Reviews of local pros in Poway, California

Alex was great. He fixed my wine cooler the same day. The price was very reasonable. Will use him next time!

I is very frustrating to have an appliance stop working and it never happens at a convenient time. I will do all I can to get the problem taken care quickly and for a reasonable price.

Tim is a great guy to work with. He returns calls and does a great job!
5 stars is not enough for Tim!

Very happy with the service. Based on a conversation, the job was diagnosed with a possible problem. When he came to the house to fix the fridge there were no surprises.

Tim was very helpful and honest about the repairs I needed done to my dryer. While other companies were difficult to get a hold of or gave crazy quotes Tim told me exactly what I needed no bs no problem.

Excellent service and knowledgeable technicians. Dude was working in 100+ degree heat trying like hell to fix our washer, finally got it fixed after a few trips out. Vitaly is the man!

Had a dishwasher needing install, they were extremely helpful and communicative of what the issue was. Even though parts were missing from the install kit, they went above and beyond to go pick up the missing parts on two trips to a store to get it completed same day!! If I could give more than 5 stars I would!

If you're reading this, you've found the appliance repair company you're looking for. Very professional, knowledgable, honest, and great service.

I first used Good Guy Appliance about a year ago to repair my dishwasher. Tim did an excellent job, and it's still running perfectly.

More recently, I had an issue with my 20+ year-old Thermador gas cooktop. The extra-low simmer burners stopped working, though the regular burners still worked. I tried diagnosing it myself and suspected the simmer control board. Unfortunately, since the cooktop is so old, the part is no longer manufactured. I even sent my board to a refurbishment company, but they said it couldn't be repaired due to a proprietary chip failure. I bought a used board from a reputable eBay seller, installed it, and still no luck.

At that point, I called Good Guy Appliance. Vitaliy came out, was courteous and professional, and listened to everything I'd tried. After checking the unit and doing some research, he agreed the likely culprit was the control board and confirmed the part was discontinued. He even helped me search for alternative sellers on eBay and suggested trying another board. I ordered a replacement, installed it and it worked! (Tip: if you buy parts on eBay, make sure your seller accepts returns, I was able to return the non-working board for a refund.)

Thank you Vitaliy for your help! I'll be recommending Good Guy Appliance to all my friends and family and will definitely call them for any future appliance repair needs.

I called Good Guy Appliance Service for a washer repair. Vitaliy came out for a service call the next day and was able to diagnose the issue in short order. Unfortunately the repair required uncommon parts that needed to be shipped in, so I was stuck without a washer for a few days. Once it came in, Vitaliy notified me and came out for another visit.

Vitaliy is an honest and knowledgeable professional. It seems he's trying to build a long term reputation. Doing it the old school way, with good quality work, reasonable price, and word-of-mouth (this review). I liken it to "that car mechanic" that you entrust to service your car on maintenance items over the life of the vehicle.

Another tip he gave me was to reach out the manufacturer about the broken part, since it was only a 2.5 year old part that should have lasted the life of machine. And the replacement part had been revised several times, so maybe a design flaw with the component. Well I took his advice and did just that, which resulted in the manufacturer offering partial compensation for the repairs.

If you're looking for appliance repair job, give them a call. He doesn't seem in the business of blindly replacing components at your cost and going through volume of service calls. IMO he fixed my appliance with same perspective and considerations as if I were doing it myself: cost, inconvenience, durability.
While I hope I never need another appliance repair, it's a statistical improbability that my appliances magically reach end of life without ever breaking. So I'm glad I won't have to roll the dice next time to find an appliance repairman.

Vitaliy came to my home today to convert my new dryer to propane. From the moment I called he was extremely customer oriented. He set an appointment for the next day during a time window that worked for me. He arrived right on time, came in, and made the switch in no time.
Before calling I had called a couple other appliance companies and one said they wouldn’t do a conversion, and another didn’t call me back for several hours to quote me double the price.

We will be keeping this number is our go to for any future repair needs.

Great costumer service. Very professional. Very informative on all aspects of the job.

Amazing same day service. Got the answers I needed. Will be coming back to change out main panel. Amazing service and quick response.

Left several messages on Funk Electrics phone and no response. I understand Covid 19 but Company should at least call their potential customer back or if they are not working, to change their voice message greeting.

This guy pretty much saved our home. He was able to locate an electrical fire within 30 minutes of arriving. Patched it up, explained the cause and left us with a sense of security that is unmatched. With 3 kids and 3 dogs this situation could have been so much scarier but Funk Electric made us feel safe and happy with his work! Would definitely refer him to anyone!

Kevin took advantage if my elderly mother and severely overcharged her for a simple job.

Had an urgent need for my condo in La Mesa. Affordable drain was able to schedule service the very next day. Technician Rob was on-time, and professional. He was able to explain what was going on, how to fix it, and preventive steps in the future. Overall a great experience. I would rate 10 stars if I could!

Repeat customer for years. Always the same problem every few years, sewage line and sink backing up. Relied on them to diagnose and help solve the same problems this time, but only sewage line was worked on, not sink - I wasn't aware of the difference. Saw some drainage problems with sink here and there, but got around to calling them a month later. Price would have been an extra $60 + $150 invoiced had they fix same day, but a month later, price was $150. After escalating the problem up to a manager, the solution was "too bad" it's your problem, not ours. Customer service is the differentiator with all businesses especially when problems come up. Had they said, we understand the miscommunication, we'll honor the $60 because the problem should have been addressed in the first visit, they would have had a customer for decades to come. But they made the problem ours, gave zero flexibility, took no fault, and said, we don't ask probing questions to try to diagnose the entire job because we don't want to be seen as upselling. To be experts in their field and not educate a customer on problems they called about sounds like poor problem solvers. Called a higher rated competitor near us, they are coming out for $95 and has a guarantee and educated us. More affordable and customer focus, companies like Affordable Drain will continue to lose repeat customers when problems arise and they just don't have the long term thinking to help solve them and turn them into life time customers. Don't use these guys, you know how good a vendor is when problems come up and they help you move past it and make it right for everyone.

OK, you won't believe this: called affordable drain at 1:04 and they were at my door at 1:22. Carlin and Dan were helpful, kind, professional and knowledgeable. They were in and out in less than 40 minutes. They provided helpful suggestions to prevent me from having to call them again. I would recommend this company and these men to anyone! Great Service, Fair Price and handsome workers!

Affordable Drain Service was referred to me by my regular plumber. I have used them twice to resolve difficult clogged lines. Using the latest technology along with proven experience, Dan and his crew laid out the options BEFORE attempting to resolve the problems. They carefully explained the procedures and successfully carried out the best option. Not just good, but masterful in their performance.

I have used Affordable Drain a few times over the last 15 years. This is the most professional and honest drain business you will encounter. (There are a few out there that will do some bait and switch.) On my most recent service call, I had a huge mess in a guest bathroom that was the result of tree roots getting into the pipes. They used a camera, figured it out super quickly, and took care of the problem. The price was reasonable. And now with the Covid-19, they are being super careful. They are wearing masks, social distancing. They are taking employee temperatures daily. If you are going to have a drain service come to your, home, this is the one you want.

Kyle and Jesuś were top notch! Rescue Rooter took 2 hours and ultimately couldn’t unclog my sewer drain line, they knocked it out in 15 mins!