Reviews of local pros in Poway, California

I live in Poway and had a rough time finding someone to look at my broken hood vent. The last guy ghosted me. This company sent someone same-day, and he traced the issue to a fried switch inside the panel. Got it fixed fast, no drama, no hidden fees. Genuinely refreshing to deal with a company like this.

I called Poway Appliance because my microwave stopped working. Interesting how you rely on your microwave. Tony came the same day I called, found the problem quickly, and ordered the parts. Job was done quickly and I am very happy with their response and the results. Thank you!

My oven igniter broke and needed an urgent fix. The Poway Appliance Service Center was the only number I called that had available technicians on the same day. A nice gentleman was dispatched and was at my place in less than two hours.

Very grateful for the expedient, high quality service 🙏

I had a problem with my GE Dryer. When I phoned in the morning, they said they could fit me in between 3pm and 6pm same day and that they would contact me 30 min before coming. The technician informed me at 3:45pm that he was on his way and would be there at 4:30pm - he arrived on time at 4:30pm. I appreciated the clear communication. They are reliable.

The technician was knowledgeable and very friendly. He even taught me a couple of things about how the dryer works as I had a few questions and wanted to learn as much as I can.

He identified the problem quickly (snapped dyer drive belt), they sent me a price estimate and electronic invoice within 3 minutes, then he had it fixed within about 15min.

I am very satisfied with the quality of service. I will certainly be using Poway Appliance Service Center again if I have any further problems with by washer or dryer.

I chose Poway Appliance Service Center randomly by finding their number on the internet, and am I happy I did! Service repair person sent to my home was Vito. I cannot say enough wonderful things about Vito. He is such an openly friendly and kind person. He diagnosed the problem with my washing machine immediately, ordered parts and returned to repair it. My washer runs like a new washer. It’s just about silent, clothes are clean, and I’m happy! Thank you Vito and Appliance Service Center!

Elon my tech showed up right on time to fix our fridge that had stopped making ice. He was super chill, explained that the inlet valve was clogged and failing, and had a new one in his truck. Swapped it out, tested the cycle, and everything worked like new. He even cleaned the coils in the back, which was a nice bonus. Elon made the whole thing easy and stress-free. Definitely someone I’d call again.

Called mid day for squeaking and squealing dryer.Next day appointment, George was quick and courteous from diagnosis to repair. Decent price great service. My 2nd time using them and will continue to do so.

Appliance Service Center was responsive they answered the phone when others were not even open. They came out same day found my washer issue, ordered the part and communicated regularly until the final repair was completed. George was professional, clean, efficient and informative. Will use them again for sure.

Tech arrived right on time and was incredibly professional. He took the time to thoroughly diagnose the issue with my refrigerator, explaining each step of the process in layman’s terms. It turned out to be a faulty compressor, which he promptly replaced after obtaining the necessary parts. Would recommend.

Our oven would randomly overheat and then shut off in the middle of baking. The tech found a faulty temperature sensor and replaced it right away. He also recalibrated the control board so the oven wouldn’t overshoot the target temp. Everything works perfectly now no more burnt cookies or surprise shutdowns. Very professional and knew exactly what he was doing.

Samsung Ice maker replacement
Mike was super responsive, knowledgeable of the problem..was ready to commit the team to respond in a few hours. but I pushed to the next day 8AM.

Tony arrived on time, performed a technical review on the ice maker, and then give me advice and direction on how I could do the service myself, with no service charge. I am a professional civil engineer. and fully understood his advice, but my patience with Samsung ice maker was over and Tony quickly provided me with a firm estimate and schedule

The part arrived in two working days. Tony returned and completed the replacement in just a bit over one hour... provided a warranty and the ice maker is performing flawlessly.

As a home owner, professional civil engineer and a customer, I cannot more highly recommend the team from Poway Appliance Service Center. Responsive , great value, and superb quality for work

The ice maker was overfilling the bin and spilling cubes everywhere. Turns out the sensor that detects ice level had failed. The tech replaced it quickly and made sure everything was working before he left. Now it stops producing when full and hasn’t made a mess since. Straightforward and smooth service.

