HVAC reviews in San Jose, California

Excellent service from start to finish! Kevin quickly identified the issue with my furnace's rattling noise and fixed the problem in under 30 minutes. It turned out to be a simple metal flap that was the cause - not the blower itself. I'm impressed by Kevin's prompt attention to the matter, his professionalism, and overall work quality. From initial phone call to final completion, the whole process took less than an hour, which is truly impressive. Thanks again, Kevin.

The technician who inspected my furnace and thermostat was thorough and provided useful advice. Almaz Shamsharbek was professional, attentive, and made good recommendations.

I recently had a great experience with IRBIS, thanks in large part to their technician, who did an excellent job diagnosing the issue with my air conditioning unit. It turned out that the compressor on the roof was simply not turned on - surprising given how often I've used it! The tech took the time to run full diagnostics and explain everything clearly, even answering all my questions patiently. His professionalism and friendly demeanor really stood out. The IRBIS customer service team was also easy to work with; I highly recommend them.

IRBIS installed my AC two years ago and did a fantastic job. When the fuse blew again recently, they fixed it without charging me - that was really great of them. I've now signed up for their regular maintenance service, where Christin handled everything with professionalism and explained every detail during the first visit.

I had a great experience with Irbis replacing my AC and furnace, thanks to Santiago Corona and Jose Cabrera's professionalism. They showed respect by covering their shoes before entering our home and left it spotless after the installation. Their attention to detail and courtesy made for a seamless process. Highly recommended!

Excellent work! They truly deliver, outdoing expectations in every way.

We recently replaced our old water heater with a bigger, more efficient heat pump unit. The experience with IRBIS was great from start to finish. The installer arrived on time, was polite and assisted with the installation. They also provided top-notch support in maximizing rebates and handling the logistics. Communication was always prompt and clear. Overall, I'm very satisfied with the service and would certainly recommend IRBIS to others.

IRBIS replaced our outdated gas furnace with a heat pump and installed a Carrier air conditioner unit. The service was top-notch from start to finish.

From the initial estimate to explaining the installation process, they were clear and concise. Coordinating permits and rebates with the city was also handled efficiently.

The actual work went off without a hitch. Christian Palomino and Laki managed the job over three days, staying on schedule despite some unexpected setbacks - one of their crew members had to leave early due to another job.

One significant challenge was drilling through our concrete foundation for the condensate drain. What impressed me was how diligently they worked, even putting in extra hours until 10 pm on the final day to complete it right.

I'm confident that the final inspection will go smoothly, given how well everything has been handled so far.

I highly recommend Irbis for their reliable service. Christian showed up promptly to fix an issue in my crawl space - a faulty duct that needed attention. He conducted a thorough examination, pinpointed the problem, and completed the repair efficiently. His professionalism was evident throughout the process.

IRBIS nailed it on our home HVAC upgrade - what a fantastic job! The scope of work included:

(a) smartening up our electrical with a new SPAN panel
(b) chugging in a shiny new Carrier Air Handler + Heat Pump, and
(c) swapping out that old Rheems water heater for a 65-gallon Hybrid model, all while kicking off gas lines to make the whole house electric.

Raymond's expertise and patience were a lifesaver during estimate time - thanks, buddy! The project managers nailed scheduling and kept everything on track over those 5 busy days. Big props to Gerson and Jane!

The electrical team was rock-solid - Jamie, Eddy, Clyde, you guys are the real MVPs! And the HVAC crew? Top-notch, Rodrigo and Javier - fantastic work! Not to mention the rebates team (Santiago and Sofia) who made sure we got our money back.

All in all, I'm stoked with how this project turned out. If you're due for a home upgrade, look no further than IRBIS - they truly deliver!

Irbis Heating and Plumbing installed a heat pump HVAC system, replacing my old gas furnace and electric AC after 21 years. Out of four options, they presented the best value and professionalism. They handled all necessary paperwork for rebates worth around $5500.

The new system is significantly quieter, with a smooth installation process. The technicians were thorough, professional, and pleasant to have around - answering all our questions as they worked. I'm pleased to endorse Irbis Heating and Plumbing, having been impressed by their service.

Eduardo handled a difficult tenant with kindness, keeping a potentially volatile situation under control. He then efficiently replaced the faulty furnace part. I appreciate IRBIS's prompt service and high level of expertise. Their professionalism is impressive, making them a trustworthy choice for any home services need.

Here's a rewritten version of the review:

I recently completed a significant renovation project at my home - asbestos removal, a new heat pump installation, and ductwork upgrade. Pablo and Jacobo delivered exceptional work over 4-5 days. I appreciated their professionalism, cleanliness, and communication skills. They were respectful, offered alternative solutions, and listened to my concerns.

