HVAC reviews in San Jose, California

4.8 based on 4005 reviews Back to the listing
    5

    Azam K Electrician showed up promptly and got straight to work. I assisted by clearing the area in my garage, while he handled the rest. The whole installation process was remarkably quick, taking under 60 minutes. After completion, Azam walked me through the charger placement inside the garage and explained the new fuse's location on the main panel. His professionalism, attention to cleanliness (utilizing a shop vac to tidy up), and warm demeanor made for an excellent experience. Overall, he demonstrated a winning combination of skills, courtesy, and work ethic that earned my wholehearted endorsement.

    5

    We had a very positive interaction with plumbers Derek and Alexander from Fuse. They arrived promptly and completed the job during their lunch break, ensuring timely completion. The result is excellent - we're thoroughly satisfied with the service.

    5

    Another company sent by my home warranty ended up messing with the furnace while claiming it was just a tune-up. I lost all trust in their abilities, so I asked them to stop and leave it alone. Next, I called Fuse, who sent their technician Maximo. He thoroughly tested the system, identified some issues that needed fixing, and provided quotes for both repairs and upgrades if desired. The only catch is they charge a $69 diagnostic fee, which can be applied to any future services received, seeming like a fair price for their visit and troubleshooting time.

    5

    Martin handled our asbestos duct removal before a renovation. He thoroughly explained the process beforehand, putting us at ease. On the day of the job, his team arrived promptly, worked professionally, and left the site tidy. The cost was very affordable. Martin's service is highly recommended; we'd definitely hire them again for similar work.

    5

    Had a Tesla universal charger installed. Max did a great job and arrived on time. Communication was excellent and he handled the process professionally. Paid extra for the permit, but hopefully it will be worth it in the end.

    5

    The technician thoroughly inspected both the water heater and furnace, ensuring no leaks were present. He identified issues with the piping and wiring, which weren't up to code, and found a missing sediment trap. The proposed fix was to re-pipe and install the trap, with a total quote of $450. The service was professional and the cost was fair. I'm satisfied with the provider's trustworthiness, especially for future HVAC needs.

    5

    The technician arrived promptly to diagnose the issue with my air unit during hot weeks, showing understanding of my HOA's regulations. He worked efficiently, returning soon after with necessary parts for repair. The fix was done professionally, but I initially suspected that airflow had changed due to a new filter installed - it turned out to be too high for the system. After switching to a more suitable filter, everything is working fine again. Overall, the service was prompt, professional, and at a reasonable cost.

    5

    I've been dealing with health issues that make extreme temperatures unbearable. One particularly harsh morning, my heater stopped working, so I called Fuse for help. They sent a top-notch technician who brought the replacement part needed for my furnace - it's refreshing to see a company take care of their customers' needs without leaving anything to chance. Unlike many HVAC companies, which often recommend replacing the entire heating system, Fuse chose to repair what was broken instead. I appreciate their honesty and professionalism. This experience has left me feeling confident in Fuse's ability to deliver trustworthy service, making them my go-to choice for all my HVAC needs.

    5

    I had a great experience with FUSE for both electrical and plumbing services. The technician who came out to assess and fix our issues was extremely efficient and professional. He took the time to understand our specific situation, which involved a significant accident that caused damage to multiple areas of the house.

    The scope of work was extensive, but he tackled each task with ease and expertise. He had to navigate complex repairs, including carving around damaged structures to get the job done right. His attention to detail was impressive, and he took the time to explain what needed to be done to ensure we understood the process.

    Throughout the entire ordeal, Mario was incredibly responsive, patient, and communicative. He worked with us to resolve each issue, even when it involved multiple returns to address related problems. His skills and knowledge were top-notch, and his willingness to problem-solve and adapt was impressive. We're very satisfied with the outcome and appreciate the excellent support we received during this challenging time.

    1

    I hired Fuse to install a new HVAC system in my office building, but the experience was disastrous. Their operation is disorganized, with an air of chaos that made dealing with them incredibly frustrating. The initial inspection was botched due to Gene's tardiness; he failed to notify us that he'd be late, forcing us to reschedule for the next day. To make matters worse, Melanie forgot to add our installation to her schedule despite Gene's assurance that she had done so. Just before the scheduled installation, they called to reveal a critical oversight: they hadn't obtained the correct type of building permit. This incompetence and lack of professionalism should serve as a warning to potential customers. Be wary of their apologetic exterior; it rings hollow.

