HVAC reviews in Sacramento, California

Have been using since 2006 and they are still great! Alex & Kyle are very courteous and clean. Everything was explained before and after. Alex in particular is very knowledgeable about roofs as we have delicate tiles and was concerned about breaking some. All is good, he didn't break any tiles that I can see. See you guys in a couple, of years!

Owen and Corbin did a wonderful job. I scheduled a chimney cleaning on my wood stove and they went above and beyond to verify it was thoroughly cleaned. I will be happy to use them again for my next cleaning.

Jeremy was our technician. He was very professional and knowledgeable. He did a standard cleaning and informed us that a deeper cleaning could be done but with our planned use of our fireplace wasn’t necessary. He gave us a detailed report including photos and prices to take care of small maintenance issues with no pressure to have them taken care of right now (upscale) and I felt comfortable completing them myself
The price for the service was competitive and we got a discount for getting a neighbor serviced on the same day.
Thank you for a positive experience!

We were really impressed with the professionalism and quick service from the team. Bruce, Leonard, and Theodore took care of repairs on both the inside and outside of our chimney. Now our fireplace is ready to use again, and we can't wait to enjoy it!

The team was friendly and professional throughout the whole chimney cleaning process. Bruce, who worked on my chimney, took the time to answer all my questions and made sure I was comfortable with everything being done. The service was thorough, and I really appreciated the fair pricing. I’m very happy with the way my fireplace and chimney look now. I’ll definitely be using their chimney sweep services again in the future!

I highly recommend Five Star Chimney Cleaning. Patrick was professional, knowledgeable, and very helpful. He took the time to explain everything about our chimney, pointing out what might need maintenance in the future. The full chimney sweep was done thoroughly, and he made sure we understood every step of the process. Great service and friendly attitude!

Five Star Chimney Cleaning is truly excellent. After talking to a few different chimney sweep companies, this one really stood out for their honesty and professionalism from beginning to end, which was such a pleasant surprise. Leonard came out to inspect and sweep our wood-burning fireplace and later helped us pick out and install a great new gas log set. The team was straightforward, showed up on time, and offered fair prices without any hidden costs. They told us the installation might take about 6-8 weeks, and right at the 6-week mark, they called to set up the install for the following week. They were clear in their communication, punctual, and made the process very smooth. After everything was set up, we reached out again for help with adjusting the gas logs so the flames would look just right, and they came by promptly to make sure everything worked perfectly. We highly recommend this company for anyone needing chimney sweeping or fireplace services. Their work is top-notch and you won’t be disappointed!

thank you javier, you did a great job helping us pick out the best gas log set for our outdoor fireplace. and thank you bruce for explaining the conversion process, carefully preparing the fireplace interior, and setting up the new gas logs. we also appreciate how everything was left neat and tidy after the chimney sweep was done. we’re excited to enjoy our refreshed fireplace the next cool evening!

We called Five Star Chimney Cleaning when our gas fireplace in the family room stopped working right. Sometimes the flame would light and then the fireplace would just shut off. Other times, it wouldn’t even light, even though we could hear it trying to start up. javier came out to check the problem, and he was very thorough. He explained each step of what he was checking and why. my husband and i really appreciated the friendly customer service javier provided. The first fix seemed to work, but then the fireplace acted up again. leonard joined javier for a second visit, and together they carefully looked into what was still causing trouble. They found the real issue and fixed it quickly. Since then, our gas fireplace has been working perfectly. both guys were true professionals, and we’re grateful for their skills and care in keeping our home safe and comfortable.

we were very impressed with our chimney sweep service on our wood stove. bruce was friendly and explained everything he did while making sure our floors were protected during the cleaning. we would definitely recommend their team for anyone needing chimney work.

The chimney sweep team did an excellent job from start to finish. They arrived right on time and used the latest tools to give my chimney a thorough inspection. I got a detailed report right after they finished, which showed that my firebox needed to be replaced. They came back and fixed the firebox, making it look even better than before and matching the outside of the fireplace perfectly. I would highly recommend this crew to anyone in Sacramento looking for chimney services.