The service was also smooth from start to finish with constant support throughout the process. In comparison to other major HVAC companies in Bay Area, Irbis offered competitive pricing without compromising on quality. Overall, a great experience!

Had a great interaction with the service team. Tech Andy arrived within the promised time frame and demonstrated thorough knowledge of his work. He was courteous and efficient, making for a very satisfying experience that I would definitely recommend.

We were blown away by how overwhelming the process was when we decided to switch from gas furnace/AC to a central heat pump. With so many options, it was impossible to know where to start. That's why we trusted our brother-in-law's IRBIS experience and reached out for help.

The initial consultation with Tim was incredibly valuable - he broke down the pros and cons of each system without trying to push us towards anything specific. He took the time to explain even the most expensive option, making sure we were fully informed. His honesty and transparency put our minds at ease and earned him our trust.

IRBIS's quote stood out from everything we'd researched online. What really sealed the deal was knowing that Tim had a deep understanding of their products and wasn't just trying to sell us something. A conversation with someone who truly knows what they're talking about makes all the difference.

The installation, led by Dmitri and Jose, was nothing short of impressive. They took great care to ensure our home was protected throughout the process - it's clear they take pride in their work. The attention to detail and organization were top-notch, making the entire experience seamless.

Our transition to 100% electric was a significant one, and we wanted to make sure everything was handled correctly. It's essential to notify your utility company to officially switch off gas services; otherwise, you'll continue to be charged a minimum fee - in our case, $45+/mo. Thankfully, Bruno helped us navigate the rebate process, which can be confusing even for someone like me who loves paperwork (I'm actually terrible at it!).

Bruno's guidance was invaluable, and his patience and kindness were evident throughout the entire ordeal. He uncovered far more rebates than we could have ever found on our own, making the whole experience worthwhile.

In a world where contractor horror stories are all too common, IRBIS stands out as an exception. Their commitment to delivering exceptional service is why they've earned so many 5-star reviews - and for good reason.

The company's installation of new ductwork in my crawl space was subpar and didn't meet basic safety standards. The ducts were left on the ground, which is a recipe for damage, moisture issues, and pest infestations. I even have photos from a reputable plumbing/duct company showing the ducts exposed like this.

Apparently, animals found the unsecured ducts too appealing to chew through, causing further damage. What's more, I've got a voicemail from the original technician, Christian, admitting he couldn't properly secure the ducts due to space constraints and ended up leaving them vulnerable.

Despite all this, the company is dodging responsibility, claiming the work passed city inspection at the time. That's just not good enough - a city inspector didn't even bother to check the crawl space, so their lack of oversight can't be used as an excuse for shoddy workmanship.

I had a positive experience with Irbis for my heat pump installation. The technicians were knowledgeable and professional, displaying a clear understanding of their craft. They treated my property with care, laying down floor protection and leaving everything spotless before departing. Their help made the rebate process more manageable and straightforward.

We had a great experience with Irbis HVAC. They conducted a thorough inspection of our system, sharing photos and explaining how each component worked. The issue in the ductwork was pinpointed quickly, with pictures provided so we could see for ourselves.

In contrast to our previous vendor, Irbis offered an honest estimate with multiple options and even accommodated discounts. Christian stood out as a key contact - responsive, knowledgeable, and efficient in scheduling.

As winter arrived, my heating system failed for the first time since April. Frustrated with options, I chose IRBIS due to their strong reputation online. My technician, Jonathan Camargo, delivered exceptional service. Pre-appointment communication was spot on. When he diagnosed the issue, he walked me through his findings - including visuals and videos - and outlined the repair and maintenance plans. I appreciated the efficiency of his approach. What impressed me most was that despite his busy schedule, Jonathan managed to fit in the repairs within a day.

I'm still reeling from the incredible experience I had with Jose, Oscar, and their team. Their professionalism and expertise left me speechless - I don't have words to express my gratitude.

From start to finish, they walked me through every step of the upgrade process, ensuring I understood how to use my new A/C unit before it was even installed. The attention to detail was impressive, and I was particularly impressed by how much debris they cleared from replacing my old unit - it was a huge amount! They even took the time to vacuum my garage.

I'd give them more than 5 stars if I could. Their dedication to delivering an exceptional service is unparalleled. Jose, Oscar, Raymond, and Bruno all worked tirelessly to ensure this project met my expectations, and I'm forever grateful.

Raymond took the time to explain every aspect of the project, answering all my questions with clarity and patience. His customer service was top-notch. Meanwhile, Bruno handled the financial side with ease, responding promptly to my emails and texts. He was a pleasure to work with and made the process seamless.

Overall, I'm blown away by the entire team's commitment to excellence. If you're looking for a company that truly cares about its customers, look no further.

Irbis got everything right - scheduling, comms, reminders, staff service, and cleanup were spot on. They explained the operation clearly. It's clear why they're top choice for HVAC work.