Plumbing reviews in Oakland, California

Big thanks to Big smile plumbing! Our poor toilet was absolutely not okay but within seconds showing up, Rolando had it fixed like it was nothing! Super friendly and fast, this is the plumber you want to call

Rolando was able to squeeze me into his busy schedule and finished in less than an hour. He was also super friendly and polite. Definitely recommend!

My apartment was leaking from the kitchen disposal and the bathroom sink. Rolando was very professional and quick with the repair. 10/10 would recommend to anyone!!

Rolando is the MAN. He’s helped us three times with our plumbing & both times he did his job with a smile. Guess he’s working for the right company then😅. Thanks for helping us with the quick service & always being so personable!

Rolando is the plumber you want to call. He knows his stuff and charges a fair price. With him I don't even question the quote or the work I know it will get done correctly.

Ronaldo was able to diagnose the problem with my garbage disposal over the phone with just a few pictures and walked me through fixing it myself in less than 10 minutes! He was so nice and friendly and I highly recommend giving him a call.

Rolando was fantastic! Replaced a water heater for us same day. Great work at a fair price and super friendly, professional service! Will definitely call these guys for all our future plumbing work.

Rolando and his team at Big Smile Plumbing did a great job replacing our water heaters. He was prompt, professional, and very knowledgeable. Very available to communicate with and the end result looks fabulous.

Pretty happy with the service I got from Rolando. He responds to messages quickly and communicates well, so it was a breeze to get him in quickly and have him get started on everything he needed to do. Had him install several items and re-plumb under my kitchen sink with a waste drain that's higher than it should be, and he got everything running smoothly. He also kept my house clean in the area he was working in, put down tarp and brought shoe covers, which not every plumber is conscientious enough to do. Will definitely have him back for future jobs.

A few months ago, I moved into an apartment in an old building. Though it is very spacious and airy—along with the charms of this older unit, came a sleuth of plumbing issues 😅

Cue Rolando from Big Smile Plumbing to the rescue! I’ve worked with him about 3-4x now, and each time Rolando was not only professional, but he was also friendly and a pleasure to work with!

He even helped expedite a repair for an unknown sewage problem that we discovered when he was working on a completely different repair (roof leak).

Rolando lives up to the company name and always delivers great service with a big smile 😊

Definitely recommend his services to everyone in need of a plumbing hero!

Rolando and his son were very professional and kind. They do a lot of work in our building. We are happy to have them help us with our plumbing problems.

I feel very lucky that when I had a plumbing emergency I called Big Smile Plumbing. Rolando was prompt, polite, professional and very thorough. Our building is old and he had to crawl into a tight space to determine and fix our problem. He walked me through what needed to be done and ensured I had the documentation necessary for my HOA to cover the costs. His prices are also very fair. I will absolutely call Big Smile Plumbing anytime I need plumbing work done.

Rolando is THE BEST!! He delivers high quality, friendly, informative service and always come through when I need help in my apartment!! Giving him 5 stars because he’s earned it. The last few times I needed him he’s been so helpful and always get it done.

I had a great experience working with Big Smile Plumbing on a project in Oakland. Rolando did an excellent job with the rough-in and fixture installation for a bathroom. His work was top-notch, and he communicated clearly throughout the process. Thanks, Rolando, for your professionalism and great customer service.

Rolando and team showed up on time and were easy and pleasant to communicate with. They took care of my issue immediately. I am very happy with the service.

Rolando from Big Smile Plumbing came by and fixed both of our toilets—absolutely fantastic experience! He was incredibly friendly, cheerful, and worked with a smile the whole time. Not only was he fast and efficient, but the repairs were done perfectly. Everything’s working great now. If I ever have another plumbing issue, I’ll definitely be calling Big Smile Plumbing again. Highly recommend!

Rolando was super responsive. When I called for my initial estimate he was in the middle of a job and couldn't pick up but he called right back to make sure we connected. He was able to come out the day I called and fixed my broken shut off valve in no time. Great service and a big smile

Rolando communicated quickly on a Saturday with us to schedule for first thing Monday. In the meantime, we were able to install our water heater ourselves but needed help w a valve and getting the pilot started. He came in the scheduled window, checked our work and showed us how to do the pilot ourselves for the future. He installed the shutoff valve we asked for, all quickly and with good communication up front about costs. I wish it had been less money, but it was similar in price to others and we had an excellent experience! Rolando said he has electricians on staff, too, so we will definitely call Big Smile for both plumbing and electrical in the future!

We had water leaking into our half-basement from under a wall, within a few minutes Rolando had found where it was coming from, told us what we could and couldn't use, and even helped us clean up after a test sent more water into our house. Within two days he and his brother Juan had dug a big hole and found a pipe clogged at a sharp angle that had back-flowed into a disused drain line that had been obsoleted during an ancient remodel. They fixed the pipe, capped off the disused line, and even reset our sump pump, which they discovered had been turned off inadvertently. Payment was a total breeze. And Rolando did it all with a big smile on his face, as advertised. Couldn't have asked for a better experience!

Came over quickly and fixed our sink leak. Used shoe covers. Knowledgeable. And fast.

Also did a great job cutting a whole and moving around pipes and then resealing it back up. Very professional. Excellent customer service. Love that he used shoe covers in our home. Also very timely and helpful. Wish I could give more stars!

Rolando is awesome! He very quickly replaced 2 sink faucets and fixed a leaky sink. I'll be calling Big Smile Plumbing again for all my future plumbing concerns.