HVAC reviews in Vacaville, California

Edited post: Jose was our technician's name. He was very punctual, professional and honest. He took the time to find the issue. Once he found it, he had it fixed quickly. We actually had two issues, one most likely stemmed from the original install (different company) when AC was replaced 3.5 years ago. The other issue was a burnt out part. We really appreciated the quick service too as I called on Friday afternoon and we had an appointment the following day at 7:30AM which was perfect. The price for parts, labor and the diagnostic fee was reasonable. Jose also provided feedback on the state of our heating system (blower) so we are aware for the future. We would highly recommend Alamo Heating and Cooling! Thank you!

I recently had the pleasure of working with Juan from Alamo for my air conditioning repair, and I couldn't be more satisfied! From the moment he arrived, Juan was professional, knowledgeable, and friendly. He quickly diagnosed the issue and explained the necessary repairs in a way that was easy to understand. The work was completed efficiently, and he took the time to ensure everything was functioning perfectly before leaving. I highly recommend Juan and Alamo for anyone in need of AC services. Their expertise and commitment to customer satisfaction truly stand out!

The entire Alamo team did such an incredible job on our ac/furnace. We needed new ones and they gave us affordable options and awesome customer service. They definitely earned my families loyalty for future business/services.

There were there within a couple of hours fixed my heater, gave me some great advice. Will use them again with replacing HVAC.

Guy Name Jaime... came and gave us the best ever services....I will stick with them for rest of my life..... Highly Recommended.

Absolutely the best service from an HVAC company I have ever received. They promptly returned my call, made an appointment for the next morning and showed up on time. Two parts had failed. They had them both. It only took about 15-20 to replace them. $375 for diagnostics and parts and labor. I think it's a good price. Vacaville area.

We have used Alamo Heating and Cooling
in the past.
Fantastic customer service!!
We had to get a new Heat/AC unit.
Obtaining unit and installation was super fast!
Thank-you Alamo Heating and Cooling.
Highly recommend!

Jaime was very personable and knowledgeable. He kept me informed, which I appreciated. I will definitely use Alamo Heating and Cooling, Inc. if needed.

Very professional, highly recommend! Explained everything they were doing and showed me what they were fixing. Were extremely fast and efficient!!! Thanks Alamo Heating and Cooling much appreciated!!!

Pablo Gonzalez was extremely helpful he took his time to explain what was need to install and upgrade heating and cooling systems. I highly recommend you using Green Home for the most honest rates.

I’m very satisfied with the service from Alamo Heating and Cooling Inc. My AC wasn’t blowing cool air, and figured out the issue as a faulty capacitor. I called around 11:00 AM, and they were able to schedule me the same day between 12:00–4:00 PM, which was fantastic. I do hope that this availability is consistent. The technician was professional, transparent about pricing, and not pushy at all about optional fixes. They resolved the problem quickly and efficiently. Highly recommend their service!

The representative diagnosed that the fan motor on the condenser unit was not working, and offered to replace it. He told me that it would be $900 to replace it. I went inside and found the exact replacement on Amazon for $132.00, and when I told him about it, he told me that the $900 would be the price they would charge me including installation. From my inspection of the unit, installation requires removing and replacing a total of four bolts and four screws, removing the watertight conduit and moving it to the new fan motor unit, Moving the fan blades to the new unit, and connecting three wires--hardly $768.00 worth of labor. When I told him I thought he was overcharging, he told me that was the price and that I should just do it myself if I thought I could do it for less. He left, then came back soon after and offered to do it for $680 off the clock. Again, I refused--I believed even THAT was significantly overcharging me. In the end, I paid the $85.00 for the house call, and ordered the part myself from Amazon, and will be certain share with anyone requesting any HVAC referral NOT TO USE Alamo because they will try to overcharge you.

UPDATE: Upon meeting with the owner the following day, and on my request, the owner replaced the capacitor, and the unit functioned fine for several weeks, until September 9, when a wire "came off" the capacitor (it became unplugged from a spade connector oriented upward, with the wire connector plugged onto the spade from above--see attached photos for correct installation and detail of wire connections the day of the initial site visit; I didn't take a photo of the disconnected wire the day it failed). The same wire connector had remained securely connected to capacitors in the unit for at least 23 years, since I have owned the home, yet somehow appeared to have been uncrimped in a manner that resulted in the wire coming off the spade connector on the capacitor within weeks of the maintenance performed by Alamo. I can't conclude that it wasn't merely negligence from pulling the connector off to replace the capacitor, but the coincidence makes it difficult to ignore. The company had previously reversed the charges for the service call on the day of the initial service, and I was able to find and correct the problem with the wire connector that "came off" the capacitor spade and led to the failure September 9, so at least I wasn't out any money. I had offered to pay Alamo for the capacitor and for the house visit, but they have apparently declined.

Update June 26, 2024: The last several days, I started having more issues with the same unit, that led me to suspect the capacitor that Alamo installed last August was failing. A Google search of the symptoms told me that the most likely issue was a failing/failed capacitor--the same "new" part Alamo had put in last August. I ordered a replacement capacitor, matched to the manufacturer's specification for this model (45+5 microfarad +/-5% run capacitor), which was delivered on same-day delivery this afternoon. When I went to change out the presumed failing capacitor, it turned out to be a 35+5 microfarad +/-5% rather than the larger capacity required for this unit by the manufacturer's specification. Nobody has serviced this unit since my interaction with Alamo last year, except to crimp the spade connectors to ensure stable contact with the capacitor, which I did myself. So although I cannot state with 100% certainty that Alamo provided the wrong part, which could have damaged or destroyed the compressor motor, all indications are that this is exactly what happened. The new capacitor I bought and installed today is operating the outdoor unit with normal noise levels--no indication of a failing capacitor. I am uploading a photo of the undersized part that I believe Alamo put into the unit last August, that I removed today. Fortunately, for me and for Alamo, the $15 part failed before the multi-thousand-dollar repair was needed THIS TIME. The undersized capacitor's label is shown in the third photo.

It was an easy booking and the most pleasant appointment. The HVAC guy Sergio was very thorough on checking what was the cause of the heating problem. If I could give more star I would! Best HVAC service ever!

Excelente trabajo, muy amables personas y muy profesionales recomendados..

Excellent work, very friendly people and very recommended professionals.

Excellent job. I am very happy with the installation.

HVAC in Town replaced two gas wall furnaces in a Petaluma, CA condo for me in December 2023. The work was excellent, prompt and reasonably priced. I would definitely use them again.

Aldo is exceptionally knowledgeable of the craft and overly respectful, honest and kind. I highly recommend using his HVAC services.

Aldo saved the day. He fixed our HVAC and also tuned up our AC. He showed up at short notice, explained everything in detail with honest recommendations. I would highly recommend him for your hvac needs.

We've had a great experience with HVAC In Town. Aldo is very thorough and explains everything that he is doing. We signed up for the twice yearly maintenance plan. Aldo is also very responsive if you call him. Great service!

I called Hvac in town to have my air conditioner replaced. I had a few bids but they beat them all. Thankfully they were able to install quickly before the heat begins. They were very professional and I am very happy with their work, I highly recommend!

We recently hired Aldo to fix our mini split AC unit, and we couldn't be happier. They were prompt, professional, and incredibly knowledgeable. Aldo arrived on time, quickly diagnosed the problem, and explained everything in plain terms. They worked efficiently and left our home spotless. The repair was reasonably priced with no surprise charges. We highly recommend Aldo and his team for any HVAC needs – their service is top-notch!

We look forward to working with Aldo again once we’re ready to upgrade our AC system.