HVAC reviews in Van Nuys, California

4.7 based on 1468 reviews Back to the listing
    5

    They delivered as promised. From the get-go, they kept everything on track - provided a quick quote, made the whole experience hassle-free, and are always responsive.

    The price was very reasonable considering what I got, and they took the time to explain everything before the team showed up. The installers were professionals who left the place spotless. Overall, top-notch service with friendly and accommodating staff.

    5

    I'm glad I discovered this service provider. When I got home from work, my house felt uncomfortably warm, even though I'd set it to a lower temperature. By bedtime, there was no change. The next morning, I called them and they sent someone over the same day. This was a huge relief - I didn't want to feel so hot. The technician explained what was wrong with my system and fixed it quickly. It's now working properly. Thanks for your help!

    2

    I upgraded my rating to 2 stars because Polina listened to my concerns and acknowledged the issues. Although the problem was resolved by another company, Polina promised to improve her service, which I appreciate.

    When I contacted Lerman Pros about checking on my AC, I explained the code and told them what it meant. The technician showed up, but instead of doing a thorough inspection, he simply repeated what I already knew. He seemed ready to leave without doing anything except charging me for essentially telling me nothing new. It wasn't until I pushed him that he took a quick look at my ODU. Then they wanted to bill me an additional $800 for a nitrogen leak test, over $1,000 for refrigerant, and who knows how much more if there was a leak - the total would have been more than buying a new AC unit itself! I tried to reach out to Ilya, the owner, but it just felt like empty promises.

    5

    Our families' heating system suddenly stopped working in the dead of winter, prompting us to call Lerma Pros for assistance. Within 24 hours, Ilya arrived and came across as highly competent and genuinely interested in providing fair estimates. His work was top-notch, and his thorough inspection left a lasting impression on my family. The attention to detail and professionalism left a positive mark, and we'd wholeheartedly suggest them for any future HVAC needs.

    5

    I recently replaced my old AC unit because it was outdated, noisy, and frequently broke down. I shopped around for estimates from multiple companies and brands, but Lerman Pros stood out with their Bosch system proposal. They clearly explained the benefits of Bosch over other options, which won me over. The price point also fell squarely in line with my previous research. During our recent heatwave, the new unit performed exceptionally well, keeping us cool without making a peep – an impressive feat considering it's been a week since installation.

    5

    I called Lerman Pros Hvac on a sweltering first day of summer and discovered my AC wasn't cooling. A friend mentioned they worked in Sherman Oaks, so I gave them a shot. They answered the phone and took down my info promptly. The technician arrived at my place the same day - impressive. Upon inspecting my AC, he found it needed a part, which they had on their truck. I gave approval for the repair cost, and they got to work. The experience was top-notch; pricing seemed reasonable considering the speedy turnaround. They fixed my AC in one go, and I'm now a loyal customer.

    5

    I've had a fantastic experience with this company, particularly with their tech expert who handled my HVAC issue. When I called them, two other companies dropped by for quotes - they were significantly more expensive and didn't even understand the problem properly. But these guys got it spot on. They explained what was wrong and offered a solution that saved me a small fortune. What impressed me most was their transparency and fairness - no upselling or high-pressure sales tactics. Their pricing is more than fair, which is why I opted for their regular maintenance plan without hesitation. No hassle, no fuss, just top-notch service from people who know what they're doing.

    5

    We had to replace the entire HVAC system, which broke down during a heat wave - pretty much the worst time possible. We got quotes from friends' recommendations and Lerman Pros, who we found online. Their quote was significantly lower, so we took a chance with a company no one we know. Glad we did! Illya at Lerman Pros is an expert technician we've met - really knowledgeable and helpful. They installed the Bosch system, which passed city inspection ("expertly") and got it done promptly. The whole project was on time and budget. It's a heat pump system that qualified for federal tax credits, state and local rebates - Illya helped us figure out how to apply for those. In all, it saved us over 25% on the price. The system works great now, and Lerman Pros is our go-to HVAC vendor. They're nice people we felt comfortable having in our house. Easy to work with, high standards for quality and service - these are the reasons we highly recommend them.

    5

    This company is a lifesaver. We had a major problem with our AC after another service did a botched job, leaving our temperatures soaring in the low 90s. They were the only one who could come out the same day, and their owner even showed up himself to diagnose and fix the issue. He also installed a new thermostat for us. That's top-notch customer service – I'll be going back to them for all my HVAC needs from now on.

    5

    Our house was in dire need of an HVAC overhaul, with a system over 10 years old and woefully inefficient. The bill was staggering, often exceeding $1000 per period alone. On top of that, the existing system needed repair. Ilya and his team presented us with a detailed quote for repairs and multiple options for replacing the entire unit at various price points. They broke down each system and option in clear, concise terms, guiding us towards a full replacement.

    Ilya's team helped us navigate local rebate and tax programs, ensuring we made an informed decision for our home's long-term stability. The installation process was swift, tidy, and professional – all inspections cleared with LADWP to expedite our rebate claims.

    We're thoroughly satisfied with the work Ilya and his team delivered, earning a lifelong customer in the process. Their expertise and attention to detail earned them our strongest recommendation.

    5

    They showed up but couldn't install my desired AC unit. He was upfront about it, though, which I appreciated for being honest and giving straightforward info.

    5

    The job was completed on schedule. The technician was highly competent and courteous. The follow-up visit confirmed everything is in order. Appreciative of the company's good service.

    5

    The tech showed up exactly as planned, was friendly and efficient. Took his time figuring out the issue, and did it at a fair cost.

    5

    Illya's team delivers with expertise, punctuality, and a high level of professionalism - making them the go-to for all HVAC needs.

    5

    They showed up on time and got the job done without fuss. The technicians were knowledgeable and explained what they were doing, which was a big help. They left everything spotless when they finished. Now our system is humming along just fine - it's made a huge difference in how comfortable we feel at home.

    5

    Our experience with this company went without a hitch from first contact to final completion. The communication was transparent, reliable, and never faltered, making the process feel seamless and well-executed. Every interaction we had with their staff was marked by professionalism, timeliness, and respect for our schedule. It's clear they're a family-run business because of the extra attention they pay to detail in their work - the end result is excellent.

    5

    We've relied on Lerman Pros for years in our home. They've tackled everything from a repair to upgrading ducting and installing an energy-efficient heat pump, which not only cut utility costs but also reduced environmental impact. The installation included new thermostats, and they handled all necessary paperwork for government rebates. Their expertise is impressive, and their prices are fair considering the quality of work and value received.

    1

    They sound open on paper, but nobody picked up after multiple calls. Their unusual name and AI-generated imagery are suspicious.

    5

    Great experience working with them. Highly recommended.

    5

    The company's customer service far surpassed my experience with other firms I contacted.

    5

    They did a great job installing, really know their stuff. Customer service was top notch too. Appreciate the effort, thanks for coming out.