HVAC reviews in Pasadena, California

We needed a heater fix at our place just before the holiday rush. The gas company had shut off the heat a few days prior due to a cracked exchanger and strong smell. Williams Brothers AC & Heat sent Jeffery over to assess the situation, and by the next day, we had a new unit installed. When a small hose issue cropped up unexpectedly, Jeffery showed up promptly on the morning of our family gathering to fix it. The crew clearly takes pride in their work, ensuring everything is done correctly. Jeffery is always knowledgeable, friendly, and dependable. We've used their services multiple times and are consistently pleased with the results - they're top-notch for heater repair and installation.

I had a great experience with this company when I needed help with my heating. They came out quickly to give me an estimate for a new furnace, which was much appreciated. The technician, Tristan, took a look at my old unit and made it clear that replacing it would be the best option - not only would it save energy but also reduce costs.

I got quotes from other places, and they all agreed I needed a new furnace, but this company offered the best price. Their installation team showed up on time and did their job efficiently and tidily. They made sure everything was installed correctly and left my place clean. The new system is working great, and with California's hot summers coming up, I'm feeling more prepared than ever. Overall, I'm very happy with their service and would definitely recommend them to anyone who needs a new furnace or repair work done.

We called Williams Brothers AC and Heat when our aircon just stopped working on a sweltering Sunday. Most places were unresponsive, but Micah answered our call right away and offered to help immediately. Tristan identified the problem quickly, and Craig got the new unit installed. The team was top-notch – professional, friendly, and ensured everything worked seamlessly. We're thoroughly impressed with their service and wouldn't hesitate to recommend them. Save yourself the hassle and don't look elsewhere – these guys deliver exceptional work!

Tristan showed up at our Pasadena home ahead of schedule, which was a pleasant bonus. He's a consummate professional who efficiently worked on our heating system. Tristan exudes politeness and appears genuinely invested in delivering a top-notch service. His trustworthy demeanor put me at ease. Since I'm signed up for their maintenance plan, they'll take care of my furnace from now on, and the cost is reasonable. I'm assured that everything will be in working order when needed. Based on my experience, I'd recommend this company to anyone requiring heating system services – Tristan's expertise and reliability make them a solid choice.

I'm extremely satisfied with this HVAC company. If I could rate higher than 5 stars, I'd give them all of them. Craig made the process seamless by scheduling my annual system check-up at a convenient time. The technician, Jeffery, took the time to thoroughly explain how my AC and heating systems work in an easy-to-understand way. He was courteous, knowledgeable, and professional throughout our interaction. Given California's scorching summers, it's reassuring to have this team handle my home's heating and cooling needs. I'm grateful for their honest, reliable, and skilled service, which is a breath of fresh air in this industry.

I've had some of the best experiences with this HVAC company, which far exceeded my expectations. When we moved into our new place, our furnace started acting up, and our home warranty sent a bunch of unqualified technicians to fix it. That's when I decided to look for a reputable local business myself and met with four top-rated companies recommended by my neighbors.

One guy stood out, though – Craig, who works here has been around for decades and knows his stuff. He was super knowledgeable, friendly, and professional, which is exactly what you want from someone fixing your heating system. The quote he gave us was pretty reasonable compared to the others I looked at. What really impressed me, though, was how all the technicians who came into our house were pleasant, skilled, and genuinely nice.

It's not just about them being good at their job; they also brought along an apprentice sometimes, which is great to see – it shows they're training the next generation. A few years later, we needed a new air con unit because ours was ancient. The team recommended taking out the old zoning system and replacing it with something better. I trusted them, so we went with their advice.

The problem was that after they installed it, our bonus room wasn't getting as much airflow as before. I reached out to them, and Craig came back to check things out. He talked to the owner, who's super involved in operations, and they figured out what was going on. They offered to fix the ductwork for free because they knew their old system had helped a bit with airflow in that area.

What really gets me is how every single person from this company has made me feel comfortable and confident in their skills. They're honest, trustworthy, and genuinely care about their customers – it shows in everything they do. As someone who relies on their HVAC systems to keep them cool during the hot months, it's a huge relief to have found a company that puts both its customers and employees first.

Their positive atmosphere is evident in every interaction I've had with them. I highly recommend this company for any heating or cooling needs – they truly deliver!

My dog somehow managed to slip down the heater return vent all the way to the basement. Luckily, Ruben from [business name] responded promptly, even at a late hour when I was struggling to get her out. He kept me calm and provided an honest estimate for maintenance that I've never seen before. Unlike other companies we've contacted in Pasadena, he didn't try to sell us on replacing the entire system - instead, he fixed what was needed. He swapped our air filter and adjusted a setting on the furnace, which has significantly improved airflow. The warm air now comes out clearly even from a couple of feet away from the vent. While we still have some upcoming maintenance scheduled, I'm relieved to know that our unit just needs some TLC.