The washer started leaking underneath and soaking the laundry room floor. The tech found a cracked drain hose and a loose clamp. He replaced the hose and resealed the area. He even ran a full spin cycle with towels to confirm everything stayed dry. It’s been leak-free since. Clean, fast, and didn’t leave a mess.

Fridge started acting up random temperature swings and the display blinking nonsense. I thought it might be a sensor, but the tech quickly found the issue was in the control board. He replaced it and reset the system. Took less than an hour, and everything’s been solid since. It now holds temperature perfectly and runs quieter than ever. Very glad I didn’t waste money guessing parts.

We are very pleased with the service from Poway Appliance Service Center. They were easy to contact and sent a service tech to assess the problem with our washing machine and give a quote. The part arrived as stated, and they scheduled the service asap.

The service tech was friendly and knowledgeable. He kept us informed via text at each step.

We would definitely use them again.

We noticed our furnace wasn’t turning on during a cold morning. It was completely unresponsive. The tech came out the same day and found the start capacitor had failed. He replaced it on the spot and ran a few checks to make sure the blower and ignitor were good. Everything fired up and warmed the house quickly. He also gave us a heads-up that our filter was overdue for a change. Glad we caught it before it turned into a bigger issue.

Vito came out to check our cooktop when one burner wouldn’t ignite and another had weak flame. He cleaned the ports, checked the lines, and found a faulty ignition switch. He replaced it and adjusted the gas flow so everything was balanced. Vito worked clean, explained what caused the issue, and tested every burner before leaving. Now the cooktop fires up fast and burns evenly. He even gave a couple tips on how to avoid buildup that can clog the ports.

Our upright freezer started making a loud rattling noise every time the compressor kicked on. I thought it was dying, but the tech quickly found a bad evaporator fan that was out of balance. He replaced the fan, secured the mount, and also cleaned the interior coils. The noise disappeared immediately. What I really liked was how he took time to explain what caused the issue and how to prevent it. He didn’t just patch it he fixed it right. It’s been whisper quiet ever since and freezing perfectly. I wasn’t expecting such a smooth and fast fix.

My machine had been giving an error making it really difficult to do laundry. My landlord called Appliance Service Center and was able to come out within a couple days and diagnose the problem really quickly. Once the estimate was approved, they reached out to schedule an appointment the same day parts came in and the repair was completed in an hour. Very quick work and professional behavior, no issues after the repair!

Wine cellar stopped maintaining temperature and the internal light was flickering. The technician diagnosed a faulty control board and replaced it on the spot. He recalibrated the settings and tested the compressor. The unit now holds a steady 55°F and the light works again. He even gave a quick tip on bottle placement for better airflow. Great service, especially for such a niche appliance.

Oh man do I regret hiring these guys. First off, my oven was working, but it was slow to heat and then would turn off after it heated to temp, and I'd have to kickstart it back on by jumping the temp temporarily.. I explained this to the technician, and he said it was my ignition coil. Quoted me way too much money to replace, and when I said the quote was too much, the technician explained to me that they were owned by private equity company that used dynamic pricing model that evaluates the value of my home and "what I think I would pay" for the repair. Wow, I should have said goodbye then and there... He then offered me a 10% discount. I was upset, but also (as dynamic pricing predicts) in a dilemma because I needed my oven fixed. I agreed, and technician "repaired" the oven. I watched him replace the part, and then nothing worked. He then spent 3 hours working on it. The technician called his "mentor" and came to the conclusion that my oven was broken and needed a full replacement. So in conclusion, I was left in a worse place than I started, and now need to immediately replace my oven. The technician tried to argue with me that it was fully broken to begin with.. I asked to speak to the technicians manager, and never received a phone call in return. The only positive defense I have of this company is that they did not try to charge me a service fee for breaking my oven.