Plumbing reviews in Rancho Cucamonga, California

It's been 4 weeks with zero follow through. He get's his business through home warrantees.
RUN AWAY!!!!

Absolute worst experience with this shady company. They took my money and then reported to my home warranty company that I had not paid. Then the air conditioner broke again just days out of the warranty.

Did a job at my house through home warranty.
Easy straight communication, good job. Can recommend them!

If I could give them negative stars I would. I can't believe my home warranty would have send Such a unprofessional company to my house. They are a joke of a company.

Great customer service as soon as I called Edel came out right away. He was very honest, knowledgeable, and professional. He will be our go to for any future ac or heating service.

Devon was great ! He called when was on the way and did a great job unclogging our pipe. We were very pleased with the same day appointment and excellent job that was done . Thank you Superior Plumbing 😊

Devin and Eric were awesome ... they were dispatched by my Waranty company old republic ... I read the reviews and was a little worried but they did an awesome job ... got a new water heater installed.
Thank you very professional job.

Worse experience ever. Very unprofessional company and staff. Adel (Manager/Coordinator) has no idea what technician is sent to customers properties, don't submit diagnosis to vendor in a timely manner, need to push and bug him to submit paperwork, provides and assumes wrong diagnosis to vendor. His employees are very unprofessional and irresponsible .. Bad experience ever. I would not recommend this company to no one.

Irritated Customer
Jay G.

Horrible experience and the worst customer service I have ever received. Could not diagnose leak, said they fixed parts that they did not actually repair, scheduling was a nightmare, and they cracked my toilet upon reinstallation. Ask for a new company if your home warranty assigns them. Trust me

Don't call this company, they are very "UNPROFESSIONAL" I been asking them for My Job report for over 3 months now and nothing. The job was performed in May 15th, 2018 and till today October 23rd 2018 I still don't have my report, plus they performed a messy job and when you try to explain to Adel, he gets very mad as he is a very rude person,, I'll Never do business ever again with them.

Similar to others Old Republic sent them out and they were the worst. The “boss” extremely unprofessional, customer service was awful you could even say rude. They even left their equipment at our house for a week. The “report” they sent was a poorly written three sentences. Beware of them.

AC repaired. Technician was thorough with inspection of the unit and circuit board. He sought out the part as quickly as possible. He was honest and did not try to overcharge or find a bigger problem for a higher cost. Would definitely use this company again.

Had our Air Conditioner and heating system Unit replace was very happy with the service and very honest.....compared other companies was referred by friends and was glad I did.....reasonable and excellant warranty and they stand behind there work! When you call you cant expect them to be there in a instant they are very busy...although they will show at the time they tell you ...you have to be patient!

Eric and his crew was awesome😊 it was a really big job that took about 2 days, he had to dig underground about 6 feet to fix the issue but it was done and he was very professional. I would recommend this company and especially Eric to anyone that needs plumbing work done.

DO NOT USE THIS COMPANY EVER!!!!!!!! I am only putting one star because it doesn't allow zero stars!!!! They replaced our AC unit. The day after they left, it started making a ton of noise. He swore that a specific coil needed to be replaced against our wishes because it wasn't giving us trouble and the insurance didn't cover it. Now we find out that it DID NOT need to be replaced. He left cardboard in the fan of the unit. Poor quality install and two years later it won't hold freon because it all leaked out. He didn't even install a filter pan, and two years later said that the pan was extra money. Why he didn't tell us before, only him and God knows. ADELE has no idea what the hell he is doing. He is a complete jerk on the phone. Disrespectful, rude, very frustrating and hard to communicate with. He refused to come out and fix the problems he caused and blamed it on the unit. Everything is everyone else's fault and problem. PLEASE, PLEASE, PLEASE, never give this company your money. You WILL regret it.

Very disappointed and actually quite frustrated. We have been without air going on day 10 now. First, they had to order the part (compressor). That took 5 days. Granted, our warranty company was likely the cause of most of that delay. But the Superior serviceman, Adele, never checked the inside unit after installation. Then, he left. There were problems with the inside unit. So, we had to ask for a call back. They waited two days (through the weekend) before coming back. Once they got here, they did not open the unit or look at the coils. Without looking, he said the coils needed cleaning, even though we had cleaned them already. Instead of working on the unit, he said he didn't have time to fix it, and he left. Unbelievable!

Appreciated Timeliness and communication. Answered all my questions. (Old Republic referral)

Immediate response, friendly and helpful. We had a toilet and shower implode on the same day, they immediately fixed one problem and explained clearly the delay on parts for fixing second problem.

So Old Republic Protection Insurance Company sent these "professional's" out to inspect our heating system. ( I advise if you use Old Rep, Get new Ins immediatly) they came out inspected unit, informed me the unit had a bad heat exchanger, bad mother board and not really repairable as it would only reach 92deg then shut down and needed a complete replacement. I called Insurance company to check status on replacement, insurance agent report that Superior found no issues what so ever with unit and that it was just to small.....I challenged the report at which they said it was verified and the tech's found no issues with the unit, even though they pointed out several problems and claimed full replacmentt was necessary. If your with Old Republic ins and they send this company out for inspection, sorry your loss cause they are dirty...

Old republic Home warranty send us this company to install a water heater. Two years later, the water heater tank ruptured and flooded my house. Flood could have been provoked if proper installation was applied and tank would have been installed up to code standards. Caution with this company Adel the owner is very unprofessional and he did not assume responsibility after 3 other plumbing companies stated it was a bad install. Use Cation. Currently seeking legal counsel to take this company to court for the damage they caused and refused to cover. Adel was offered to make it right and he stated, "Just sue me." Not the way business should be conducted Sir, also the home warranty company was upset with Superior Plumbing for supposedly "insuring his work" but failed to fix his mess.

We had 3 different AC guys come out in the past week to fix our all of them failed. Then Superior plumbing, heating, and air conditioning came in and saved the day. I will absolutely will be going back to them. They came out same day, and was able to fix it in 25 minutes even fixed wires other companies cut and broke. Job well done. Thank you!