He got out every stain and made the carpets look like new. Thank you New Life Carpet Care. We will be calling you again.
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Samuel did an amazing job! Even though I told him I didn't expect miracles (we had some very old stains), he worked very diligently to get rid of them all. I would highly recommend New Life Carpet. The cost is online is accurate and well worth the money.
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I get my carpets cleaned twice a year..been doing this for the last 7 years without hardwood. This is by far, the BEST service I've EVER had. Even though it was for my office and not my home, I'll only use New Life Carpet care; like exclusively. My entire office smells good. Thorough, detailed, professional service. I'm so happy!
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I had the pleasure to meet Sam today. I was impressed by his professionalism, reliability and attention to detail in having our rental unit carpets cleaned, They look terrific! I highly recommend Sam and New Life Carpet Care too, I look forward to working with Sam soon. Thank you Sam!
Carlos Jahen -
I had carpets that were stained, filthy, and looking like they should be replaced. Sam from New Life Carpet Care came over and did a deep clean. 2 hours later, my carpets look brand new. All the stains were gone, the color looked bright and vibrant again. Excellent job. I highly recommend.
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Excellent service! Fast and friendly Very reasonable pricing. They worked magic on our carpets, couch and recliner that were badly stained and a real eyesore. The results are night and day. As long as New Life Carpet continues to do business, I will be a loyal, lifetime customer!
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Samuel was very nice and professional. He did two rooms, stairs, hallway and both of my couches. He came on Monday started had some issues and had to come back the next day. He arrived on Tuesday early and completed my work. Im extremely happy because my carpets were horrible and my couches hadn't been cleaned since I bought them. He got up all the old and grimy stains that was in my carpet and my couches look great. I will be using them again and I suggest you do the same!!! One satisfied customer!!!!
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New Life Carpet Care has been cleaning our office carpets for the last 4 years and we are consistently impressed with the quality of the work, the professionalism, and the customer service.
We normally are a high-traffic acupuncture clinic and thanks to the New Life Carpet Care crew, our 1450 sq/ft of rugs and carpets don't look it. We had started having them come twice annually (although this year was a little different of course).
Our big clean is during the holiday break in December and at this point, I feel comfortable enough with the owner to let them into the space and not have to wait for them to finish. This level of trust is really valuable to me and I appreciate it so much.
So we highly recommend them for your home or office cleaning needs. Our big thanks to their team! -
Sam is a carpet magician!!! I was able to book my appointment online (so convenient!!), received multiple reminders, and he showed up right on time the morning of my carpet cleaning. He got right to work and within 90 minutes I had brand new carpets. Seriously! My carpets had not been cleaned in years and Sam made then look like new. Very affordable and worth EVERY PENNY!
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I hired a one-time deep clean for my home the other day. They washed behind furniture, baseboards and places I had neglected over years. It was truly the experience of entering a new house. I was not aware of the quantity of dirt accumulation.
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Been a while searching for a trusted house cleaning service near me, but eventually, I found a group that suits me. Its convenience, pleasant maids, and excellent performance. I found my home cool and peaceful thereafter. Big relief to found them!
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I have chosen a reliable cleaning service that does not cancel appointments and does not hurry in working. They consider my temporal and spatial boundaries and make them really worth the investment.
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I have requested move-in cleaning services before, and it was the best decision. The move was easier to undertake because of a clean home. No dirty residue of the former occupants, only clean surfaces and calm during the move-in.
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I will always seek house cleaning services near me, but this team became my immediate favourite. They are kind, comprehensive, and consider my house theirs. The kids I have also love them making the entire experience all the better.
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Months later, I used their house deep cleaning services after being so negligent because of work. They even addressed the accumulation I was not even able to confront. It was like a new beginning when I could see my floors again looking good. It sincerely made me work harder to ensure that things are cleaner in the future.
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Excellent service, great staff, fantastic prices