Electrical reviews in Riverside, California

How this company has anything other than 1 star from any customer is shocking. Absolutely awful company with horrible customer service and business practices. The fact they attempt to use the "military image" to fake credibility is appalling.

Don't trust or listen to your sales person. Likely they will move on from the company after making hefty commissions lieing to you about how great your system will be. Semper Solaris will then pass blame onto them and throw their hands up as its "not their fault, he doesn't work here any more"

Next, customer service is a joke. Somehow the "Palisades Fire" caused such a severe backlog for them it took over 2 months to have a tech come look at my inverter. They ID'd the issue and it then took another several months for them to schedule to come back out to fix it, basically costing me money every month for non solar production.

Now is where it gets real fun. The part was under warranty, SolarEdge sent them the part for free and paid them an off set cost for the repair, however Semper attempted to charge me over $800!!!! According to their own tech it was only a "10 minute job". I asked for a line item break down of their fees to attempt to understand how on earth they were going to charge $800+ of a "10 minute" that the parts were free. They refused. I asked them to provide me the part number. They refused. I asked them to provide the error code. They refused. The response I got back from them was unless I paid them the $800+ they wouldn't have anything to do with me.

After several emails and threats of bad reviews, they finally advised me of the part number. I contacted SolarEdge to order the part and they refused because they had already sent the part to Semper Solaris, but do you think Semper was going to just hand over the free part? Yeah right!

I ended up finding and ordering the part brand new online for $40. Then found detailed installation instructions on the Manufacturers own website.

I have ZERO electrical knowledge, but I do have half a brain. It took even me with no know how only 10 minutes to replace the faulty toggle switch. It's been installed now for several hours and my system is working better than it had in the past several months.

Absolute insanity that this shady company tried to charge over $800 for such a minor repair with FREE parts. Shame on you Semper Solaris!

The fact you attempt to use the "military image" to fake credibility is shameful. Honesty and Integrity should not be anywhere in your mission statement. Lieing, deceitful, and greedy should be.

I shopped for 3 months before choosing a solor company to go with & im happy that I chosen right with Semper Solaris. So when I needed them to help me out with a tech problem Angie C from customer service did an amazing job helping me solve my problem. Thanks

It is an absolute pleasure to have David Fontaine as my “personal concierge”🤗 for Semper Solaris . He is very responsive to all of my needs, has never been unable to resolve my questions or issues, and I am very appreciative of him in his interactions with me, very professional and polite. He takes care of business and is truly an asset to Semper Solaris.

When Oscar says they are having a flash sale, please don’t delay. I mean it. Take advantage while you can because that’s the best pricing you can find anywhere. Add on top that, professional customer service throughout the whole process, you’re good to go. I had work done by the company before, that’s why I went back. Have a good day.

Josh was awesome. He was knowledgeable, courteous, and delivered excellent customer service from start to finish. He followed up consistently and genuinely went above and beyond. Just a great experience overall.

My phone app and the system stopped communicating. It was just that the outlet needed to be reset, but David was extremely helpful and concise about all of the instructions to make sure that the system started talking to the network again. He also gave me instructions and a link for checking with Edison about what my production is. Very helpful!

Amazing work! Job well done and professional knowledgeable

Amazing team, I would recommend empower for quick solar install with no compromises and excellent quality of service.

Very professional awesome work

The workers did a great job I'm amazed at the work

They were very courteous and a pleasure to work with. They worked cleanly and cleaned up the job site by beautifully!

I have had a great experience with this company. From the signing of my contract through installation things have gone smoothly. Very professional at all levels of service!

I was kept informed..the process was smooth; the install was seamless

Great hard working guys. A real pleasure.

The installment crew were very professional and efficient with their work. Job well done! Thank you.

The crew came and worked fast and explained everything. Cleaned up after themselves. We are really happy with their work!

Great crew, Andrew, Jerry and Daniel all did a great job.

The crew were efficient, friendly and courteous. Hard workers

Driver on the unit 117 january 13 4.30pm suck at driving.. he got a big mouth too

Daniel is very professional. He and his crew were here all day installing and he went above and beyond!

Very pleasant, very personable workers no problem with them very efficient and fast workers

Daniel, Jerry and Leo did an excellent job. Thank you