HVAC reviews in Van Nuys, California
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We've relied on Air Products for our AC and heating maintenance since moving in nearly three decades ago and have consistently been pleased. When one of our units finally gave out after years of service, technicians Jose Q., Jorge B., and Louis G. stepped up. They were courteous, expert, and efficient - a welcome relief during a particularly sweltering week when we needed the repair done quickly.
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My first experience with Air Products exceeded my expectations after a decade-long partnership with another company went out of business in my area. I'm thrilled with the service I've received! Technician AJ stood out - courteous, thorough, tidy, and enthusiastic. His professionalism was top-notch. I'm overjoyed to have found Air Products and would highly recommend them without hesitation.
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Great job by this contractor - fixed a problem promptly and effectively. Clearly explained costs and scope of work. Impeccable professionalism and reliability. Would definitely suggest without hesitation.
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We've consistently had positive interactions with their staff, who are always courteous and assistance-oriented, making us feel valued as customers.
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George and Sal did a top-notch job - super polished and courtesy-driven, always getting the task done right. I'm thoroughly satisfied with their service, especially with both technicians.
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A reliable technician named Rich showed up on schedule, demonstrating excellent professionalism and courtesy. He efficiently replaced our outdated thermostat and took the time to explain its features and operation. Overall, we were thoroughly satisfied with the service call, thanks in large part to Rich's expertise and friendly demeanor.
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I've been consistently satisfied with AirProduct's technicians over the past 14 years. They're reliable, courteous, and knowledgeable. Rich recently fixed our furnace and broke down the work in simple terms. The staff at the office are always pleasant on phone calls to book appointments. This company is a standout.
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We hired Air Products to service our HVAC systems yesterday. Their tech, Dennis, was friendly and knowledgeable - did a top-notch job. Would definitely recommend them.
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I've relied on this company for a long time and consistently experienced top-notch service from knowledgeable technicians who present themselves with courtesy and expertise.
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I had an excellent experience with this home services company, which exceeded my expectations in every way. They started by addressing my old AC unit, which was over 25 years old and on its last legs. A technician came to assess the issue and ran some tests to identify the problem.
Next, I worked with a specialist who helped me choose a new unit that would suit my home perfectly. He weighed up the pros and cons of different models and made sure everything was measured and prepared for installation before getting started.
The actual installation took several hours, but it was handled efficiently and professionally by Jose and his colleague. Their work was impeccable, and I was thrilled with the result: my new AC unit is a significant improvement over the old one – quieter, more efficient, and a breeze to operate.
Throughout the process, the office staff were friendly, helpful, and made a big difference in ensuring a smooth experience from start to finish. Overall, I'm thoroughly satisfied and would highly recommend this company without hesitation. -
Jose Q., Omar M., and Jorge B. recently installed my heating and cooling systems, which exceeded my expectations. Jose, the lead technician, was punctual, welcoming, and remarkably knowledgeable - a true standout. His colleagues, Omar and Jorge, matched his professionalism with courtesy and attention to detail. The team worked diligently, took care to protect my home's surfaces, and delivered excellent results. I'm thoroughly impressed with their work and would wholeheartedly endorse them for any installation needs.
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I had a great experience with this company from start to finish. The staff is very responsive and willing to answer any questions you have, making sure you understand their recommendations. I appreciated the clarity they provided during our conversation.
The installation of our new system was handled by two technicians, Jorge and Jose, who were exceptional in every way. They were knowledgeable, professional, and genuinely caring. They worked thoroughly and even caught a gas leak in my home, providing solutions on the spot. Their explanation of the process was clear and concise. What impressed me most was their attention to detail - they left no mess behind.
The team's commitment to excellent service is evident in every interaction. Bill and Craig initially assisted us with our inquiries, and Jorge and Jose took care of the installation. Overall, I'm extremely satisfied with the work done by this company and would recommend them without hesitation. -
My technician, Eduardo, walked me through what he was doing to my system, which is essential given my allergies and weakened immune system due to extra UV lights and high-end filter setup. He quickly demonstrated that the filter needed replacement - it was noticeably dirty in less time than usual. I remembered running the system non-stop for 5-6 weeks after the Pacific Palisades fire, making this service a crucial step for my health. The entire team provided excellent service, from Eduardo to office staff, which made a great impression on me.
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A very good company that delivered on their promises. They fixed our faulty ceiling heater quickly, sending a skilled technician who ordered the right parts for the repair and completed it within two days. Just what we needed during Winter, they stepped up with expert service from start to finish. We'd definitely use them again if needed.
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I've finally found a company where I can feel at ease with the service provider. Air Products exceeded my expectations from the get-go. Bill Doubt set the tone for the whole experience - he's honest, down-to-earth and held accountable. I was impressed that despite being in a tight window of time (my unit had been running for years), Bill took the time to understand my needs.
Throughout the process, Bill kept me informed, checking in on progress and even meeting with inspectors when they arrived. While some of this fussiness wasn't Air Products' fault, I appreciated their effort to ensure everything went smoothly. The installers, Sal and Jorge, were top-notch - trustworthy, reliable and clearly knowledgeable about what they did.
I've made it clear I'm looking forward to signing up for regular maintenance going forward. -
Our technician did a great job, extremely professional, knowledgeable, and courteous - would highly recommend their work.
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Marlon did a fantastic job fixing our thermostat issue fast and efficiently. He's extremely knowledgeable and courteous. We'll undoubtedly be using Air Products and Services again in the future.
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I've been with AirProducts since I got my HVAC system, which they installed two decades ago. They've always come through quickly when I needed repairs or maintenance, keeping the system in great shape. Good job, especially from my current tech, Marlon, who's done a fantastic job so far.
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We've been customers since 2006. Marlon did an excellent job fixing our system after it developed a contamination due to a freon leak. Owner Craig called us back to explain the cause and solution. Marlon also regularly maintains our equipment, identifying potential issues ahead of time - a great service. He's friendly, knowledgeable, and answers any questions we have.
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Eduardo provided top-notch service - he was pleasant, prompt, and got the job done swiftly. The technician quickly identified the issue with our air conditioning unit and made the necessary fix. We've been loyal customers for years and appreciate the crew's professionalism and courtesy.
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A very professional service was provided, arriving on time as promised. The HVAC work included replacing filters, cleaning the vent, and thorough cleanup afterwards, including covering shoes. Satisfied with Air Product's team and overall performance.