HVAC reviews in San Jose, California

Had an outstanding experience with plumber Umed Erbekov from IRBIS Air Plumbing Electrical. A recent issue with a leaky upstairs toilet left us with water damage on our first-floor ceiling. After getting quotes from several other contractors, including one that was extremely pricey, I sought additional opinions.

I found IRBIS through the City of Sunnyvale's approved contractor list and am thrilled with my decision. Scheduling was seamless – I received a text confirmation and tracking link for Umed, who arrived promptly and on time.

Umed approached our home with care, particularly since we have white carpet upstairs. He thoroughly evaluated the situation and presented three repair options, outlining their pros, cons, and warranty terms. After careful consideration, I chose the most cost-effective long-term solution, even though it was more expensive than the other options.

Umed worked efficiently and diligently, taking great care with his work. He connected us with a reputable remediation company (FloodDry) that seems promising for water damage cleanup. Our positive experience has led us to schedule Umed again to tackle another issue – this time, a leak in our water meter.

I wholeheartedly endorse Umed Erbekov and IRBIS Air Plumbing Electrical to anyone in the South Bay area seeking trustworthy, skilled, and reliable plumbing services.

We narrowed our options to one company after reviewing quotes from eight other firms, speaking with them, presenting our needs, and getting recommendations. In the end, we chose IRBIS for HVAC and water heater replacement.

IRBIS stood out because they thoroughly assessed our current system and explained their approach in detail. Their on-site representative, Tim, was a standout - professional, knowledgeable, and able to tailor his suggestions to our specific requirements.

He presented options with varying performance levels and offered practical advice based on local regulations. Throughout the process, he was responsive, honest, and open to any questions we had. The company's organization was impressive, with clear lines of communication between teams handling rebates, permits, warranties, quotes, installations, and more.

The entire process, from signing the contract to payment and installation, wrapped up in just one week. We were pleased with the final result, thanks to Jose and his partner, who worked hard on the installation.

One nice touch was the post-installation overview and documentation provided by the installer. Overall, we were satisfied with our experience and would recommend IRBIS for their comprehensive service.

I was weighing my options between IRBIS and a rival company for a heat pump HVAC system. Before making a purchase, when I inquired about quotes from both companies, IRBIS responded promptly within minutes, whereas their competitor completely ignored my multiple attempts to reach them. IRBIS gave me a month's notice before installation and provided clear instructions on financing options. They followed up a couple of weeks later with an update, informing me that there had been a cancellation and offering me a new install date for the upcoming Monday. I accepted, and they showed up exactly as scheduled. The entire replacement/install process took only two days. A minor issue arose overnight, prompting me to call the office. They sent their team back within hours and quickly diagnosed the problem – it turned out that my breaker panel had a loose connection. They replaced the switch on the spot, leaving me good to go. Their cleanup was thorough, with only a few small pieces of metal left behind near my driveway. The company handled rebate applications and photo submissions efficiently.

The only drawback is that Carrier, IRBIS's brand partner, has a closed system API limiting variable speed control using third-party thermostats. I've found the Midea proprietary thermostat to be clunky and the app subpar despite its support for variable speed control.

Khaled arrived promptly on the scheduled day, meeting our tight deadline. He clearly outlined the alternatives and costs. Air Sharks demonstrated flexibility with scheduling and completed the new furnace installation efficiently.

Air Shark delivered a seamless experience from start to finish. Their staff was knowledgeable, responsive, and efficient. They addressed every question thoroughly and in a timely manner. Without hesitation, I highly recommend Air Shark for those looking to install heat pump AC systems.

I hired Air Sharks to give my old units a tune-up, but they were much older than 40 years - I knew replacement was inevitable. The team arrived prepared and did a great job replacing the four units (two ACs and two heaters) upstairs and downstairs. Their work is top-notch. For the price, it's an incredible value. I'd definitely recommend them to anyone in need of AC or heater repairs; you won't regret it if you choose them over others!

I recently had my Lennox HVAC system serviced by Air Sharks, a company that has far surpassed my previous experience with another vendor. The main difference was their exceptional customer service, which made all the difference.

In contrast to my old installer, who was competent but unresponsive and condescending, Air Sharks was a breath of fresh air. From the moment I scheduled the appointment, their communication was prompt and respectful. They used online channels to keep me informed, sending timely reminders and updates via email and text.

The technician, Hugo, was also noteworthy for his politeness, friendliness, and professionalism. He took the time to explain each step of the tune-up in simple terms, making sure I understood what he was doing. He even documented every instrument reading with photos, which I appreciated having as a record. What struck me most was that Hugo never made me feel like an inconvenience or that my questions were too basic – he was patient and took the time to address them.

The tune-up itself felt well-paced, neither rushed nor delayed. Hugo's attention to detail was impressive, from wearing booties before stepping on my carpet to ensuring everything was done correctly. These small gestures added up to a superior experience, one that left me feeling educated and entertained during the process.

What impressed me most, however, was how much I enjoyed working with Hugo. He made me feel at ease, which is no easy feat when dealing with unfamiliar systems and equipment. Overall, I'm thrilled to have chosen Air Sharks for this year's tune-up and look forward to continuing our relationship in the years to come.

