Appliance Repair reviews in Sacramento, California

4.3 based on 863 reviews Back to the listing
    5

    QUICKLY IDENTIFIED PROBLEM AND HAD REPLACEMENT PUMP ON HAND. CLEAN AND EFFICIENT WORK. SURPRICED AT THE OPTION TO LEAVE A TIP, BUT DID SO GLADLY.

    5

    Great service. Honest, fair price and responsive! Highly recommend this company! This company goes out of its way to deliver top quality service. Very impressed! Rob S, CPA. - Davis CA

    5

    Had our refrigerator break down on Sunday. Prime Appliance Repair promptly contacted me on Monday morning and were here by 1:00pm! Unfortunately, the refrigerator didn’t make it, as we chose to buy new one instead of waiting for parts and repair.
    Technician was honest, thorough, polite and would definitely recommend them!!

    5

    He sent me a text, with a Pic, saying he was on his way right on time! Very through, had the needed parts on his work vehicle. Fixed my washing machine quickly! Then fixed my dryer! Explained what he had done , what the parts were called. Then showed me everything was working! I would recommend and if needed I would call them again. And the cost was reasonable definitely a whole lot less than having to replace the washing machine!

    5

    Serge
    was very efficient and did a great job

    5

    Great service! The technician came back the next day when our dishwasher was still leaking water. It’s all fixed and working great again.

    5

    My GE fridge had a coolant leak in the closed system. A tech diagnosed the issue on visit 1 and then it was repaired at the second visit. After the repair the fridge was a bit warmer than set. Serge came out to look at it again. Even though everything was working correctly, it was nice that they were willing to stand behind their work. I would recommend them.

    5

    Great service! They came out and repaired our stove same day. Honest and fair pricing. Will definitely use them again.

    5

    Anton went out of his way to help us out with a dishwasher failure right before Thanksgiving. I'll definitely use their service again if I need another appliance repair!

    5

    Ruslan V was very professional and knowledgeable. He was true to his word and arrived when he said he would. Diagnosed the problem and with the new part fixed my washer quickly and efficiently. Very nice young man. Would use this company again.

    5

    Was able to get an appointment the same day and the got honest advice. I wasn't upsold on parts and service, instead I was told it's time for a new dishwasher. The price was more than fair and Vlad did a great job. I would strongly recommend.

    5

    Technician was prompt, friendly, good communication, and fixed the LG dishwasher problem quickly for the right price! Thank you! Highly recommend.

    5

    I called to schedule an appointment and they scheduled me same day and Russ was here on time and very communicative and detailed. I agreed to his service and he repaired my dryer same day. Highly recommend. Thank you Russ.

    5

    Excellent service and result. Serge was knowledgeable and efficient!

    5

    Serge was on time and very thorough, repair was timely and very fair for pricing. Overwhelmingly positive experience, would recommend.

    5

    Great and professional service, very knowledgeable and quick! Highly recommend

    5

    The repair technician did an excellent job and was able to fix our dishwasher! We appreciated his time and attention to detail, not leaving until he was sure the job was completed.

    I was also impressed at the speed of the service. I booked a service online for the following day, but heard back within an hour that they would be able to come the same day. They arrived two hours later and completed the job with 1.5 hours.

    Highly recommend!

    5

    This was our first time using this company to do routine cleaning and maintenance of our 12 year old washer and dryer. Technician, Russ, was awesome. Price quote was given to us prior to service being done which was very affordable for us. Arrival time was great and on time, cleaning was completed and very satisfied with his work. He showed us before and after pictures and explained, in detail, what he was going to do, what he did, and allowed us provide him with any concerns, which we had none. Amazing job well done. Will definitely use this company again for future services.

    5

    Great service, saved me from an expensive replacement. Came back to help when I made mistake with the oven. Am very happy with their service

    5

    I am absolutely blown away by the service we received from Prime Service Company. Not only did my tech fix our dishwasher the same day he did everything on time and communicated so well about all the steps. I know I will be using these folks for all my appliance needs from now on!

    5

    Very happy and satisfied with their service. I called at around 9 am to request a repair service for our washer and Serge (service tech) arrived in less than an hour later. Was able to diagnose and repair our washer in about an hour as well on the same day. Price is reasonable. Highly recommended. Thank you!