Constraction reviews in Poway, California

4.8 based on 291 reviews Back to the listing
    5

    Very highly recommend Best Choice Home Remodeling from my experience with them. From the initial consultation to work in progress everything went as expected. Beata was our contact and her professionalism and follow through was top notch. We looked at 4 different quotes and though BCHR was not the lowest quote we decided to go with them and have zero regrets. Our tenants let us know the crew that came worked hard and on first day when they left tenants requested extra check for debris and the foreman who had already left the site turned right around and came back to do extra clean up to make sure they didn't miss a thing. That's incredible service!

    5

    July18, 2022 Francisco& his crew installed all new energy efficient windows & sliding door in my condo. Terrific crew. They cleaned up as they worked. I was impressed with how professional & efficient the crew was. Removing 60 yr. Old window frames and adjusting the framework to accommodate the new windows takes skill &patience. They had it all ! I highly recommend this company for window installation.

    5

    I hired Best Choice to install solar panels on my home after they did a great job on an addition to my neighbor's home. Randy was very knowledgeable & professional and the crew did a really good job on the install and fixed roof tiles where necessary. The company was super quick to follow up on needed tweaks to electrical issues. I would completely trust this company to make sure the job gets done right and to correct any issues that come up!

    3

    Suffice it to say that this company “over promises and under delivers”. Main crew always seemed rushed, tendency to not show up on time (or sometimes not at all). Several mistakes were made, job left partially unfinished. Repeated calls and texts had to be made to complete project adequately. Ended up paying an outside service to caulk and paint my interior ceiling where skylight was replaced. Skylight leaked profusely after initial install. Overall, roofing is very good but the mess left after each day was not acceptable. The final clean up consisted of a blower around my property. I would advise caution prior to signing with this company as the cost of my job far exceeded what was completed. Overpriced for the results.

    5

    Best Choice Home Remodeling did a fantastic job updating my house with 33 new windows and five sets of double exterior doors. The products they specified look and operate beautifully, and were all expertly measured, custom made to fit and perfectly, flawlessly installed. They provided an estimate, and time frame and did exactly what they said they would do in the amount of time they said it would take.The estimate was to-the-penny and the final cost was exactly what they said it would be. Not only that but all the people, Hector, Trisha, Francisco, were super pleasant and easy to work with. And how in the world they did all that work, removed all the old stuff and installed the new without leaving one tiny spec of clean-up is just astonishing. Great company, work with them and you'll be gl;d you did!

    5

    Best Choice Home Remodeling of Poway Ca is an excellent company. Their staff was educated well on every aspect of the work we required. We needed stucco patching & repair of texture coating by previous company. They did more thorough work. They also pointed out cracks in exterior wall of house & repaired all of those. They replaced rotted wood on fascia & repainted to match. They even found places that needed it which we had not noticed. They water sealed the base of our home before beginning work. That was a mistake the previous company did not do. They also fixed one roof tile that was sliding off . The back of our house looks new again! Each staff member we came in contact with was professional, helpful and very good at their job. My husband and I are very pleased with their work.

    5

    I will recommend Best Choice Home Remodeling to everyone. I have never had to replace a roof, or have a house painted, so understandably, I was nervous. From Deven I sales, to Jr and all his crew in roofing, to Fernando and Jose doing all the painting, to Robert, the foreman on the job overseeing everything to Trisha in the office, everything went through without a problem. Thank you, thank you, thank you! I'm so very happy with everything!!

    5

    Best Choice Home Remodeling was brought in by my landlord to work on our kitchen and bathroom. Mold had been discovered, and Best Choice was brought in after the remediation company to put everything back together.

    Robert was the lead guy on site, and he ensured all work was done in a timely, professional manner. They replaced drywall, painted, installed sinks and toilets, and repaired all the damage that had been done.

    I’m extremely happy with the work they did restoring my home to working order. If you need quality work done in a timely manner, look no further than Best Choice!

    5

    100% satisfied with my home renovation. I strongly recommend Best Choice Home Remodling for your next home project. Very professional and efficient! Thanks again.. Love my new windows, they are beautiful! Much needed upgrade.

    5

    The employees of Best Choice Home Remodeling were all easy to work with and happy in their work. Their individual work ethics and pride of workmanship resulted in a very satisfying experience and job.

    Deven Cervantes was easy to work with in the planning stage. Robert Cisneros and his crew including Albert, Carlos and Lair, built me this beautiful deck including the handcrafted bench. Thank you, gentlemen.

    5

    I would highly recommend Best Choice remodeling. They did a great job on the house. We received the coating on the entire house. Devan and Robert were wonderful, if I had any questions they answered all of them. I don’t know the guys name that did the work but did a great job!!! Very happy with their work!

    5

    Best Choice handled the installation of our new windows and patio door quickly and professionally. They were timely and clean, and finished the job within the day. We currently don’t have any renovations in mind, but if we did we certainly consider Best Choice first.

    5

    We had a new glass door installed in our kitchen. From sales with Kevin, to onboarding with Trisha, to the final installation with Francisco was awesome! Everyone was super responsive, helpful and kind. Will absolutely hire them again for new windows and doors in the future.

