Appliance Repair reviews in Santa Rosa, California

Dave was great. He answered my call right away and was over the same day to look at my broken fridge. He determined it wasn't fixable and even helped pick out a new one online. I highly recommend him:)

Dave is the man!!! I have been in the trades / service world for a long time and I can testify that Dave "get's it". He listens, offers advice and definately has the knowledge. He could have been lilke other service provders and want to talk money right off the bat, he did not even though I offered to pay for his help over the phone. I will never call anyone else. Call Dave!

Jeff orchestrated with my range company for parts. Ken, came out and he was very thorough, informative and explained a lot. He was very careful and thorough. I would definitely have them come out again and highly recommend them!

Service was too slow to come out and then the repair was going to take too long. Tech was fine

Ken and Jeff were prompt, friendly and knowledgeable about all appliances. Ken explained everything he was testing and why he had to.
Jeff called within an hour after Ken had left the house to let us know parts had been ordered.
I highly recommend Gold Ridge Appliances!

J.W. was great. He came out promptly and finished the work. Reasonable price. A job done well. I will call them again.

Our LG washer was taking a long time to finish a load of laundry. I was able to make an appointment with Gold Ridge Appliance the same day due to a cancellation though they had time available the following day as well. Kenn came out and did a great job of assessing the problem, cleaning sediment filters, checking water flow through the different water hoses & valves. He said one of the water valves wasn’t working as well as it should. The water flow had improved after cleaning the filters and replacing one of them. He gave me the option of ordering a new water valve unit now or doing a wait & see. I opted for the latter. He took note of the model number so if I decide to replace the valve unit he can easily order it. I appreciated his honesty and his knowledge of the potential causes of the problem. I enjoyed talking with him and he was very patient with all my questions. He gave me some useful tips to keep the machine in good working order. The cost of the visit was very reasonable. I am very satisfied with their service and I would definitely call Gold Ridge Appliance again if we have any future major appliance problems.

Update-We ended up ordering the water valve unit. Ken came out and installed it in no time and checked to make sure it was working well. It solved the problem—laundry is taking the regular amount of time. Thank you Kenn and Gold Ridge Appliance!

Would definitely recommend Gold Ridge Appliance Repair. On time, friendly service tech.
Understood what was needed before they arrived so brought the parts thought would be needed. Repaired and works perfectly!
Thank You!

Gold Ridge sent Ken out to diagnose a gas dryer that wouldn’t heat. They kept us informed about his expected arrival time. He was a great communicator and solved the problem. I wouldn’t hesitate to call them again.

Kenn was prompt and easy to talk to. He immediately identified the problem and talked us through all our options. We felt very comfortable with his diagnosis and prices. A wonderful appliance person and all around good guy. High recommend

Excellent friendly service and great price. Would definitely recommend.

Called Friday late, made an appointment Monday, technician Kenn arrived early, diagnosed issue quickly, had replacement part on his service vehicle. Since one visit was required the house call fee $$ was removed from the total bill. Great customer service.
Professional, timely, knowledgeable! Can’t thank Gold Ridge appliance enough since Christmas Eve is tomorrow! Would recommend highly! 5 Stars

Great service.I emailed with a question I got a call back right away from Jeff ,had a services man, John come and diagnose the problem the next day.John was on the phone with a co worker who was trying to find the best price for the parts before he gave me a quote(He found a better price after looking a bit ) parts were ordered and John was back in a few days to repair my washing machine. Nice friendly service. The repair time took a little less than anticipated,and the labor cost was adjusted down. Fair prices, friendly,prompt ! Great experience. Thank you Gold Ridge appliance repair.

Great customer service!
Kenn, the repair guy was excellent!
Would heartily recommend them for appliance repair.

Jeff was able to fit us in today. John, our technician, arrived in a timely manner, communicated the rate clearly, and got right to work. Our corgi tried to help but left it up to the professional when the power tools came out. John finished the job in the time he estimated and was both professional and personable. Very happy with our service. We will be using Golden Ridge Appliances again for sure.

Fast and efficient. Was able to get in contact and get a appointment the next day. They were able to tell me what was wrong and try to get my need met asap. Prices were reasonable, but was glad on how the repair guy was trying to find a way to fix my machine cheaper and done the correct way.

On time! Yes! Practical solutions that we never anticipated! Super quick and fairly priced. Thanks

Fast,friendly and professional!! If the need arises I will definitely use Gold Ridge again!

Quick replacement of our oven/stove. Professional customer service. We appreciate the no-nonsense help!

Jeff is always great to work with! And very reliable. Thank you Jeff for all of the hard work you do for NOI Property Management!

Ken was very professional. He figured out how to make it all work out, And was very friendly. I found the whole experience to be very positive. If I need you guys, I would definitely call you again.