I called to schedule a chimney sweep and gas fireplace service since my fireplace wasn't working right. The wait for an appointment was about 1-2 weeks, which is pretty normal. Everyone I spoke to on the phone was friendly and professional. On the morning of my appointment, I got a text letting me know the technician, Leonard, was on his way. The message included Leonard’s photo, some info about his experience, my address, and even a link to track his arrival. I really appreciated that level of communication—it's something I haven't seen with other service companies. Leonard arrived with another technician. They put on shoe covers before coming inside, and we talked about the fireplace issue. They set up a large clean tarp around the work area and placed their tools on it, so everything stayed tidy. Leonard carefully checked everything, including the pilot light and thermocouple, and found that debris in the pilot assembly was the problem. They took out all the fake logs and vacuumed each one to remove soot, which I didn't expect but was really impressed by! Leonard also rearranged the logs to help with better airflow and to keep debris away from the pilot opening. After finishing up, they vacuumed the tarp and cleaned around the fireplace—there was no mess left behind at all, which is amazing since fireplaces can get pretty dirty. Both technicians were professional, courteous, and took pride in their work. In the past, I've had trouble with other chimney sweep companies—missed appointments, hard to schedule, messy work—but this team really stood out. I will definitely use them again for any chimney or fireplace needs and recommend them to others.

After reaching out to several chimney cleaning companies in Sacramento, Theodore from Five Star Chimney Cleaning was the only one who responded quickly. It's rare to find someone as professional, friendly, and committed to their work these days. Theodore did a complete inspection of my chimney and provided a detailed explanation of the condition, along with helpful recommendations for future maintenance and improvements. I plan to use their services for all my chimney cleaning and repairs from now on.

This chimney sweep company is truly impressive! My home is over a century old, and thanks to their deep expertise and skills, my chimney and fireplace are in top shape for relaxing, cozy nights by the fire. Just this morning, Leonard from their team came out to inspect and sweep my chimney. Leonard did an outstanding job—now everything is spotless and ready for another season of use. If you have any concerns about your chimney or fireplace, I highly recommend giving them a call. Their professionalism, reliability, and dedication are outstanding. A+ service!

Bruce came by to clean and inspect our chimney and fireplace. He really knew his stuff and was very friendly. He showed up earlier than expected, which was great, and handled everything professionally. Five Star Chimney Cleaning did a fantastic job making sure our chimney was clean and safe. Highly recommend their service!

we had a new double wall chimney installed. leonard and his team were really professional and easy to talk to. they explained everything clearly and kept the work area super clean. our old log walls were really tough to get through, but they handled it with no problem. they showed up right on time and finished the job as promised. they also answered all our questions about our wood stove, even though we bought it somewhere else. overall, i'm very happy with the chimney sweep service and how smoothly everything went.

leonard at the chimney sweep company came very highly recommended, so we reached out to have him check out some problems with the chimneys in our home here in sacramento. once leonard realized our chimney needed quick attention, he adjusted his schedule and came out to help us right away. we really liked that he offers two inspection options—a basic inspection at a lower price, and then, if needed, a more detailed inspection for a bit more (still very fair). it was awesome that leonard could give us a clear report after just the basic inspection. he spent extra time explaining all the possible repairs and even taught us about the codes that apply to chimney work. you can tell he really knows his stuff. we are very happy with the service and would definitely recommend this company to anyone needing chimney sweep help.

Patrick did an excellent job sweeping and cleaning my chimney. He worked quickly and finished in under two hours without any issues. Everything was left spotless, and he shared useful tips about keeping my fireplace in good shape—like which wood is best to burn and how often to get it cleaned. Patrick also showed me how to use the large cast iron insert in my basement, making sure I understood how to operate it safely. Now my home in Sacramento feels ready and safe for cozy nights by the fire. I highly recommend Five Star Chimney Cleaning for anyone needing chimney services!

We had our gas fireplace serviced today with a new gas valve and control board installation. The job turned out to be more detailed than we expected, but everything was handled very professionally. We are extremely satisfied with the chimney sweep service, especially thanks to Patrick, the technician who took care of everything. We highly recommend their chimney and fireplace services to anyone looking for reliable help.

The team arrived right on time to inspect and sweep our chimney, working carefully and paying attention to every detail. Leonard explained each step of the process clearly and shared helpful tips for keeping our chimney in good shape. Their professionalism and honest advice made me feel confident in their work. I highly recommend this company to anyone who needs reliable and experienced chimney sweep services.

I recently needed help after my dryer vent filled up with pieces of foam from a dog bed. We called in the morning and they managed to fit us into their schedule the same day. Bruce arrived right on time and did a very thorough and professional job cleaning out the vent and making sure everything was safe to use again. The service was fast and friendly. I highly recommend this chimney sweep company for anyone in Sacramento!