Reviews of local pros in Temecula, California
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The technician from Mr. Appliance showed up very quickly to fix our refrigeration unit, which is critical to our operations, was very courteous and provided some helpful hints on how to prolong the functionality of our equipment. Excellent service!
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"We’ve had a fantastic experience with MR Appliance! Their customer service is top-notch, and Sean, in particular, has been incredibly attentive to our needs. He consistently goes above and beyond to ensure that all our school equipment is running smoothly, minimizing disruptions in our kitchens. They can get very busy, so it’s best to call right away—but even when their schedule is packed, they always manage to carve out time to help us as soon as they’re available. Reliable, efficient, and always friendly—highly recommend MR Appliance for their outstanding service and commitment!"
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I am writing this review to let the publi c know of our organizations experience with using Mr Appliance Services. We are a Camp that has a large Commercial Kitchen with many different Appliances. We have been using this company for years and they always meet or exceed our expections when servicing our equiptment. In emergencies they always respond quickly. We have successfully used this service company.for years..They always fix our problems. Great Service.
Ron Sabala
Site Manager
Camp Skyland Ranch -
Wendy and Sean are great to work with. They always have helped us when we are in need. We have been using Mr Appliance for over 15 years and it's a great company!
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I had the pleasure of Martree coming out from Mr Appliance for an ice maker issue. From the moment he arrived, Martree was professional, courteous, and incredibly knowledgeable. He didn't try to upsell me on unnecessary repairs, which I really appreciated. He even gave me some tips on how to maintain my ice maker to prevent future issues. I highly recommend Mr Appliance, and do ask for Martree for your technician.
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Our technician was very polite and knowledgeable. He was able to fix our problem quickly and educated us on the issue. Would recommend!! They are trained in Thermador appliances which is what we have!
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So glad to find this awesome repair company. I was wary because of previous reviews but found out there is a new owner. So I took a chance and am glad I did! The tech was really sharp and saved me a lot of money by fixing my dishwasher-it just needed an inexpensive part. He arrived the next day.Installed it and all went smoothly. The cost was fair, and he left my kitchen as clean as he found it. I highly recommend.
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Timely service, very courteous, made sure everything was good before leaving. Great service.
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Thank you for coming out on short notice . Technician was very knowledgeable of the problem. Took parts and pieces out and put it back together . As well as cleaned up after himself.
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This company I’ve worked with for over 20 years. They have always been quick to respond and handle our jobs professionally. They also work great with tenants and respect their privacy while on the property.
Wendy, it’s absolutely Amazing to work with she always answers and response quickly, she’s friendly and very thorough. She has great follow up and definitely makes this company shine. Thank you for everything over the years. -
The serviceman called ahead, arrived when expected, explained the problem with my washer, obtained the part needed, replaced and removed the broken part, and was professional and courteous.
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It’s so hard to find a trustworthy and reputable home repair company. I’m so glad we found Mr Appliance. Not only did they fix our dryer, but they took the time to educate us on what was going on and they were both friendly and professional. Two thumbs up and ten stars for Mr Appliance and our technician, Chris. While we hope nothing ever goes wrong with any of our appliances, if something does then we can rest assured that Mr. Appliance will be there to help!
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Great service! There service tech John was very informative and helpful. Would recommend for your application needs.
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Very professional, knowledgeable tech. I am pleased with the results. My fridge is back! Now, I know who to call when my appliances are having troubles.
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Sean with Mr. Appliance has been a trusted ally of my business for over 5 years now. Sean gets the job done when other tradesman can’t.
I have called Sean on multiple occasions to fix incomplete jobs left by electricians, plumbers, etc
I trust Mr Appliance.
My name is Danny and I own Which Wich in Murrieta. -
A week ago Jacob came out and repaired my washer and did an excellent job. A week later The dryer in my lower house broke. I immediately called them back and asked them to come out and diagnose it and fix the problem. He came and gave me an estimate of $680 to replace the board. That seemed extremely excessive. I spoke with the owner and he explained that the part cost $325 and that they would need to mark that up, which I understand, but then they would need to charge me an assessment fee and then a repair fee. He said the assessment to come out was 189 and then they would have to charge me for the labor to put the board on. I asked how long it would take to put the board on and he said about an hour. I told him that I felt 680 was excessive based on those figures. I explained that I had just paid them a week prior and they had done a great job and I didn’t understand why I was being charged such an excessive amount. I explained to him that I could purchase a new dryer for about $700. He said that that was not true based on my stackable washer and dryer that both would have to be replaced. The washer is working perfectly and does not need to be replaced. So I am now forced to pay for a new Dryer and his $189 diagnostic. I called him the day before he came out, which would be yesterday, and asked him what an estimate would be just worst case scenario for the most expensive board if that was broken and labor because I was trying to decide if I should just buy a new one or have them come out to repair. I was told by them that worst case scenario it would be $550. Today I told the owner about that conversation again and said that I had no problem paying 580 which I know is still excessive but since they did a good job the week before I would just go ahead and pay that. He said no. So I just paid him $189 for the diagnostic and I’m buying a new dryer. I will not use them again. I am the type of person that uses good service people over and over again, but there has to be trust. I do not feel safe or good about what went down today. I am a business owner and totally understand that they need to make money But this isn’t how you do business especially with repeat customers.
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I had them come out to diagnose our fridge. It’s a stand alone fridge connected to a stand alone freezer which I put in myself years ago. The tech told my wife he was going to have to come back with a helper to pull the fridge out and would have to charge $400 just to pull the fridge out. Luckily I was only 5-10 min away and I pulled out the fridge to make space for him (by myself in less than 90 seconds). He looked at the back for 30 min or so looking for the problem, he said hmm a lot. He came to the conclusion it was the inverter board. They wanted $399 for the repair and they might be able to get to it in a week. I found the part myself ( got it 2 days later. ) they charged me $189 for the diagnosis which I was happy to pay. Gave him cash. Changed out the board and it didn’t fix the problem. Used ChatGPT to walk me through the diagnosis (which I think the tech was using himself) and concluded the issue was something else. Replaced that part after waiting in that order and boom, fridge back up and running. I imagine if I had paid them to fix what they said they would have told me I needed another part and I would have been out another $399. Or more. I also asked about warrantee on parts and labor. It’s only 90 days he said.
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I love the online booking system. The office staff is very nice, and I appreciate them calling to discuss the problem ahead of time and having a 2 hour window. The technician, Jacob, was very friendly and discussed the best options moving forward.
All the employees I spoke with seemed to have ample time to talk and discuss. I never felt rushed or ignored.
I, also, appreciated that they had appointments next day! -
All I can say is WOW. Super easy to schedule, they arrived on time with the parts needed to fix the microwave, very fair price and super nice people to have in your home. Highly recommend.
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Jorge was awesome. He is very responsive. He accommodated me. Over all great experience and to work with.
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I have used SoCal Appliance a couple of times and they are outstanding! Jorge goes above and beyond to ensure my appliances are fixed quickly and working properly. This last time he came out and did servicing on both my washer and dryer, replacing a few parts and was done so quickly! I couldn’t recommend them more.