I recently had the opportunity to work with a heating service provider that truly exceeded my expectations. After dealing with a frustrating situation with my home warranty contractor, I found this company to be a breath of fresh air. When I called them on a Friday evening, I was pleasantly surprised when they returned my call just 10 minutes later. The technician, Ruben, took the time to educate me about furnaces and their components, which was invaluable. As an authorized dealer, they were able to quickly obtain the necessary part, which expedited the process significantly.

Ruben arrived at my home the very next afternoon with the correct part, and after a thorough inspection, he discovered that the issue lay not with the inducer, but with the computer board. Fortunately, he had the replacement part on hand and was able to install it promptly. Throughout the repair process, Ruben explained every step, giving me confidence in his work. His professionalism, knowledge, and attention to detail saved us money and delivered high-quality results.

The turnaround time was impressive – my heat was restored within 24 hours, providing me with peace of mind and comfort. I was so impressed that I signed up for their regular maintenance plan. If you're in need of heater repair or service, I highly recommend this company. They transformed a stressful experience into a positive one, ensuring my home was warm and cozy once again.

The technician's pre-repair inspection was thorough and explained everything I needed to understand about my heating system. My questions were addressed with detailed answers, making me feel confident throughout the process. The price for repairs was reasonable compared to others, and any concerns I had were promptly resolved. They accommodated my schedule and the installation went smoothly, done professionally. After the work, my furnace is running efficiently again. What impressed me most was their offer of a free inspection when switching from AC to furnace next year, plus an additional AC service call - it's clear they prioritize customer care. I'm committed to using them in Pasadena going forward and highly recommend them for their expertise and attention to detail.

I recently needed help with replacing my upstairs AC and heating unit, which had been struggling for years. The original system was over 20 years old and on its last legs when it finally stopped working. I contacted the company and they sent out a technician, Dan, who assessed the issue and got to work quickly. His team completed the installation by the end of the week, finishing up on a Saturday. Throughout the process, I found them to be extremely professional, courteous, and respectful of my family's time.

We called Todd on a Friday morning, just before a long weekend that was supposed to kick off a scorching week. Our AC unit had stopped working the previous evening, and we were desperate to get it fixed.

Todd squeezed in a visit from another job, despite it being a busy time for him. He kept us informed of his arrival time, showed up when he said he would, and was friendly and professional upon arrival. He asked a few questions about the unit, took it apart to inspect it, and confirmed that the fan motor was beyond repair.

He made some quick calls to find an exact replacement part and had the new motor installed in under two hours, including the time spent fetching and returning it. Our experience with Todd was outstanding. The work was done efficiently, and the price was reasonable. We'd highly recommend him for any future heating or cooling needs.

Todd Gilmore did an outstanding job from start to finish installing a new AC and heating system in my house. It was a challenging installation due to the unit's need to be disassembled and reassembled for the tight attic space. The company's quote was competitive, they arrived on schedule, worked efficiently, and kept me informed throughout the process. Their professionalism and customer service impressed me greatly, and I'm thrilled with how the system performs now. Given their exceptional work, I highly recommend them and would give them a 5-star rating without hesitation.

The team at Ivan's Heating & Conditioning Pasadena did an outstanding job replacing our entire system. They provided regular updates each day, keeping us informed about the progress. The work was meticulous and tidy, with excellent communication throughout. Their service has earned my trust, and I would highly recommend them.

Another quick visit to Ivan's Heating & Conditioning Pasadena. The technician showed up fast and got to work, fixing the problem right away. The AC is working again. Good job, but not surprising - I've had a good experience here before.

James fixed my broken furnace, doing a top-notch job. He got the old unit running again and gave me a clear rundown of its limitations as it's nearing 20 years old. His integrity and work ethic impressed me. If you need trustworthy HVAC assistance, I'd suggest James.

This service provider maintained a calm demeanor despite my frustration, providing a professional diagnosis and efficient repair that restored normal operation to the unit.

We had an issue with lukewarm air in our main living area. The technician fixed a blocked duct and adjusted some internal components, which has improved airflow significantly.

The experience from booking to completion was hassle-free and well-organized. Hector showed up promptly, dressed professionally and ready to get to work. He thoroughly cleaned the unit, explained the necessary repairs and walked me through each step. The level of attention to detail was notable. I would definitely recommend them for their reliable HVAC service.

This technician arrived promptly after lunch and worked efficiently without rushing. They thoroughly cleaned the drain line to ensure a proper flow, eliminating standing water around the unit.

The tech was friendly, knew his stuff, and got it done quickly - a rare breed of reliable serviceperson.

They promptly addressed our air con issue, made the fix, and broke down the explanation in a way that was easy to understand - top-notch service!