HVAC reviews in Rancho Cordova, California
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I've been a customer since I bought this house six years ago which includes many tune-ups and one new install. They never upsell you. They always provide clear and concise information that leads one to make their own decision. It also helps that every single one of their technicians are friendly and knowledgeable. Don't bother with any other HVAC company. This is the one for you.
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Great service, as always. Friendly, courteous and knowledgeable. Great communication and phot proof to back up issues identified.
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They’ve helped me with both furnace and HVAC multiple times. I have the yearly membership and it’s so worth it, they’ll come out to make sure everything is working properly and they’re always so honest with me. I’ve never felt upsold or taken advantage of, definitely recommend!
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Service: Bi-annual System Maintenance
Technician: Theron
Detailed Review
We have been loyal customers of Ray O. Cook for several years now and have always been happy with their service. We currently subscribe to their annual maintenance plan, which covers our system checks twice a year.
Our most recent visit from Theron was exceptional. He was incredibly knowledgeable and thorough throughout the entire process. He took the time to explain exactly what he was doing and the current health of our system, which we truly appreciated. My husband was particularly impressed with his professionalism and the quality of his work.
It is rare to find technicians who are as patient and informative as Theron. We highly recommend Ray O. Cook for their reliable maintenance programs and expert staff. -
Excellent 1st heating commission service visit!! The tech took his time to explain everything about my HVAC system and made sure all my questions were answered. Knowledgeable, friendly and professional customer service at its best :-)
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Ray O. Cook Heating and Air continues to be our choice for our heating and system needs. I continue to regret that I did not purchase our system from this company. I will never repeat my mistake again. We have been members of the Cook Club for many years ... and every time they come over and visit our systems, they continue to show they are very hard to beat. We've been very happy with their work and their technicians. Theron Reyes was the last professional that maintained our system. Theron was thorough and took the time to maintain our system. My wife tells me that Theron was very knowledgeable and was able to explain his actions with ease ... that even a non-technical person (my wife) was able to understand. Thank you for your thoroughness and professionalism, Theron. We appreciate you. To Ray O. Cook company -- we are your customers for life. Thank you for continuing to send smart and professional technicians to us. We appreciate you all!!!
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ray O Cook and their staff have all been great. WE have used them for years. They all seem to be very knowledgeable, kind, polite respectful of you and property. We will continue to use. Brandon was great for our service call.
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Great service, friendly, on time. They knew what they were talking about and cared to find the actual problem with the unit.
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Excellent service! The technician was friendly, honest, and took the time to explain our options without any pressure. The repair was completed quickly and at a fair price. It’s hard to find companies you can truly trust, and this one definitely earns it. We’ll be using them again!
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Over the years Ray O Cook has maintained units at multiple homes for us. Even adding a complete new unit to our current home. They always exceed our expectations in workmanship and customer service. They’re always a step ahead of us with help and maintenance. Outstanding company to work with.
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These folks are very polite and professional. The technician answered all of my questions and explained (with photos) the work completed. Kudos to their scheduling and timely arrival. 😀
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Got my AC blowing ice cold again
Fixed an issue causing a slow leak that previous companies never mentioned or offering to fix
Would definitely hire back -
The level of professionalism and friendly service from Kevin was astonishing. It’s nice to know there are still genuine people. Loved how down to earth he was and helpful. I highly recommend asking for Kevin.
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"We feel totally prepared for winter thanks to American Precision Heating and Air. Their heating system optimization was quick and efficient. It’s great to have a trusted partner for our home’s climate."""
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We feel totally prepared for winter thanks to American Precision Heating and Air. Their heating system optimization was quick and efficient. It’s great to have a trusted partner for our home’s climate
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From the first call to the final inspection, American Precision Heating and Air exceeded expectations. Their commitment to excellence and customer satisfaction is evident in everything they do. Five-star service!
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The technicians from American Precision Heating and Air are true experts. They explained the entire repair process clearly and fixed our AC unit in record time. Their professionalism is unmatched in the industry
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Great company!!!
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Amazing Work
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Good price very clean. Recommended them to my family members
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Professional and fast service, thanks for coming and getting my heater fixed and highly recommendable!