    5

    I had a non-functional heating unit until I called FUSE in the morning, when they booked an appointment for that afternoon. April, the scheduler, was pleasant and cooperative. Technician Elijah arrived promptly, was well-informed, and efficient. He quickly diagnosed and resolved issues with my Nest thermostat wiring and also checked my AC unit. Overall, a great experience, thanks to Elijah's expertise and professionalism.

    5

    Had a solid experience with Fuse Service. They swapped out my old furnace for a new four-zone ductless mini split system.

    The initial estimate was done two weeks ago, and I saw the project coordinator on Monday. By Wednesday, they started installation, and I had cool air coming in by Friday afternoon.

    Vlad and his team were clear about what they were doing, left the area clean each day as they finished up. The result looks seamless, like it's been there all along. They really deliver on their heat pump upgrade claim.

    5

    I recently had the team led by Kirill install my water heater, and they did a great job - everything was done to the correct specifications and left the area clean.

    My HVAC issue was resolved quickly, with someone arriving within 12 hours. Kosta was exceptional, providing detailed explanations of the work and discussing various options. His professionalism, thoroughness, and kindness made the experience positive. The prices seemed fair too. I'd definitely recommend Fuse for their prompt and competent service.

    5

    They do great work on old HVAC systems, fixing them up even after 20+ years. Elijah, the guy in charge, is super nice and knows his stuff really well.

    3

    The technician showed up and did an okay job adjusting the wiring for my heat and fan, which made it work better now. However, his arrival wasn't exactly welcoming - when I opened the door, he just walked in without saying hello or asking where the furnace was. Luckily, he soon realized his mistake and followed me to locate it. The customer service team left a good impression, but his initial indifference raised some concerns for me.

    5

    We'd been waiting 15 years for our York AC to give up the ghost, and it finally did – leaving us sweltering in a heatwave that had our kids melting like the Wicked Witch of the West every single day. Desperate for relief, we started scouring the market for quotes, and a buddy tipped us off about Fuse.

    They responded promptly with a fair price tag, their estimator showed up bang on time, and gave us a no-nonsense breakdown of what we'd be shelling out upfront – no hidden surprises or 'just-in-case' extras to worry about. In contrast, other companies we looked at were like magicians – making stuff disappear mid-conversation.

    Before the installation day, Fuse sent friendly reminders and helpful tips on how to prep, so we didn't have to wing it. On the big day itself, their crew rolled up right on schedule, laid down some protective gear in the hallway, and made sure not to leave a trail of destruction in their wake – they even tidied up afterwards.

    The techs themselves were consummate professionals, taking their sweet time over the installation and making sure every last detail was done to the book. They took questions patiently, walked us through what they'd done, how it all worked, and answered our queries without a hint of condescension. Not only that – they didn't budge on payment terms either.

    All in all, I'm spot-on impressed with Fuse – they've earned their place as the go-to HVAC crew for me and my family. We'll be back – mark my words!

    5

    Christian Lopez from IRBIS exceeded our expectations in every way. From his punctual arrival to his thorough knowledge of the system, he worked efficiently and effectively, ensuring our heating is now working perfectly. This service stood out as one of the best experiences we've had with the company.

    5

    Umed delivered exceptional work. Punctual arrival, pleasant demeanor, and professionalism made a great impression. He efficiently identified the plumbing issue, even venturing into the crawl space, and completed the job quickly. The level of care and attention shown was impressive.

    5

    We hired a pre-season inspection for our furnace and were worried about surface rust on the exterior due to last winter's water leak. Christian Lopez, the technician, walked us through his tests, providing clear explanations for each step. He also shared photos of the interior of the furnace, pointing out any issues he found. His professionalism and patience put me at ease. I was thoroughly satisfied with the inspection and impressed by the attention to detail shown by Christian Lopez.

    5

    Alonso from IRBIS did a great job during my recent maintenance visit for my heat pump system, which they installed a few years ago. He arrived early, which was a pleasant surprise - he even warned me beforehand so it wasn't a shock. It's not often that a technician shows up on time. Alonso explained what would be done during the maintenance and did a thorough job. My condenser coils are now spotless. When I mentioned an issue with my heat pump freezing in winter, he suggested calling back in winter to discuss further. He advised checking pressures in cold weather as a potential cause. Overall, I was extremely pleased with the experience.

    5

    We were blown away by IRBIS's rapid response to our emergency AC service call after a power surge damaged our unit. Eduardo arrived an hour ahead of schedule, which was greatly appreciated. He presented himself professionally, was knowledgeable about his work, and gave us clear, honest advice that put us at ease right away. We're extremely grateful for the assistance we received and feel confident in IRBIS's ability to handle our AC repairs and maintenance needs moving forward.