    5

    The paint on the wood trim on our house was peeling and there was some termite damage also. One of the early estimates was given by Devin from Best Choice Home Remodeling. He gave a detailed estimate for the painting and replacing our badly cracked concrete patio. It wasn’t the lowest bid but it wasn’t the highest either. We told him we would think about it and get back later. Devin said that was fine and the estimate would be good for a while. After a few more bids, we decided to go with Best Choice.
    The work crews arrived when they promised and they did high quality work. These guys worked hard and had the job done in no time. We feel we received excellent value for the job and we’re already thinking of new projects for them (as soon as we save more $).

    5

    We are very pleased with the exterior work primer and paint, and dry-rot wood repair in numerous places. The workers were very meticulous to all details of the job. They did a beautiful job and we're so pleased with the outcome. We would definitely recommend Best Choice Home Remodeling.

    5

    Communication was absolutely excellent. They got us scheduled to get our roof replaced quickly, efficiently took down our solar panels, tore off the old roof, put the new roof on, and reinstalled the solar panels in 3.5 days. The last half day was a walk through to check out the work. The team was very efficient, clean, respectful, and smiling any time I saw them. The before photos have the gray roof, the after has the brown roof.

    5

    Best Choice Home Remodeling is my go-to company for any home renovation or remodeling project. I have been using them since 2010, and I have never once regretted it.
    They employ a professional, reliable crew who show up on time and stay committed until the project is fully completed. The quality of their work is outstanding. I highly recommend them without hesitation.

    4

    The 4-star rating is the average of Best Choice (5 stars) and the sub-contractor (3 stars) which is a generous rating for the sub.
    Would I recommend Best Choice – Yes, but would caution how much you, as the homeowner, should monitor how the work is progressing.
    It may be a good idea to take notes (on paper) during the walk around. For instance, front door was to be refinished to near new condition. Both French doors and garage doors were not to be painted. French doors were not painted but garage doors were. The garage doors are barely a year old and have a powder coated enamel finish. Will the house paint stick to metal doors as well as the factory paint? (Photo 1) The front door had some hairline cracks, a few scrapes, and three screw holes that needed to be filled and sanded prior to being painted. (Photo 2) The sub applied a little sealer and barely sanded the sealer before the door was painted. Not the most professional job. I also had to ask the sub to seal over the screws that they countersunk into the handrails on the steps outside. (Photo 3) Speaking of the steps, one post was rotted and needed replaced. I asked the sub how much additional it would cost to replace the post? The sub quoted $950, so I replaced it myself for $10.88 (6-foot of treated 4 x 4 and a 50 lb bag of concrete) and an hour worth of my time. (Photo 4) The sub said that he would not spray a coat of paint on my spa even though they painted the spa steps and railing. He did provide enough gray paint for me to paint it myself. (Photos 5&6) Considering the cost of the re-model was $49K, an extra 10 to 15-min to spray the spa, did not seem to me as an unreasonable request.
    Other objections I had with the sub. I have four bulkhead lights on the patio cover above my spa. Three of the four electrical boxes were broken which required replacement. (Photo 7)
    Both A/C units outside were covered with a drop cloth. The proper thing to do before painting, but I should have been informed to shut off both A/C units to prevent either unit from starting while covered.
    The house remodel was started a week ahead of schedule. This might sound like a good thing except that the Quality Control Field Manager (Chris Hafer) was not informed. This may have been an intentional move by the sub because anyone who has had to deal with Quality Control knows how frustrating QC can be. But that’s the point. QC’s job is to ensure things are done correctly.
    On July 1 the foreman (Gustavo) called me and asked if it was OK for his workers to work the 4th of July weekend. Here lies the problem. Neither worker spoke English and Gustavo took the weekend off. He is the foreman and should have been supervising.
    Another problem with the sub was partially my fault. The workers chipped loose stucco off a retaining wall, so I said just go ahead and dump it in my utility trailer. Maybe 30-40 lbs. Turned out to be more like 300-400 lbs. They also decided my trailer was Carte Blanche to dump all waste materials such as rotted lumber, damaged fascia, empty paint cans, and any other scraps that needed disposed of.
    After Gustavo informed Best Choice that they were done, Chris Hafer (QC Manager) came out for a final inspection. We talked about the finished job and my feelings regarding work performed by the sub. Chris felt that it was the sub’s responsibility to take my trailer to a waste disposal facility to empty. Chris volunteered to tow the trailer to the dump site himself. Since I felt it was my fault for allowing the sub to use my trailer in the first place, I rode with Chris to help unload.
    Although I had very little interfacing with Best Choice, it was Chris that swayed me into believing that Best Choice is really striving to be a five-star company. Guess it depends on what sub-contractor is assigned to the job. I do not recommend Gustavo as he is not very professional. The overall work done by the sub-contractor was very good but lacking in areas as noted earlier in this review. (Photos 8-11)

    5

    The whole process was easy. Kevin the consultant gave us a lot of ideas and a great price on window replacement. The install team led by Francisco was great. Very efficient. Excellent communication and follow-up.

    5

    Silva General Construction Inc, had a project we both worked on together and I have to say hands down overall a GREAT Company!

    Thank you for chance to work together, hope to see you on the next project!

    5

    Great experience working with this company. The team was professional, responsive, and easy to work with from start to finish. Communication was clear, and everything was handled efficiently.

    You can tell they have a strong staff that takes pride in their work. Overall, a reliable company I’d recommend to anyone looking for quality service.