Mr Chimney Cleaning

i had a great experience getting my chimney cleaned in richmond. another company tried to charge me for repairs i didn’t need and gave me a price way over my budget. mr chimney cleaning was honest, explained everything clearly, and the price made sense. kaleb, who came out to do the work, showed me before and after pictures of my fireplace and chimney, so i knew exactly what was done. i’ll be calling them again next time i need a sweep!

We've been loyal customers of Mr Chimney Cleaning for a good number of years now, utilizing their services on multiple properties in Richmond. The team, including Kaleb, Ricky, and Carson, are all incredibly polite and exhibit a high level of professionalism. They are very efficient in scheduling our chimney sweeps, always finding a convenient time slot. If they ever get delayed due to a prior commitment, they have the courtesy to inform us in advance. Their pricing is quite fair and they perform a comprehensive job. Not to mention their unbeatable $99 chimney cleaning service! We would strongly recommend their services.

Everything has been great! Mr Chimney Cleaning recently cleaned my chimney just before the holidays. The technician who came, Carson, was very polite and knowledgeable. He started by inspecting the top of the chimney and even provided me with pictures to highlight some concerns I had at the top, mainly some wood damage. He brought in a large vacuum cleaner, used a tarp to protect my home, and thoroughly vacuumed the fireplace area. Carson also pointed out a crack in the floor and the back of my chimney. I was aware of this crack but had been informed before that fixing it might cost over $300. Instead, Carson suggested sealing it for just $40. He mentioned that this would likely be a temporary fix but should last for several years since I don't use my fireplace often. Overall, Carson appeared honest and didn't push me to pay for unnecessary services I could handle myself, and he left my place spotless. The only thing I noticed is that the fireplace still smokes a bit more than I prefer, but I’m not sure why that is, and it might not be related to the chimney cleaning. It's worth mentioning that Mr Chimney Cleaning has asked some customers to share their experiences for compensation, but they don’t control whether those reviews are positive or negative. I understand that these reviews help businesses, and sometimes those of us with good experiences don’t take the time to share them.