HVAC reviews in Perris, California

absolutely the best experience i've had with ac repair. our air conditioner stopped working and it got pretty warm inside the house in perris. my home warranty company set me up with a quick appointment. the scheduler kept me updated, and lucas, the technician, was fantastic. he was polite, friendly, and really knew his stuff. he got the ac running again in just over an hour. lucas explained everything clearly and made sure the system was working perfectly before leaving. he didn't try to sell me anything extra or talk down to me. if you ever need ac repair in perris, this is the team to call and lucas is awesome at his job!

Mustafa is a hardworking and honest individual who truly values trustworthiness. He is informative and always available to help solve your heater issues rather than just taking your money. I will definitely call him for my heating needs. I had a company check my heater, and they claimed there was a leak and that I needed refrigerant. They provided a free inspection initially, but I noticed they were damaging my ducts. They insisted that I needed repairs and refrigerant. When Mustafa arrived, he conducted a thorough visual inspection and assured me that he didn't suspect a leak. He went above and beyond to check both units and confirmed there was no leak detected with his tools. He even went into the attic to inspect the equipment and was completely honest with me. He explained that if my heater was low on refrigerant, it wouldn’t be able to cool my home as effectively as it was. He also informed me that connecting to the refrigerant gauge could result in losing some refrigerant. His approach was very informative, caring, and honest. We need more companies that genuinely uphold ethical standards in their work. I appreciate the example he sets for how heater repair should be done. I’m done with large companies trying to take advantage of people. As I mentioned, I will always reach out to Benjamin & Sons HVAC LLC for my heating needs.

Greetings. We just wanted to share our immense satisfaction with Benjamin & Sons HVAC LLC and your installation specialist, Clarence. He arrived exactly as scheduled and courteously introduced himself. Clarence provided us with clear information about the installation process and the estimated time it would take to install our HVAC units. After the completion of the installation, he tested the heat pump to ensure it was functioning at optimal levels according to the specifications. Upon finishing, he was diligent in cleaning up, leaving no mess behind. Clarence also took the time to guide us on how to operate the remote and professionally answered all our queries. We wouldn't hesitate to recommend Benjamin & Sons HVAC LLC and Clarence to anyone in Perris looking to install or repair an HVAC system.

I contacted Benjamin & Sons HVAC LLC for assistance in setting up a Pioneer Mini Split AC in my garage. My son and I managed the mechanical and mounting aspects, but when it came to the refrigeration segment, we decided to bring in professional help from Benjamin & Sons HVAC LLC. Lucas, an expert technician, came over to evaluate the set-up before undertaking the task. I specifically wanted the lines to be custom-fitted instead of the usual method of coiling the extra tubing behind the compressor, often seen with split systems. This meant introducing new copper lines in place of the standard ones and custom bending and flares. I also had a unique cover preference for the lines, different from the one provided by the manufacturer. Lucas executed the installation with utmost professionalism. He ensured the tubing was the right size with accurate flares, guaranteeing there would be no leaks. He also took care of connecting all additional drains and plumbing. The system started up smoothly and has been functioning well since. Lucas is an exceptional technician with a lot of integrity. He respects his clients and ensures top-notch service. You will definitely be in good hands with him on the job, especially if you're in Perris.

I reached out to Lucas on a Sunday morning after our heater stopped working overnight. Within a few hours, he was at our Perris location to identify the issue and suggest a fix. We considered both the advantages and drawbacks of repairing versus completely changing the unit, which was an original from 1987 and well beyond its serviceable life. In the end, we chose to install a new heater system. Lucas got the new system working and returned the following day to finish the replacement. He stuck to his initial cost estimation and did a fantastic job. I would highly recommend him for any heater repair needs.

Strongly recommended! We had an outstanding technician named Clarence who serviced our HVAC system, and he is the best I've ever encountered in terms of thorough cleaning. I used other technicians in the past who only provided a quick 20-minute cleaning service, but I won't be going back to them. Clarence spent an hour meticulously cleaning both the inside and outside of the unit, demonstrating professionalism and friendliness throughout. He explained everything in easy-to-understand terms, including the need for a new capacitor. Clarence was not only caring and kind but also took the time to explain each step of the process and why it was important. He even suggested that we trim back some shrubbery around the unit to ensure it could operate at maximum capacity without being hindered by plant debris. Because of this fantastic experience, I'm now a lifelong customer! Lucas managed to schedule our service within two days, truly going above and beyond. He even reached out after hours to arrange an appointment at a time that suited us best, which was incredibly accommodating. If you get the chance, ask for Clarence - his expertise, humor, and personality are sure to impress you! This was the most thorough and positive experience I've ever had with HVAC services here in Perris!

