HVAC reviews in Redlands, California

We have been using Hotshot Chimney Sweep since we moved to the mountains over 5 years ago. The technicians are always professional, always courteous. Pricing is affordable. Recommendations for things that need to be addressed are honest. I highly recommend this team to take care of your chimney cleaning as this is so important if you use your fireplace frequently during the year or even semi regularly.

Tyler was great! Explained everything perfectly and we will use Hot Shot again when the time comes.

I chose this company because of all the good reviews. My experience was very different than that of those reflected in all the positive reviews. I ordered a level 2 inspection because I am preparing to sell my house. Once the inspection was done, I waited to receive the report. After a few days I still hadn't received the report but had gotten an estimate that said I needed $5000 in repairs done. Before I would move forward with the estimate, I wanted to see the report with any photos/videos. I asked repeatedly for my inspection everyday for at least a week until I finally gave up. Each time I was told a different version of how they would get me the report but it never came. Finally my realtor's husband came and looked at the chimney for me because I had told him the estimate I received said that it would cost $5000 to repair. He is a retired contractor of 40 years that worked specifically in the real estate construction realm and is very knowledgeable. His findings were very different. I did not need $5000 in repairs. He found a couple of minor issues that he easily repaired that cost me $250. Needless to say I am not happy at all with how things went with this company. So beware. Reviews aren't always a reflection of how your experience will be.

The guys that came out were pleasant and very knowledgeable. Great job on the chimney, super clean. See you next year for a check up!

Guys were super nice and knowledgeable. Cleaned everything up and provided info on how to make small repairs needed.

The two gentlemen, they came out here and serviced. It were fantastic. Very professional answered all my questions very polite respectful anybody needs any service of this type I definitely recommend them six stars.

Great inspection service. Easy to schedule. Very professional and knowledgeable workers. I will hire them again.

Wonderful service, as always. These guys have been keeping my home safe for 6 years now, and every technician is so knowledgeable and professional. I highly recommend this company, especially if your home's primary heat source is a woodburning stove.

I was thrilled with my service today. The 2 men who came were so polite and thorough. I would definitely recommend them and will call for service again next year.

Very good job and nice and professional showed up on time as scheduled

Great experience! Real professional guys came in and checked out the chimney and assured me that the chimney was safe to use and clean. Thank you!

Conscientious, honest, professional, knowledgeable, friendly & neat! We have a home in Big Bear Lake. Made a call to Jordan, he was able to come 2 days later, showed up at exactly the time he said he would & after inspecting our chimney & showing us pictures of the inside, said we didn’t actually need a cleaning at this time but he would still inspect. We opted for cleaning in addition to inspection because his price was so reasonable, compared to other quotes. And, as you might have guessed from his company name, he’s a former firefighter who worked in the same department as our son! Thank you Jordan🔥

Professional, and left my home clean. I noticed the company doing my neighbor’s home and they were able to fit me on the spot. Highly recommend!

Very professional, and knowledgeable about chimney conditions and how fireplaces work. They explained everything..and showed us pictures of the inside of the chimney, which was cool, because i've always wondered what a creosote buildup looked like. They swept the chimney, cleaned the inside of the fireplace and didn't make any mess. Highly recommend!

Service was excellent, Tyler and Ashton gave top of the line advice and service. Will definitely ask for their service next year!
Thank you Jordan.

Great service! Very personalized and great education. They cleaned the, were upfront about everything they would do prior to services rendered and cleaned everything leaving everything as good as new. Def recommend.

The two men who came to inspect were phenomenal. Very polite and knowledgeable. Saved me thousands in replacement and gave me clear and precise instruction on the use of my stove. Couldn’t have wished for better service.

We have been with hotshot chimney sweep since Jordan started. Ashton and Tyler were very professional and explained everything they were going to do. Highly recommend them for all your wood burning stoves and chimney maintenance. Thank you boys!!! See you next year.

Very professional, efficient, and great communication. They were very informative in all that they explained about my chimney . Will be definitely working with them for a life time .

Hotshot Chimney Sweep is great. They were at my house within hours of my call, repaired the lifted chimney cap quickly and they charge was very reasonable and surprisingly low. The young men were cheerful, polite and spoke clearly! I will definitely use them again if I need a repair. I wish other businesses were as efficient and pleasant.