HVAC reviews in Valencia, California
-
I have been working with Ray Cox for 7 years now and he has installed 3 HVAC units and serviced a few more. I just got a new unit installed and he spends the time and effort to find the best deal he can get. He's willing to do what it takes - knowing that a long-term happy customer is a loyal one. Ray comes from a place of real connection and care with his customers. You get to know him and he educates while he repairs and installs. I never feel like I don't know what's going on and if it's something I can easily fix, he won't hesitate to take my hand, step by step, and help me fix it over the phone. He's honest about what he can/can't do, and he's always willing to find a solution and get to the bottom of it. He's driven from Valencia to West LA and the Conejo Valley to service my units. I highly, highly recommend Ray Cox Air!!
-
Please see the disgusting photos attached. This is how Ray Cox "cleaned" (small shop vac) and then sealed air ducts from a furnace for my landlord/property management company. Their employee promised that they would do a great job and make sure all ducts were clean before they sealed them and turned on the air. (Ducts had not been cleaned for at least 10 years before they sealed them up today with all this dirt in them)
To Ray Cox Owner: It was absolutely your company employees who were here. Not sure how anyone in your business could think this is acceptable. Please see email from Clint Lukens Property management company telling me when your two employees would be at my apartment.
"Kind reminder Ray Cox heating and air will need to return to complete AC repairs.Service is scheduled for Monday May 20th between 9-10 am." -
Great, honest, reliable service! 5 stars all around!
-
Fantastic, reliable, honest, fair pricing, top notch service. Always my go too!!
-
Great experience, he knew what was probably wrong with our AC unit by what I described on the phone and brought everything with him. He has our AC fixed in 5 minutes. Highly recommend!
-
This man swiftly diagnosed and resolved the AC issue. The technician was really kind and efficient, and we are very grateful. I would suggest it without hesitation.
-
Highly satisfied with my experience with this company. They came to my house to make a repair on my A/C under my home warranty. They were able to make it out days before anyone else, and had it repaired in no time at all. Technician was personable and very informative. I will definitely use them again and recommend them to anyone in need of HVAC service.
-
My husband and I had a great experience with this company!!! We would highly recommend them to anyone! Very honest and trustworthy! We had a previous bad experience with another company telling us we needed a new furnace and the tech from northwest went above and beyond to help and fixed the MINOR issue we had! So thankful for good kind helpful people !
-
He came on time and fixed my heating system at a reasonable fee. I urge you to look into it without any reservations.
-
Very efficient and helpful with any questions asked, also punctual and friendly. Would recommend Joe's Heating & AC Repair Valencia for heating and cooling services. Both services and payment were completed without any inconvenience in a COVID safe way.
-
It was enjoyable to collaborate with them. The professionals quickly repaired my air conditioner. They were very affable and kind. I really recommend it!
-
So thankful for their fast and professional service!! Would definitely recommend!!
-
Very professional. Had no problem using unit brand of my choice, lots of other companies try to use cheaper brands that don't last.
-
Our entire HVAC system needed to be replaced. They took the time to answer all of our questions so we could make an informed decision. Professional and courteous…we highly recommend!!
-
Ken never ceases to surprise me. He was able to save me thousands of dollars by isolating a problem with my compressor and replacing a part in it. Thanks so much!
-
Father and son owned business. These guys are awesome! They were quick to diagnose and replace my faulty condenser. They laid out my options and explained everything clearly and thoroughly. They were nothing but professional a d easy to work with. I look forward to using them in the future.
-
Great experience with them. Really appreciate Ken who was really communicative, honest, and kind. And everything was fixed very quickly and within a reasonable amount of time. Thanks guys!
-
WOW!!! When my AC stopped blowing cold on the hottest day of the year, Kenny was able to locate the new part and have it installed right away. Totally fast and great service! Highly recommend!
-
Wow!!
What else can I say?
Yesterday, the outside fan on my A/C quit spinning on a 100° day. I called after hours and spoke to Ken. He said he could come the next day after a job he was scheduled for. He said he’d bring the parts and he was pretty sure what was wrong. Sure enough, he was just here at 4:30 and by 4:45 he had diagnosed the problem and installed the new part.
In the middle of a heatwave... in summer... in SCV.
To say that I’m impressed is an understatement. Ken is a consummate professional, from his company logo attire to the thorough handwritten receipt. After dealing for years with other local HVAC guys who were grumpy and negative it was a sincere pleasure to meet such a positive and genuinely optimistic businessman. His office staff is top notch and matches his professionalism.
I feel like I’ve won the HVAC lottery. Thanks Ken! -
Anyone needing A/C and or Heating help should consider this company as a serious contender. We recently met with many companies to do a job we needed (a complete HVAC overhaul, new units inside and out) and after much research and many conversations with different companies we can say with certainty that we would HIGHLY RECOMMEND Ken and his company for all your HVAC needs. This company was Very Professional, Always on time when they say they would be here, Very Competitive Pricing and their overall work for the project is Top Notch. They exceeded our expectations and we will refer them over and over again. I put this same write up on all my personal social media accounts.
-
I needed a local HVAC company to address some issues with my relatively new home and was happy to find Perfect Climate Air. They were able to diagnose the issue with the furnace, obtain the warranty parts from the manufacturer, and install them quickly. I will definitely be using them in the future.