HVAC reviews in Pasadena, California

Pioneers did a great job and I'm impressed with their honesty. When other repair services came out to diagnose my heating system problems, they were pushing expensive fixes that weren't necessary. Ariel from Pioneers visited and after checking the unit and system, he found nothing was wrong with it - the issue was likely electrical. Honesty in the trades makes a big difference, especially when others won't be upfront about things. If I do end up needing HVAC work again, Pioneers will definitely be my go-to choice.

Tomer provided top-notch service. He showed up quickly, was super polite, and got the job done in record time - less than an hour! The whole experience was hassle-free and impressively efficient. We'll definitely be using them again for our future needs.

Avi visited on a Tuesday to provide an estimate for replacing my heavy-duty rooftop HVAC system, which was in a dual-pack. He gave me a fair quote and got everything done by Friday. The job required some extra equipment, including a long ladder extension and specialized machinery to navigate the tight space under tree branches over the driveway. Despite these complexities, communication remained open throughout. What impressed me most was their ability to adapt to challenging circumstances without compromising on quality. I'm extremely satisfied with the service.

I've had a great experience with Pioneers. They got back to me fast and booked an appointment the next day, even on the weekend. The work they did was good and they paid attention to the details. I've relied on them for a full heater replacement and also called them for a repair at another location. They're a reliable vendor - highly recommend!

I called them on a Thursday and they fit me in for Monday. Ariel showed up right on time and was extremely professional. He handled both our AC and furnace with ease, making recommendations for the AC work that were spot on. The job got done quickly and thoroughly. Overall, I think we got a good deal - it felt fair considering what we paid. We'll definitely use them again next year.

New HVAC system installation was top-notch, thanks to Tom's professionalism, efficiency, and clear expertise. Work was done flawlessly. Would highly recommend this service.

I'm extremely satisfied with Pioneer Heating and Air. They're my go-to choice for a trustworthy and affordable HVAC service in the Los Angeles area.

As a short-term rental owner in the San Fernando Valley, I've had my fair share of heating issues. When one of my tenants reported a problem three days ago, I was in a panic since I'm away from state during the holidays. Luckily, I found Pioneer Heating and Air through online research.

Their response was impressive – they picked up the phone within seconds and scheduled an appointment for the next day, despite it being just two days before New Year's. That's a testament to their efficiency and reliability in the face of bad weather.

The technician, Motti, arrived promptly and assessed the issue. He recommended replacing the furnace, which I approved. The replacement was completed the following day, and the problem was resolved.

I highly recommend Pioneer Heating and Air if you need professional assistance with AC or heating issues. Their service is top-notch, and you won't be disappointed.

This company is top-notch. Great value for money. Excellent communication from start to finish. The work they do is of exceptionally high quality. I've never had any issues with their scheduling - they always show up on time. Recently, I had my office's heating unit serviced by Avi at Pioneers. He managed the repair efficiently, even during a busy period, and completed it promptly despite having to order parts that took only a few days to arrive. He installed them without any fuss. Very professional and courteous.

Pioneers showed up promptly, arriving within two hours of my initial request on Sunday. I received a 3-hour time frame and was notified once they were just 25 minutes away. The technician, Menny, was courteous and assisted me efficiently.

Manny did an excellent job with our entire home's air ducts and vents. He arrived promptly and worked efficiently, providing immediate assistance after quoting us on the spot.

We had a fantastic experience overall.

I contacted Pioneers Heating & Air in October about getting an air duct cleaning quote, and they provided the best price and were very responsive and pleasant to talk to. Once I reached out again yesterday, I got a quick response saying there was an appointment slot available for today.

The technician who came today, Menny, called me while on his way and arrived right on time. He was friendly and considerate of our space, putting down shoe covers to protect the rugs. Before starting work, he explained what cleaning he would recommend based on his inspection, updated the estimate accordingly, and we agreed on the plan. He got the job done efficiently and left everything tidy. We're definitely going to use this company again when we need another service.

Great company! As an Airbnb owner in the Universal Studios area, I'm consistently booked year-round, making maintenance a challenge. Pioneer showed up right on time and accommodated my irregular schedule, which is a huge relief. When my heater broke down, it was a major issue that could have led to negative guest reviews. They fixed it within 50 minutes while the cleaning team was present, sending me photos and videos as proof of their work. The price was reasonable, especially considering I'd pay almost anything for this service. Thanks for the excellent solution! Highly recommended – I'll definitely hire them again, hopefully soon.

Menny recently serviced my HVAC system and fixed a condensation pump issue. The service was efficient, with Menny being punctual and cooperative throughout. He explained the problem clearly and presented a solution, then completed the repair in a professional manner. It's clear he has expertise in his field. His approach was straightforward and organized, making the experience hassle-free.

Now that the work is done, everything seems to be functioning properly. I'm satisfied with the service and plan to use this company for future routine maintenance tasks.

Our furnace died during a freezing spell. Pioneer arrived the following morning to diagnose and pinpointed the issue - I suspected subpar ductwork. They returned the next day to completely overhaul our ducts and correctly mounted our furnace (correcting installation done by previous homeowners). The technicians were friendly, considerate, and prompt. Their service was top-notch; they truly excelled in addressing the problem efficiently.

Exceptional experience.

The issue was inconsistent cooling in different parts of the house, causing some areas to feel scorching hot while others were freezing. However, after the technician made adjustments to the airflow and verified the ductwork, temperatures became more even across all rooms.

A non-functional AC failed to provide cooling during a hot period. A technician identified the problem as an electrical issue and resolved it, restoring the air conditioning system to operation immediately.

The HVAC system at our workplace failed, making our environment unbearable. Fortunately, this team arrived promptly, resolved the issue efficiently, and restored functionality swiftly.

Their technician did an excellent job fixing my air conditioning system and significantly improved its performance - a solid choice for quality work.

They did a great job fixing my air con that was being unreliable. No hassle whatsoever, they got it done quickly and efficiently. Exceptional service all around - really impressed. Thanks again for the excellent work!

I reached out with a straightforward question about my window A/C unit and was met with dismissiveness. The representative stated they don't work with window units, then abruptly ended our conversation without even listening to my issue. This kind of response is unacceptable - it's not just unhelpful, but also rude. They had the opportunity to either assist me or refer me to someone who could, but instead chose to rush through the call. That attitude made a negative impression and left a bad taste.