I spent considerable time researching replacement options for my outdated AC unit, and after contacting several companies, Air Sharks stood out as the most reliable and competitively priced choice. Their professionalism was evident throughout the process. Unfortunately, our initial assessment required additional work on the furnace, AC, and duct system, which added to the complexity but didn't deter their efforts to complete the job efficiently.

The team's thoroughness and attention to detail were reassuring, providing a sense of confidence in our decision. Overall, we felt well-prepared for the undertaking, thanks to Air Sharks' expertise.

I recently hired Air Sharks for heater and air conditioner replacement, and had a very positive experience. Their employees were extremely professional and well-trained, which made a huge difference in the quality of service. I'm grateful for the work they did, and would highly recommend them to anyone looking for reliable replacements - their team truly delivered an excellent result.

I've been paying for services from this company for over two years and have been let down by the complete lack of support. The issue started in December when a technician worked on it, but after he left, the system stopped working again. I managed to get it running temporarily, but it's now just blowing air - no warm or cold heat - and my house is freezing.

They told me they'd made an "improvement", but that was clearly a lie. When I requested help with my appointment, which was booked for Monday after they couldn't fit me in on the weekend, I had to call them after 6 pm on Friday. They didn't respond until then, and when I expressed frustration about having to wait during winter, being left without heat despite having a service contract is just unacceptable.

To make matters worse, last year's technician did an excellent job and recommended a filter system for better air quality. He said someone from the office would follow up with me, but that never happened.

This level of unreliability and lack of follow-through isn't something I'd recommend to others. Since then, I've reached out to another company and they're sending someone over today on a Saturday, despite my call after 7 pm on Friday. If their service is reliable, I'll update this review with their name.

Air Sharks delivered top-notch service from start to finish. Khaled led a seamless experience, while Carlos, Ronald, and another Carlos were incredibly helpful. Throughout the 5-day project, their communication kept everyone informed. The end result is exactly what I needed - my kids and I love our new AC system, and we're grateful for Air Sharks' professionalism.

Air Sharks installed a new heat pump system at my place and did a great job. The team I interacted with - from the office to the installation crew and project manager - were all super responsive and courteous. The technicians were friendly and left the site tidy every day.

The crew from Air Sharks was fantastic - kept us informed throughout the process. They worked efficiently and completed the job on schedule. Elizabeth, in particular, was extremely knowledgeable about the older unit, providing valuable insights and suggestions for our newer one.

We received a mailer for heating and cooling services, having shopped around for competitive pricing. After reviewing three bids from different companies, Air Sharks offered the best value. Their representative, Khalid Alsaka, visited our home and was friendly, knowledgeable, and professional. He explained everything in detail, putting us at ease without any pressure to make a purchase.

On installation day, we met Talal Skeik, who brought his team of workers. They exceeded our expectations with their professionalism, accuracy, and efficiency. The entire process was completed within one day, from start to finish. Their work was outstanding and impressed us greatly. I would highly recommend Air Sharks for any HVAC needs.

I recently had a fantastic experience with Air Sharks for my home's new heat pump installation. The two installers, Javier, did an impeccable job ensuring everything was done to perfection. Throughout the process, I worked closely with Talal, Hugo, and Rudy, who were consistently professional, responsive, and assisted me with all my queries.

I wholeheartedly endorse Air Sharks - they did an outstanding job replacing our AC and furnace units. Special thanks to Elizabeth, Xander, Arturo, and Baldo for their exceptional service and expertise; the entire team showed remarkable professionalism throughout.

We were extremely pleased with the service provided by Air Sharks. The urgency of our situation - a leak in the attic due to the AC unit - was met promptly, as someone arrived within 30 minutes. A quick diagnosis revealed a clogged condensate drain line, which they efficiently cleaned and got the AC unit operational again shortly after. Their rapid response and expertise earned our full endorsement.

Air Sharks provided excellent service from start to finish. The staff were responsive, informed, and courteous throughout every stage of the process. Their professionalism and helpful nature earned my complete satisfaction.

We had Air Sharks install a Daiken Heat Pump over a year ago, which they did impeccably. The work was thorough and we're thoroughly enjoying it. Their service person, Xander, recently visited for maintenance and easily resolved a minor issue with the blower's resonance. Overall, a fantastic experience from start to finish - highly recommended.

I recently hired Air Shark for some urgent work and was pleasantly surprised by their efficiency and professionalism. They arrived promptly and completed the task with expertise, replacing my pressure switches in a timely manner. In an industry plagued by inconsistent service, Air Shark stands out as reliable and trustworthy – I highly recommend them.

About a year ago, I had my old gas furnace removed by the Air Sharks and replaced with a Daikin Fit heat pump. Rene arrived to give an estimate that was competitive, and he was pleasant and transparent without trying to push any hard sells. He also kept me informed throughout the process.

The installation itself took only about a day, which was faster than I expected. The crew consisted of professionals who were friendly and courteous, with one technician named Ubaldo showing particular expertise in his work. Once it was done, Air Sharks arranged for necessary inspections and helped me navigate local rebates. They also threw in a year's worth of their service plan, which includes regular check-ups.

In a recent maintenance visit by technician Xander, I was pleased to find him friendly and responsive to my concerns. While the quoted price for a replacement filter might have seemed steep at first, Air Sharks accommodated me without issue when I opted to purchase filters myself and use them in place of theirs. Overall, I've been very satisfied with the service from the Air Sharks.