HVAC reviews in Van Nuys, California

The service took place a few months ago, but it's about time I'm sharing my thoughts on how well the job held up. The team truly lived up to their reputation.

I was blown away by the exceptional service provided by Uriel Mtz, Manuel Aguilar, and Oscar Maravilla. They faced numerous challenges during installation, including hiding unsightly pipes and condensers without causing damage to the roof or surrounding areas. Their analytical approach led to innovative solutions that impressed me.

The team arrived on time, worked efficiently, and demonstrated honesty and consideration throughout the process. After completing the job, they thoroughly tested the system with all available options, ensuring everything was perfect. The workspace was left spotless, and they even disposed of the boxes and trash.

What struck me most was the skill level, work ethic, and integrity of these professionals. I have no hesitation recommending them to others.

You won't find a better HVAC company than JMS, thanks to their president, Yossi. We had another company that rhymes with "metal" on the job, and it was a complete disaster - they messed up our system and made our home uninhabitable. They tried to rip us off with an outrageous bill to fix everything. But then we found JMS, and it's been a breath of fresh air. Yossi came to our house, was super friendly, and genuinely cared about getting it right. We went with a new system, but saved some cash by keeping our old ductwork. His team did an awesome job installing the new one, and answered all our questions. After the job, Yossi checked in to make sure we were happy. And to top it off, they threw in 5 years of free maintenance - you can't go wrong with JMS!

Thanks to Joe and his team, my old AC was swapped out for a high-efficiency new unit in no time - just a few hours of installation and they were done. They also hauled away the old one and threw in a free Nest thermostat that lets me control it from my phone. I'm thoroughly pleased with their work.

We got exceptional service from Eduardo. He arrived right on schedule, was super polished, and knew his stuff. He walked us through everything he did with clear explanations and visuals. He even gave us some solid advice for our next maintenance needs.

I recently had JMS replace my condo's outdated heating system and have been using them for routine maintenance since then. They're efficient and dependable for upkeep tasks, and they get along well with HOA regulations. Tina was particularly helpful when she assisted with the replacement - she's friendly, responsive, and courteous in her communication.

Eduardo was top-notch. He arrived on schedule and had a great attitude, which perfectly complemented his professionalism. As an experienced tech, he exuded confidence in his abilities. I found him to be courteous and articulate, even while training someone like Adrian, who seemed very friendly and eager to learn. I offered some constructive feedback, and his demeanor remained positive. Tina was exceptional - her customer service skills were outstanding, with a 10+ rating. She had fantastic energy and a warm attitude that made her a standout. The rest of the staff shared this down-to-earth quality, making them pleasant to interact with. I appreciate their dedication and hard work. Eduardo's expertise is impressive, so he deserves recognition for his efforts - maybe more frequent raises? Thanks again for your time and commitment.

We've had a decent experience with this company for our home installations and ongoing maintenance. They're not budget-friendly, but you get quality work for the price. The staff is reliable, expert, and transparent - we've relied on them without any issues, regardless of season.

Jeff and Marco arrived promptly, got the work done quickly and professionally, and maintained their usual positive demeanor. We're glad to have them back next year.

JMS exceeded expectations. They handled the DWP rebate program efficiently, sending an installer named Eduardo who was extremely knowledgeable and courteous. He broke down complex concepts in simple terms, conducted a thorough inspection, and demonstrated excellent customer service. Overall, a fantastic experience with this company.

Here's a rewritten version of the review:

I recently hired JMS Air Conditioning and Heating to address my HVAC concerns, and I was blown away by their incredible service. From the initial contact to the completion of the job, it was clear that they prioritized professionalism, expertise, and customer satisfaction above all else.

What really stood out about JMS Air Conditioning and Heating is their fantastic customer service. Their staff were friendly, knowledgeable, and took the time to understand my specific needs. They were prompt with scheduling an appointment that fit my busy schedule, and demonstrated a commitment to accommodating my requirements.

The technicians showed up on time, well-prepared, and got straight to work on my air conditioning and heating system. I was impressed by their skill level, efficiency, and attention to detail. It's clear that they're highly trained professionals who take pride in their work, diagnosing the issue accurately and providing transparent recommendations.

