HVAC reviews in Pasadena, California

I'm extremely satisfied with this company's responsiveness and expertise during my recent HVAC crisis. Their prompt attention and skilled technician restored my heating system swiftly and efficiently, leaving me feeling grateful for their exceptional service.

This company saved me from a sweltering nightmare when my aircon stopped working during a heatwave. The tech showed up on time, quickly identified the problem, and got it sorted out swiftly. Their professionalism and commitment to customer care are top-notch – I'm grateful for their help.

Had a solid experience with this HVAC service provider. They gave clear, upfront explanations of the work and costs, no pressure sales pitches. A trustworthy, dependable company that gets the job done.

We had our AC fail on a sweltering day and they arrived promptly. The tech was polite and got it sorted quickly - couldn't be more satisfied with the service.

If you're in a bind with your AC, pass on the amateurs and go with this guy - he showed up fast, got the job done quickly and efficiently, no fuss or stress involved, great price too.

We hired this company for HVAC service. They'll give you an estimate, promise to follow up with maintenance within a day or two, but never show up. Then, months later, they send a bill for far more than the initial quote, even if no work was done. If you try to dispute it, they become aggressive and threatening. Don't waste your time - this company is a scam.

We've owned our home for nearly four years, but it's taken that long to get around to having our HVAC unit serviced. Every summer, we cautiously turn up the AC, unsure of its condition. We knew the unit was around 10-12 years old, but didn't know when it was last maintained.

To address this, we started searching for a reliable HVAC servicing company. After checking Yelp and Google reviews, we came across Pioneers and were impressed with what we saw. The company's profile and reviews seemed genuine, so we decided to give them a try.

We submitted a request on Yelp, and within less than 10 minutes, I was chatting with a representative. We appreciated how quickly they could schedule an appointment for the following day in an early time slot (9am-12pm).

The technician, Ariel, arrived promptly between his scheduled time and asked if there was anything wrong with the AC. Since we just wanted maintenance, he offered to inspect the system from the roof. He spent about 20 minutes up there and told me that our system was in good shape - a bit dirty for its age, but overall satisfactory.

Ariel did mention that the system's Freon level was slightly below acceptable levels, so they provided us with an estimate for topping it off. While we didn't end up doing it, we appreciated the transparency and were relieved to know our system was in decent condition.

For a fair price of $330 for the inspection and Freon refill, we felt like we got good value for peace of mind during future heatwaves. We're glad we chose Pioneers Heating and Air - they've won us over as customers!

We finally took steps to tackle my mom's aging air and heating issues that had plagued her for years. After multiple quotes and research, we landed on Pioneers and Avi - a game-changer! The cost savings were substantial and the equipment was top-notch. The installation process went smoothly and their workmanship was impeccable. My mom is thrilled and so am I.

Motti exceeded my expectations - his responsiveness was impressive, showing up on time as promised. As a professional, he was courteous, personable, and addressed my concerns. Unlike my previous experience with a less responsive service, Motti's communication made a huge difference. I have no reservations about recommending him to others; he truly delivered.

We needed urgent repair due to a heatwave and Avi got us back up and running fast. He identified the problem straight away and sorted it out on the spot. Trustworthy, efficient service - we'll use them again for sure.

Menny was prompt and efficient. The company's integrity shone through in their work, with no hidden extras or inflated prices.

We had problems with our old AC during the winter. We called Pioneers for advice and they sent someone over right away. The tech was friendly and knew what he was doing - after a thorough inspection, it was clear we needed a new system. After looking around, we decided to go back to Pioneers a few days later. They offered the best price from the start and the service was top-notch. Highly recommend them!

Menny's work on the duct cleaning was thorough and efficient, he kept to a schedule and finished with spotless results.

I had a sudden dryer vent problem without knowing where the blockage was located. After trying multiple spots, Technician Menny identified the issue on my roof and fixed it promptly. I'm very satisfied with the service, particularly since they came to repair on a Sunday morning. I'll definitely be calling them again for future issues.

Avi was extremely useful and knowledgeable in replacing my thermostat. I'll be calling him again for future needs.

Avi got back to us promptly and was out the next day. He gave us a clear idea of what he'd charge upfront, and went above and beyond to get our issue resolved on the same day. It turned out we had a freon leak, so Avi added freon and sealant to fix it - he even threw in some extra discount for his trouble. He also took care of rinsing out our old unit and offered some helpful tips to prevent similar issues in the future. We're super happy with the service, especially considering our 30-year-old unit is due for replacement eventually. We'll definitely be reaching out to Avi when that time comes around again.

Manny gets straight to the point, no hype or upselling - just a straightforward assessment of your HVAC needs. He's the fourth guy to take a look, and after his evaluation, you decided to stick with him. He did a thorough job cleaning the air ducts and gave us an honest assessment that we didn't need new insulation. The heating unit was in great shape too. Plus, he helped improve airflow in the girl's room, which is now much better ventilated. I'd highly recommend Manny for your home services needs.

We had a major stink problem from our AC system one night. The company sent someone over to diagnose the issue the next day, and we tackled duct cleaning first. Menny showed up on time and was super professional and thorough. He walked us through what he was doing and how it would fix the issue, got right to work, and did a fantastic job. It all wrapped up in 2 hours.

I'm thoroughly impressed with Pioneers Heating and Air's service. From initial contact, they were efficient, courteous, and knowledgeable. The technician showed up promptly, explained the issue clearly, and had my AC functioning like new in a short time. Their integrity shone through - no pressure to sell, just genuine advice and top-notch work. Finding reliable HVAC service can be tough nowadays, but Pioneers truly excel.

I recently had an outstanding experience with this home services company. They got back to me fast, told me when they'd be able to help, and even gave me a free estimate. The technician showed up on time and fixed my issue right away. He checked everything was working properly and said I didn't need any extra work done. I'm extremely satisfied with the speed of their response, the quality of their service, and the price - it was all very reasonable.

I called Pioneers Heating and Air for a mini split review, and Avi showed up promptly in the afternoon. He suggested replacing my old unit with a Daikin, which I had researched as a reliable brand known for its quality products. The installation took just one morning, and the team worked efficiently, answering my questions along the way. Over the past month, we've used the new system about 4 times a week and it's performed flawlessly, keeping our ADU cool. Avi was extremely helpful, providing clear explanations of his recommendation and addressing my concerns. He also included a one-year labor warranty in our contract and offered guidance on registering for the manufacturer's 10-year warranty. With great customer service like this, I'd definitely consider Pioneers again if I have any future heating or cooling issues.