I can’t say enough good things about Benjamin & Sons HVAC LLC. I was about to spend a lot of money on a new furnace because my current one was so noisy and the original company wouldn’t help. Clarence listened carefully to all my concerns, checked the manual for my furnace, and called customer service to figure things out. With their help, Clarence adjusted the blower motor and fixed the noise problem right away! I was so relieved and happy. Clarence saved me thousands of dollars, and I’ll recommend this company to everyone I know.

We have consistently received top-notch and professional service from Benjamin & Sons HVAC LLC. From the initial phone call to the technician arriving at our home and the follow-up service, everything has exceeded our expectations. This company truly embodies the spirit of a local, family-owned business that genuinely cares about its customers. They always keep our needs in mind while also working to reduce their carbon footprint. The team continually stays updated on the latest industry developments to serve us better. I wholeheartedly recommend them; they are the only HVAC service I would ever suggest!

The crew of heater repair professionals were fantastic! They arrived to replace two of our home heaters and their work was top-notch! They conducted themselves professionally, were polite, and left the area tidy after completing the work. They showed great flexibility when it came to scheduling and worked hard for two days straight to ensure everything was done. Throughout the process, they were open to any queries we had and provided clear and comprehensive explanations once the job was finished. Even an independent inspector praised the quality of their work, labeling it as 'excellent'. It was a superb experience and we will certainly call on their services again in the future!

while we were out of town in perris, our catsitter let us know that the ac unit suddenly stopped working. we had just had it serviced about a week before, so we were surprised to hear about the issue. we called the technician, lucas, who explained everything clearly—he let us know it could cost a bit more for a weekend visit, but since it doesn’t get too cold in california, there was no big risk to our home or our cat. lucas also suggested we could use a fan to keep the air moving until he could come by, and he made sure to fit us into his schedule early monday morning at 6:00 a.m. lucas was super calm, patient, and reassuring, which really helped us relax even though we were worried about our cat and getting the ac fixed while away. he texted us by 7:00 a.m. to let us know he found the problem—a bad thermostat—and was able to fix it for only $170. he really went above and beyond to help, getting up early and making sure we got quick service without spending too much. we're so thankful for lucas and his professional attitude. highly recommend this ac repair service in perris!

Once again, I had a great experience. I scheduled a check-up for my furnace before the summer heat arrived. The young technician was punctual, polite, and very knowledgeable. He thoroughly inspected the entire heating system and discovered a capacitor that was failing. He replaced it with a similar one he had on hand, and even though it was a bit pricier, he only charged me the standard rate for the part I actually needed. I will definitely continue to use their services. I highly recommend them! In a follow-up, they did another fantastic job. My furnace stopped working on a Saturday after the holiday. The customer service representative returned my call and offered to send a technician right away, but since I managed to get it running again, I chose to wait. On Monday morning, the representative checked in on me at 8:00 am and offered to send a technician for a regular visit instead of an emergency one. The technician, Kai, arrived on time, was courteous, and very professional. He replaced the capacitor and inspected the whole unit in just two hours. The charges were very fair. I truly cannot recommend any HVAC service more highly; this is the only one I will ever choose to work with. Highly recommended!

We are really happy with the service we got from Benjamin & Sons HVAC LLC. After Christmas, our carbon monoxide alarm went off, and they came right away! Our old furnace had a crack, so one of the technicians quickly disconnected it. We managed to get through the next few days using our fireplace insert. Within 3 days, two guys arrived to help us out! They were fantastic! We're so pleased with our new furnace and highly recommend their services!

I called to get some help with my furnace, which needed to be moved from the basement to a different spot in the house. Lucas came out quickly, explained how everything would work, and gave me a fair estimate. He showed up right on time and moved the furnace as planned. Lucas also pointed out a few things to keep an eye on with the furnace, but there was no pressure to buy anything extra. A few days later, when the weather turned colder, we noticed the house wasn't heating up like it should. Lucas came back and fixed the issue in about 10 minutes, and didn't charge anything extra. The furnace works perfectly now. I highly recommend their services.