What struck me most about JMS Air Conditioning and Heating is their dedication to delivering long-lasting solutions. They didn't just fix the immediate problem but also took the time to inspect and optimize my HVAC system for optimal performance. Their attention to detail and commitment to excellence were truly impressive.

I was also pleased with their pricing, which I found to be fair and competitive. They provided a clear breakdown of costs upfront, ensuring transparency and no surprises. The quality of service I received was exceptional value for money.

In addition to their technical expertise, JMS Air Conditioning and Heating excelled in customer communication. They kept me informed throughout the process, explaining the repairs and maintenance performed, and offering helpful tips on how to optimize my system's efficiency. Their dedication to ensuring customer satisfaction was evident in every interaction.

Overall, I highly recommend JMS Air Conditioning and Heating to anyone seeking reliable and trustworthy HVAC services. Their professionalism, expertise, and commitment to customer satisfaction set them apart. Whether it's routine maintenance, repairs, or installing a new system, you can trust JMS Air Conditioning and Heating to deliver exceptional results. I'm thoroughly satisfied with their service and will undoubtedly rely on them for all my future heating and cooling needs.

I recently had an excellent experience with JMS Air Conditioning and heating, thanks to their top-notch technicians Isaac and Eduardo. These two are incredibly skilled and passionate about their work, which shows in the quality of service they provided. I'm thoroughly impressed and will be using them as my go-to service company from now on. Kudos to JMS for hiring such knowledgeable and hardworking techs - they truly deserve recognition!

This company exceeded expectations from initial consultation to final cleanup. They arrived on schedule, delivered quality work within budget, and took care of their mess. Replacing all ductwork in cramped areas was no easy feat, but they accomplished it in one day. Impressive professionalism, courtesy, and attention to detail made for a seamless experience.

I had a terrible experience dealing with the office team for this company. They're relentless in pushing annual contract renewals and aren't much help when you need assistance. When I needed service for my heating system again, they couldn't even locate an old invoice from last year despite me finding it myself. This was the third time this month that my heat wasn't working due to a frozen thermostat.

The technician, Andrew, however, was outstanding. He took his time, identified the issue, and worked with me and the office staff to resolve the problem. I really appreciated his help and found him to be professional and courteous.

JMS showed up at my place and got the job done quicker than they said they would. I'm really impressed! Their quote was way cheaper than what another company gave me. Overall, I'm super happy and looking forward to working with them again in the future.

The technician duo from this company did an excellent job maintaining my air conditioning unit. They showed great respect and were clearly knowledgeable experts. The work was done efficiently and honestly, with no hidden costs or surprises. I wholeheartedly endorse this company's services, and if my AC ever requires attention again, I'll have no hesitation in contacting them once more.

Eduardo is the best service provider I've worked with - meticulous and diligent. He thoroughly checks every aspect of the job to ensure it's done correctly and safely. Extremely professional, friendly, and no shortcuts are taken; a credit to his work ethic.

This company exceeded our expectations. After getting multiple quotes for a new heat/air unit and duct replacement, they offered the best price and took care of all necessary permits. The installation team was exceptional - providing great communication, meticulous attention to detail, and thorough work. We're extremely satisfied with the outcome and would highly recommend them.

The technician from JMS provided excellent customer service, inspecting both AC and heating systems. They identified a issue with the thermostat causing our heat to malfunction, which they swiftly resolved. Being under the membership program spared us extra costs. Overall, their service was top-notch.

Jeff was great. We've had JMS keep our systems running since we bought the house in 2019. They handled AC installation and maintenance for our accessory dwelling unit too. The team is always on time, very professional, knowledgeable, and gives you options to fix any issues. I highly recommend them.

Our technician with Eduardo was outstanding. Extremely professional, meticulous, and diligent in his work. He kept us informed every step of the way on what was included, what wasn't, and what might incur extra costs. But beyond his technical expertise, he's also an exceptionally kind person - lovely to our son and surprisingly gentle with our pets. We're already looking forward to him being part of our team again in the future.

The technicians showed up on schedule and were courteous and efficient in their work, offering helpful maintenance guidance as well.