Appliance Repair reviews in Santa Rosa, California

Jeff did a great job fixing my oven. Very efficient , courteous and a fair price.

Timely, efficient and solved the problem. No hesitation to call them again if needed.

On time. Its hard to find our house. Clean and very7 professional. The owner who I spoke with on the phone was clear as to what to expect and what he his crew was able to do

A real person answers when you call, they are far cheaper than the competition, more quickly available, competent, and honest. Will be happy to stick with these guys.

I’d highly recommend Gold Ridge. They came out on short notice, installed a replacement part and diagnosed our issue in a timely and professional manner.

Fast response and repair technician showed up on time on a rainy day. Transparency surrounding the issue needed fixed was very much appreciated.

It does not get any better than having Ken come out to fix your appliance. On time, knowledgeable, friendly, quick and took the time to explain the situation. He will be who I ask for when I call back. Big thanks!

Technician evaluated 13 year old washing machine…determined that transmission needed repair…not cost effective…new washer needed at some point…excellent service

I had a great experience with Gold Ridge Appliance Repair! From start to finish, the service was prompt, professional, and completely hassle-free. They were clear and upfront about pricing before any work was done, which I really appreciated. The technician was friendly, knowledgeable, and took the time to explain what was going on with our gas oven. They diagnosed the problem quickly and had it fully repaired in no time. It’s rare to find service this efficient and trustworthy these days. Highly recommend Gold Ridge Appliance Repair to anyone needing fast and reliable help!

Same day service. Both Jeff’s explained everything and were very patient in troubleshooting on the phone and at the house. 100% recommend and will use again!!

Ken came over for the initial assessment and figured out the problem and ordered some parts. He came back a few days later with the parts and my stove-top is working again. Thank you!

My experience was really good very friendly repair man, honest and reliable professional. I got the parts as promised and have a working appliance.

The gentleman was so nice, respectful and knowledgeable. He explained to me what might be the cause of the failure in the ice maker and the stove. He said he will get back to me when new parts are purchased

Your representatives are extremely pleasant and always do their jobs well. I am glad that I discovered Gold Ridge because I feel I can depend on you now and in the future as you do the things that I can't do. I am grateful for your help.

Very helpful technicians in problem solving potential issues with my laundry unit. Helped sort out pros and cons of repair vs replacement. Going with repair for now. If it isn’t the necessary fix, my money will be returned to me. Can’t beat that!

A simple adjustment was needed, and JW was in and out of my house in 5 minutes. Jeff in the office just called me, and we made arrangement for a followup visit sometime soon. Highest recommendations to Gold Star Appliance Repair!

Timely. Clear with the issue AND expressed, if I could live with it, it’s fine. No attempt to say the issue must be fixed, seemed pretty honest. Highly recommend.

Jeff helped me navigate my insurance company’s nonsense with patience and a sense of humor. The two clean and well dressed repair guys that came to my house were friendly and professional. They not only took the time to explain my washer’s issues, but explained possible next steps. Gold Ridge Appliance Repair is now my go to appliance repair company. I am very impressed.

Jeff and team were very professional. I got an initial appointment very quickly and the part came fast. The issue was resolved and I’m so relieved I didn’t have to buy for a washer!

Gave a thorough inspection of my washer and his evaluation was that repairs required would postpone the inevitable. Better solution would be to replace the unit and offered suggestions regarding what to look for in a new machine.

Knowledgeable, personable, efficient, timely, and reasonably priced. Solved the problem. Ken has my highest recommendation. We’ll use Gold Ridge again for any appliance repair we need in the future.