Woke up this morning to find that my ac had stopped working, and the house was already getting really warm. Not the best way to start the day! I called Benjamin & Sons HVAC LLC and was really happy when they were able to send their technician, kai, out in just a couple of hours. kai arrived with all the tools needed and got started right away. i was surprised at how fast the ac repair could be finished. kai was very professional, took the time to explain exactly what repairs were needed, and went over the costs before starting anything. i really appreciated being able to ask so many questions, and he was patient while my family and i watched him work so we could learn more about our ac system. spending money on repairs isn’t always fun, but i feel good about it after seeing how smoothly everything went. from the first call to the job being done, it all took just a few hours. i’ll definitely be reaching out again if i need more ac work in the future, especially since kai recommended a couple of helpful maintenance tips.

I have nothing but positive things to say about my experience with the furnace repair team! This is the second time I've called on Clarence and his crew for new equipment installation. We recently moved into a new home that had an old furnace and no central air. They provided a fair price for both the labor and equipment, and the job was completed quickly. I'm thrilled to share that on this hot day, our house is staying nice and cool. A big thank you to Clarence and the team for their fantastic work!

i reached out to get an estimate for installing a ductless mini-split hvac system in our bonus room above the garage. lucas, the project manager, came by the very next day and sent over a detailed quote right away. the price was fair and we got the installation scheduled quickly. lucas was friendly and explained everything clearly, which really helped. the installation team showed up on time, worked efficiently, and kept everything clean. everyone at the office, including kai, clarence, and the rest of the staff, was so polite and helpful whenever i called. living in perris where it gets pretty hot, i really appreciate how well the new system cools our space. i give them 5 stars and would definitely recommend them to anyone needing hvac work.

We are very pleased with our decision to go with this HVAC service. They were fantastic to collaborate with, starting from the system design all the way to the quality of the installation. The team thoughtfully planned the routing, resulting in a neat and tidy setup. The project manager and the owner were very involved throughout the process. The crew is extremely knowledgeable about Mitsubishi installations. The heating in our home is now far more comfortable and consistent compared to our old mix of oil, pellet stove, and propane. Best of all, the cats are loving the new heat pump right by their favorite couch!

i can be pretty skeptical when it comes to furnace repair, but my house in Perris is 18 years old and it was finally time to get the whole furnace system replaced. a family member recommended this company and it turned out to be a great decision. on one of the warmest days, my old furnace stopped working, but Clarence and his team gave me a fair quote and installed a new trane furnace, air handler, and thermostat. they were very professional and worked from morning until afternoon to get everything up and running. the new furnace works great and both me and my wife are very satisfied with the service.

i called this company twice in the last couple months—first to get a new heating system set up in our shop, and second because our furnace at home stopped working. the office answered right away, was super professional, and got me the info i needed quickly. they connected me to a technician named lucas. lucas was really knowledgeable and professional, and he actually showed up when he said he would, which hasn't always been my experience with other contractors. he finished the shop installation the same day, and everything works great. when we needed our home furnace fixed, lucas came out to perris just a few hours after we called, even though we're about 30 miles from their office. he did the repair quickly and was very respectful of our home. the price they gave us was much better than other quotes we'd gotten, and the turnaround time was faster too. i would definitely recommend this company for furnace repair or installation to anyone in perris or nearby.

We recently had Benjamin & Sons HVAC LLC install a ductless mini split system at our home in Perris. they did a fantastic job from start to finish! clarence was the technician who first came out to give us an estimate, and he went above and beyond by explaining all our hvac options and helping us find something that fit our budget. he was quick to respond to any questions we had, whether by text, phone, or email. when it was time for the installation, the crew showed up on schedule and handled everything professionally. they made sure to walk us through how the new unit works and even let us know about a rebate we could apply for, which was a nice bonus. we highly recommend this team for anyone in need of air conditioning or heating services in the area and would gladly use them again.

such a great experience! we were having issues with our air conditioning unit running, but it just wasn't cooling our home here in perris, and with these hot california days, we really needed help fast. we reached out to Benjamin & Sons HVAC LLC in the morning, and they sent someone out within just a few hours. lucas was the technician who arrived, and he was super friendly and straightforward. he took the time to clearly explain what was wrong with our ac system, showing me each step and making sure i understood what he was doing before moving forward. as someone who doesn't know much about hvac systems, i felt really comfortable and confident with the whole process. i would definitely recommend this company to anyone needing air conditioning service—it's the only place i'll call for future hvac needs!